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Photo of Steven McGinty
MailStore Home 11.1 upgrade from 8 - Invalid crypt key
After installing MailStore Home 11.1 on a refreshed version of 64-bit Windows 7 SP1, it fails to open my old archive restored from the pr...
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  • 3 replies
  • Problem
  • In Progress
Photo of John Osborn
Mailstore fails with (Exception from HRESULT: 0x8007006D)
I have been using Mailstore for some years, with both Windows 7 and Windows 10. Recently I had to change my HDD due to a failure, and sin...
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  • 1 reply
  • Problem
  • In Progress
Photo of Fuzail
"7-zip access is denied" Windows 10 MailStore Home Installation
I am getting "7-zip access is denied"  pop-up when i try to install MailStore Home on Windows 10 Enterprise. Please advice how to solve t...
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  • 2 replies
  • Problem
  • In Progress
Photo of Colin Parker
update archive
How do I update archive without re-downloading emails already archived?
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  • 3 replies
  • Question
  • In Progress
Photo of Bill
Version 11 Install Mailstore Home.Ink error
When I try to upgrade to version 11 (from 10) or I try an install from a download of version 11 I get the following error. I went to the...
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  • 1 reply
  • Problem
  • In Progress
Photo of Mickey
How can i retrieve my mails ?
I have MailStore Home Portable and i can't see my mails i have 6,50Go, and i can see .rr and . dat but the sofware don't show my mail.
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  • 1 reply
  • Question
Photo of Paul Christodoulou
Moved archive but messages do not show up
Hi all,I recently had to reimage my computer. Before doing so I ran the backup process and zipped the contents so I could move the backup...
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  • 1 reply
  • Problem
Photo of Arnoud Wijnands
I have an error that Mailtstore cannot read the "all mail"' directory from Imap. I am trying to archive a Google mail account.
All efforts to archive fail due to the problem that Mailstore cannot read "all Mail"
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  • 1 reply
  • Problem
Photo of Fabio de Paula
I have .dat only
I lost load of files, now I got hundred of .dat files only.   Can I read something? 
  • 1 me too
  • 4 replies
  • Question
Photo of RonH
Mailstore Updating Backup to Ext HD
Last month I started to use this excellent feature and will now do an update each month. Is the existing update of last month updated to ...
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  • 2 replies
  • Question
Photo of Jan Niks
nieuwe mail versturen, hoe vind ik dat bij mail store?
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Gary Torgersen
Gmail Single Mailbox Collection Error
Unable to access account after going through the authentication and approval process.  I go through the steps and get to the point of aut...
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  • 1 reply
  • Problem
  • Solved
Photo of Fede
exported emails are without "sender" field
I've exported thousands emails from my archive on MailStore to my Gmail account. Email  exported in "inbox" folder have all fileds, but e...
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  • 6 replies
  • Problem
  • In Progress
Photo of Andrea Della Malva
How can I change the archive destination folder?
Hi! Is it possible to archive emails in a different drive than c: ? Mailstore archives them on C:\Users\....\Documents\MailStore Home ...
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  • 4 replies
  • Question
  • Answered
Photo of Davide Marchi
Mailstore needs to rebuild the index each time it is started
Hi anyone ! here is in detail what happened. Apologies for the verbosity, but it might be that every detail is important. As my pc was ...
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  • 10 replies
  • Problem
  • In Progress