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Photo of Ian Humphrey
Unable to close database file C:\Users\Ian\Documents\MailStore Home\MailStoreFileGroup.fdb
I quickly received an email when I reported this problem pointing to Windows Defender settings. Windows Defender is switched off on my ma...
  • 1 me too
  • 0 replies
  • Problem
Photo of Carey Kleiman
Imap error Unexpected continuation request received from the server This was working fine yetserday
When I try to archive my mail with I map settings I get this error Unexpected continuation request received from the server It was workin...
  • 2 me toos
  • 1 reply
  • Problem
Photo of Soulier
Duration of rebluiding an index
Since I migrated to the last version, I tried twice to rebuild the index. I killed the process after 2 or 3 hours ... Is this time normal...
  • 1 me too
  • 4 replies
  • Problem
  • In Progress
Photo of Stella
Mailstore Home can't access my yahoo account.I don't use a mail client, but access mail online.
I can't start to archive my yahoo emails.MailStore won't recognise my password and I can't put in details manually, as I don't use POP or...
  • 1 me too
  • 2 replies
  • Problem
Photo of Fabio Annunziata
Mailstore HOME - How to automatically delete empty folders
Hi, I want to know if there's a procedure to delete all empty folders from an archive on Mailstore Home, similar to what happens when you...
  • 1 me too
  • 0 replies
  • Question
Photo of Tony
MailStore stopped working. I reinstalled and now I cannot access the archive. Next steps??
MailStore stopped working. I reinstalled and now I cannot access the archive. Next steps??
  • 1 me too
  • 1 reply
  • Question
Photo of Anne Rose
: The version of your database can not be used with this version of MailStore (Version: M14, required: M12).
I am trying to open some old mail files backed up by Mailstore and restored to my computer when I upgraded to Win8. I keep getting the m...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Nico Visagie
Mailstore no longer works with GMail.
It appears as if Google has changed something on their servers as MailStore no longer archives mail from GMail. I get the following error...
  • 2 me toos
  • 11 replies
  • Problem
Photo of Alan
When archiving, I receive the message: Unable to open message store xxxxxxx.pst *MAPI _E_EXTENDED_ERROR@IMAPISession.OpenMsgStore
Error message while trying to archive messages--no messages being archived
  • 1 me too
  • 4 replies
  • Question
Photo of Guy G4DWV/4X1LT
Gmail and Yahoo backup fail
A week or so ago, Gmail and Yahoo mail started failing to backup. The error message advised to enable "Ignore SSL warnings". After spendi...
  • 1 me too
  • 1 reply
  • Problem
Photo of Jean-Sébastien MARTELLI-CUCCHI
imap ovh multi directory tree
Hi, Great software ! Firstly, I would like to know if mailstore free can be setted up in an automatic way ? Then I would like to know if ...
  • 1 me too
  • 1 reply
  • Question
Photo of Jay
how do I use MailStore to convert from .pst to mbox?
how do I use MailStore to convert from .pst to mbox?
  • 1 me too
  • 1 reply
  • Question
Photo of serpentny
How can you rename the archive destination for an Exchange account?
I am archiving my Exchange mailbox. I renamed my profile to "john.doe@example.com". However, e-mail is being archived under a directory c...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Chris Peluso
Database file appears corrupt code: 335544335
Getting this error after trying to do an import. I had to kill the process in the middle when the process hung. MailStore Home was unabl...
  • 1 me too
  • 4 replies
  • Problem
  • In Progress
Photo of JF
Index PDF Files
I am new to MailStore. I would like Mailstore to index file attachments. The PDF selection is grayed out. I am directed to download a fil...
  • 1 me too
  • 6 replies
  • Question
  • Answered