how to get emails back on a another laptop from a backup

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i have mail store at an another laptop. Because the laptop is already for weeks in reparation and i now have an another laptop i must from my backup setting my emails back. Whatever i tried, i only received emails from my webmail, buth not the mails i have place in maps, like 2017, 2016, 2015 . I needed those mails and wanna know how i wil gett them back from my back up
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Yvonnebru

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Posted 2 months ago

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John M

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Did you make a backup of MailStore from your first laptop?

If so, the instructions for restoring that backup can be found here:
https://help.mailstore.com/en/home/Backup_and_Restore
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Rebecca, Official Rep

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Did you start a new Archive, when you installed MailStore Home on your new laptop?
If you have a backup of an old archive, you may want to continue using that one instead.
When you close the MailStore Home application and start the "MailStore Home - Settings" from start menu, you can change the folder and choose the old database to be used as your archive.

This procedure is described in: https://help.mailstore.com/en/home/Backup_and_Restore

Please keep us informed if that procedure applies to your situation.
Thank you.