mailstore wont archive outlook 2k7 messages

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  • Problem
  • Updated 8 years ago
  • In Progress
attempting to archive pst's from outlook 2k7 returns, this feature requires microsoft outlook xp/2003 or higher. although i am running outlook 2k7.
Photo of philharris6


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Posted 8 years ago

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Photo of Daniel

Daniel, Director of Engineering

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Please check if the following instructions may solve the issue:

Open registry editor and navigate to the following key:


The/Defaultvalue should be something like:

If anything else than Office12 is visible, change it to Office12

Close registy editor and retry to use MailStore.