mailstore wont archive outlook 2k7 messages

  • Problem
  • Updated 5 years ago
  • In Progress
attempting to archive pst's from outlook 2k7 returns, this feature requires microsoft outlook xp/2003 or higher. although i am running outlook 2k7.
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philharris6

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Posted 5 years ago

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Daniel, Official Rep

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Please check if the following instructions may solve the issue:

Open registry editor and navigate to the following key:

[HKEY_CLASSES_ROOT\CLSID\{0006F03A-0000-0000-C000-000000000046}\LocalServer32]

The/Defaultvalue should be something like:
z. B. @="C:\\PROGRA~1\\MICROS~2\\OFFICE12\\OUTLOOK.EXE"

If anything else than Office12 is visible, change it to Office12

Close registy editor and retry to use MailStore.