My computer crashed. How do I restore my previously archived emails to the new computer? My backup was stored on a USB drive?

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My computer crashed. How do I restore my previously archived emails to the new computer? My backup was stored on a USB drive?
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SherryO

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Posted 10 months ago

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Dave Warren, Technical Support Engineer

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Did you have MailStore Home installed on a USB drive, or did you backup MailStore Home to a USB drive?

If you installed MailStore Home directly to a USB drive, open the appropriate path in Windows Explorer, in the MailStore Home directory there will be a link to launch the program.
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SherryO

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Software installed on harddrive, backup to USB.
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Dave Warren, Technical Support Engineer

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Hello,


In order to restore your archive from a backup, follow these steps:

  • Install MailStore Home if it is not already installed, and make sure to close MailStore Home.
  • Copy the backup to a location on your hard disk. Note that you cannot place MailStore Home data files under C:\Program Files\ or C:\Program Files (x86)\ due to Windows security configuration.
  • Click the Start menu.
  • Navigate to Programs.
  • Open MailStore Home.
  • Launch the MailStore Home - Configuration Start Menu item.
  • Click Choose Archive....
  • Select the directory containing the restored archive files.
  • Click OK.