would like to send an attachment of an error message while restoring my archived emails.How can I do this? Thank you.

  • 1
  • Problem
  • Updated 2 months ago
  • Solved
Photo of Joseph Leong

Joseph Leong

  • 20 Posts
  • 0 Reply Likes

Posted 5 months ago

  • 1
Photo of Rebecca

Rebecca, Official Rep

  • 152 Posts
  • 13 Reply Likes
Hello Joseph,

the community does not support attaching images and files.
Can you quote the error text?
Photo of DiggerP

DiggerP

  • 218 Posts
  • 56 Reply Likes
Hi Rebecca,

While the forum doesn't literally support attachments.
it does allow inserting images

        

Regards,

Peter
Photo of Joseph Leong

Joseph Leong

  • 20 Posts
  • 0 Reply Likes
thank you
Photo of DiggerP

DiggerP

  • 218 Posts
  • 56 Reply Likes
Hi Joseph,

Just take a screenshot of it  and insert as in my comment to Rebecca (above)
Adjust the dimensions and file size to the page.

Peter
(Edited)
Photo of Joseph Leong

Joseph Leong

  • 20 Posts
  • 0 Reply Likes
thank you.
Photo of Rebecca

Rebecca, Official Rep

  • 152 Posts
  • 13 Reply Likes
So Joseph,

can you attach your screenshot to show is your issue?
Photo of Joseph Leong

Joseph Leong

  • 20 Posts
  • 0 Reply Likes
Photo of Rebecca

Rebecca, Official Rep

  • 152 Posts
  • 13 Reply Likes
Hi Joseph,

can you provide some information about your screenshot.
The window looks like [Check Data Integrity] in the Administrative Tools.
Have you experienced a system failure resulting in an unclean shutdown of the program?
Please help us understand the situation that led you to this point.

Thank you.
Photo of Joseph Leong

Joseph Leong

  • 20 Posts
  • 0 Reply Likes
Sorry for the late reply.I have no problem at all.My new notebook was only  a month old when I wanted to retrieve my archives emails after transferring from my old harddisk of the previous notebook.OS for the old notebook was Windows 7 wheras the OS for the new notebook uses Windows 10 Pro.
Hope the infor helps.

Thank you.
Photo of DiggerP

DiggerP

  • 218 Posts
  • 56 Reply Likes
Hi Joseph,

Thanks for the feedback.
I'm glad that you resolved the issue with the email restoration
 from "old" to new notebook.

Peter E.
Photo of Joseph Leong

Joseph Leong

  • 20 Posts
  • 0 Reply Likes
Hello Rebecca,any idea what is the problem from the error message sent 3months ago?