We have moved our MailStore Home community platform

Dear MailStore Home User,

today we like to inform you that we have moved our community platform! The NEW official MailStore Home community is now open for you to join.

Please visit the new community here - https://community.mailstore.com/en/

If you like to join and participate in the discussions you would need to SIGN-UP first before you can post questions or reply to other MailStore Home users.

The old community content will stay as is and becomes inactive by begin of November 2018.

Old Community

  • Step 1: Sign Up
  • Step 2: Follow Categories

Conversations

Recent Conversations
Conversations 1 - 20 of 2021
Photo of Steven McGinty
MailStore Home 11.1 upgrade from 8 - Invalid crypt key
After installing MailStore Home 11.1 on a refreshed version of 64-bit Windows 7 SP1, it fails to open my old archive restored from the pr...
  • 1 me too
  • 7 replies
  • Problem
  • Solved
Photo of Norman Dolph
can't retrieve thread from old community
rebecca... if you're listening, this new community directed me to the old community with the link below to get the answer to WHY AOL WON'...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Colin Parker
update archive
How do I update archive without re-downloading emails already archived?
  • 1 me too
  • 6 replies
  • Question
  • Answered
Photo of Benjamin D
one archive store has to be upgraded
I get this error message on the Start Page and I cannot perform archive searches. Any ideas on how to resolve? I use MailStore Home Porta...
  • 1 me too
  • 4 replies
  • Problem
  • Solved
Photo of Rob van den Broek
Archive upgrade aborted: Padding is invalid and cannot be removed.
Application starts with message 'Your archive needs to be upgraded' Archive upgrade aborts with message 'Padding is invalid and cannot be...
  • 2 me toos
  • 5 replies
  • Problem
  • Acknowledged
Photo of RonH
Mailstore Updating Backup to Ext HD
Last month I started to use this excellent feature and will now do an update each month. Is the existing update of last month updated to ...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Fuzail
"7-zip access is denied" Windows 10 MailStore Home Installation
I am getting "7-zip access is denied"  pop-up when i try to install MailStore Home on Windows 10 Enterprise. Please advice how to solve t...
  • 1 me too
  • 6 replies
  • Problem
  • In Progress
Photo of Moonhiker
Can MailStore archive draft emails?
I just found MailStore, hoping it might solve a longstanding problem I have, possibly unique to me alone.  Over many years I have created...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Christian
We have moved our community platform!
Dear MailStore Home User - Today we like to inform you that we have moved our community platform! The NEW official MailStore Home commun...
  • 2 me toos
  • 1 reply
  • Announcement
Photo of Don
Help to Download AOL Messages
I'm trying to download AOL messages but having no luck (Authentication Failed).  I had no problem with Outlook mail, however. 
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Fede
exported emails are without "sender" field
I've exported thousands emails from my archive on MailStore to my Gmail account. Email  exported in "inbox" folder have all fileds, but e...
  • 1 me too
  • 10 replies
  • Problem
  • Solved
Photo of Jesper Mau
Onedrive, save to
I have before different updates, both in Windows and in MailStore non issues with saving direct to Onedrive. I had some issues and have r...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Vivid Lizard
Restoring Multiple Emails to Thunderbird
I like MailStore Home, but I need to restore a lot of emails to my Thunderbird email account. MailStore lets me do only one at a time. ...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of ART
yahoo mail achieved
Your software doesn't accept my Yahoo email address or my password.  It doesn't say which it is rejecting.  Why???
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Michael Bates
How can I change the disk location of the MailStore Home archive?
MailStore Home is great! Fast and fairly easy, if you know the parameters for a Yahoo account. But how can I change the default locati...
  • 1 me too
  • 9 replies
  • Question
  • Answered
Photo of Fabio de Paula
I have .dat only
I lost load of files, now I got hundred of .dat files only.   Can I read something? 
  • 1 me too
  • 4 replies
  • Question
Photo of Partha
Unable to Chnage Retention policy. Change option not coming. Please help me to rid out from this error.
Hi Everyone, we are using Mailstore version 10.So recenty I am trying to change retention policy but Change option not coming. When click...
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged
Photo of Murray Fraser
Mailstore cannot see my archive. Archive, advises 0 messages / 49 GB of files
Mailstore cannot see my archive. Archive, advises 0 messages / 49 GB of files.  How can I get MSH to see the archive again
  • 1 me too
  • 21 replies
  • Problem
  • Solved
Photo of jamesk479
Cannot export to Thunderbird
Hi. I am using the latest Thunderbird v60. When I export mail to TB it says it was successful. I see the folder it made, but when I go in...
  • 1 me too
  • 1 reply
  • Problem
  • In Progress
Photo of John Osborn
Mailstore fails with (Exception from HRESULT: 0x8007006D)
I have been using Mailstore for some years, with both Windows 7 and Windows 10. Recently I had to change my HDD due to a failure, and sin...
  • 1 me too
  • 1 reply
  • Problem
  • In Progress