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What times can a report be filed to the SEC? Is this the same for all forms and amended forms?
EDGAR accepts test and live filings and changes to company information each business day, Monday through Friday, from 6:00 AM to 10:00 PM...
If the original SEC filing deadline falls on a day when the SEC isn't open such as a weekend or federal holiday, then when must the form be filed?
Let's assume you calculate the filing deadline and it happens to fall on a Saturday. This would mean that you would not be required to fi...
When must I file my form in order for it to post on the SEC site the same day that it was filed?
As long as a live filing is submitted between the hours of 6AM to 5:30PM Eastern, it will be posted to the SEC website as of that same da...
My customer said they want to file after market close. What time does the market close?
The stock market closes at 4PM Eastern time.
What if I forgot my phone at home? How can I log into Production?
On the log in page click "trouble accessing your account?" and then type in your username when prompted and click "Send E-mail". Click on...
I have a customer who set up their users and not one of them received their welcome emails, he resent them this morning, still no luck. Any suggestions?
Often times they will have a url for google apps blacklisted. A customer of mine had that and their IT department was able to take it off...
When using WebEx, am I able to use an application like Skype on another monitor without the customer seeing it?
Yes! In WebEx, when you share your screen, choose "Share Application" and choose the browser you use. If you open Skype on the same monit...
Who are the CSM feature experts (FE) and/or subject matter experts (SME) for a certain product or set of features?
The full list of FE's and SME's for each product team can be found here: https://wf-dogfood-hrd.appspot.com/ed.... This document also det...
My customer isn't sure if their password is valid or not. They are worried that it might be expired. Is there a way to test the password to make sure it is going to work?
Use the following link to attempt login: https://www.edgarfiling.sec.gov/Welco.... If they cannot sign in with their credentials, they wi...
If my customer's SEC password expired, is there any sort of grace period?
Yes, they will have a 10 day grace period. After the 10 days is up they will no longer be able to use their password and they must get a ...
The company name of my customer changed, which also changed their ticker symbol. How do I make sure their extensions are updated properly? Also, is there anything else me and/or the customer need to update within Wdesk to make sure they file under the correct name?
They can change the company name in the admin panel. The namespace prefix and identifier should also be updated on the admin panel as wel...
I often hear customers talking about a 425 filing and an 8-K filing. Are these one in the same?
They are not the same, however, a Form 425 can be filed as part of a Form 8-K. For filers subject to 8-K filing requirements, we recommen...
For a Smaller Reporting company what status do you select in the filing wizard for a 10K?
Non Accelerated Filer is the correct answer. Do not select Not Applicable because that would indicate that you are unaware of what your s...
Where can I find WebFilings or Wdesk logos that have been approved by marketing? I am also looking for a template of a slide deck for a presentation I am trying to build.
These can be found on Box in the following folder: https://webfilings.box.com/s/fxvpkut5...
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