2408 over two wire RS485

I'm trying to communicate with Eurotherm 2408 over two wire RS485 to USB (http://www.sah.rs/Termoregulatori/Int...), but I cannot establish the connection over iTools. Ordering code for controller is 2408/CG/VH/LH/XX/XX/RF/YM/XX/GER/XXXXX/XXXXXX/K/0/1000/C/XX/XX/XX/XX/XX/XX/XX///////
Could you help me about this?
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