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2704 an oper and multi oper

Hi, i have a controller 2704 2704/vh/1xx/xx/AM/AM/D4/RR/RR/XX/XX/XX/ENG/XXXXX/XXXXXX/U2/TS1/XX/XXXX...and Feature code 1- 35513 and Feature code 2- 19360.. it has an issue with Analog Opers and Multi Operators, they aren't appears on config menu, also if I try to synchronize a clone with these blocks programmed it doesn't work. How can i solve this issue? Thanks
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