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Configuration problem of 2704

Hi,
I have 2704 in my chamber. I am not using it since last 2 years. Now when I switched on it, Its configuration is not available. I tried to load using clone file but some of parameters are not possible to write e.g no. of loops showing 0 instead of 2, no. of program 0 instead of 20. Pl suggest the solution. Thanks.
Manoj
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