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ePower stuck on Local control

I have a Rockwell ControlLogix PLC connected with an ePower drive unit via Ethernet/IP. The problem is that the ePower is stuck on Local control and I can not switch it to Remote control. I am logged in as Level 3 user but the ePower dive unit won't switch to Remote (Remote is always OFF and Local is ON). I have another ePower unit controlled by the same PLC that is on Remote control and the PLC is controlling it fine. I took the program from the ePower on Remote control and put it in the one on Local, but with no change, the ePower won't go to Remote control. Is the unit faulted or what is it that I’m doing wrong?

P.S. Both aPower are doing the same prosses and are programmed the same.
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