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Error saving clone file

We're trying to help a customer troubleshoot an issue with a 2404 based product so we asked him to send a clone file. He's been able to connect to the device with iTools but when he goes to save a clone file he gets the following error:

Command: CLONE -from COM1.ID01-2404 -fast
File: C:\Users\xxxxxx\Desktop\source6.UIC
Error: Cannot proceed with clone.
Error: Loaded address space for device ID01-2404 does not match actual device.
Error: If you need to clone this device, please reload the device by performing a scan.
Error: Command Failed, One or more arguments are invalid.

Note, I've changed the path from the users name to xxxxx.

This is a new one to me, usually once you're connected, you're good to go. I believe he's using iTools version 9.62. Any thoughts?
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  • Hi David,

    This error usually means that iTools does not have the matching support files for that specific device type or version.

    Given that the 2404 is well established Eurotherm device type, then I suspect that in this case the customer has a non-standard firmware version in their 2404.

    Then they received their 2404 with non-standard firmware, they should have received a CD with instructions on how to install the appropriate iTools support files (IDM file).

    iTools V9.62 is the most current version and will contain support for all the latest standard device types and versions.

    When they load the device into iTools, normally at the bottom on the status bar it should display the the type and version - e.g.

    "2404 v.4.59"

    If they do not see that, then in iTools make sure they select the device in question, and also ensure that the status bar is enabled ("View" menu, enable "Status Bar").

    Once we know the particular 2404 version, we should be able to track down the support file required for that version.

    Hope that helps.

    Adrian
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  • Hi Adrian, thanks for the reply. They have a 2404 version 3.06. I have an old clone file from that same time frame that says V3.06 when I open it. I'm using iTools V9.56 and it reads the clone file with no issues (I don't have a controller of that vintage to try it with).
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  • Very interesting - 2404 V3.06 is the current standard firmware version. It sometimes reports itself as V3.56, which is the programmer version of V3.06. But they are essentially the same.

    Any chance of sending me a copy of the clone file they are trying to load.

    Also, could they also send a copy of the EuroMBus.log file automatically generated by the iTools OPC Server (EuroMBus).

    To obtain the EuroMBus.log, in iTools:
    1 - under Options, select Advanced/Show Server - that should bring EuroMBus (iTools OPC Server) to the front
    2 - in EuroMBus, select File/Explorer Log File - that will open Windows File Explorer in the correct folder.
    3 - in that folder, you should see various EuroMBus.log, EuroMBus.log.bak, etc. Please could they zip up at least EuroMBus,log, and if possible, all the EuroMbus.xxx files and send to me. Being text files, they should compress well.

    Hopefully the log files will help me work out what is going on.

    Thanks,

    Adrian
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  • Hi Adrian, They've had this controller for about 15 years so my plan was to have them save/send a fresh copy of the clone file so I could see what if any changes had been made. This typically isn't a problem, install iTools, connect, save, and send. He's gotten as far as the connect part but it won't save.

    If it will help, I can send you what I think is the clone file that was loaded when it was built. Unfortunately, our records have a very inconvenient hole centered around the time their controller was built.

    I'll forward your instructions and get the log file out as soon as possible.
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  • Hi Adrian,

    Sorry for the delay. I'm not seeing where/ how to upload files. I tried renaming the zip file to a jpg but that didn't fly so here's the text from the EuroMBus.log file:

    Logfile started at 13:49:51 20/05/15
    Application name is C:\Program Files\Common Files\Eurotherm Shared\iTools\EuroMBus.exe
    Application Version is 9.62.5.69694
    Host TOMGLAB7.udc.local is Windows NT(?) Version 6.1 build 7601 (Service Pack 1)
    13:49:51.715 20/05/2015 : System Debug : Host Computer Status information
    13:49:51.715 20/05/2015 : System Debug : Physical memory = 0001849932 / 0002097151 (kbytes)
    13:49:51.715 20/05/2015 : System Debug : Virtual memory = 0002020868 / 0002097024 (kbytes)
    13:49:51.715 20/05/2015 : System Debug : PageFile Size = 0004194303 / 0004194303 (kbytes)
    13:49:51.715 20/05/2015 : System Information : Standard iTools OPC Server (UNICODE)
    13:49:51.715 20/05/2015 : System Information : Server was invoked as embedded
    13:49:51.715 20/05/2015 : System Information : Localization ID is ENU
    13:49:51.715 20/05/2015 : System Information : Server log file is "C:\Users\TGAGLI~1\AppData\Local\Temp\EuroMBus.log"
    13:49:51.715 20/05/2015 : System Debug : Starting IDM scanning thread
    13:49:51.715 20/05/2015 : System Debug : Starting RIP scanning thread
    13:49:51.730 20/05/2015 : System Debug : Loaded IEurothermAuthorize successfully
    13:49:51.761 20/05/2015 : System Information : Creating New Document
    13:49:51.761 20/05/2015 : System Debug : Serial Comms Port COM1 connected - re-adding
    13:49:51.777 20/05/2015 : System Debug : Serial Comms Port COM3 connected - re-adding
    13:49:52.410 20/05/2015 : System Debug : Reloading IDM
    13:49:52.410 20/05/2015 : System Debug : Reloading IDM completed
    13:49:52.488 20/05/2015 : System Debug : OPC Client "" has 30 minutes time-limited OPC access
    13:49:52.488 20/05/2015 : System Debug : 1 Client Connected
    13:49:52.488 20/05/2015 : System Debug : Loaded IEurothermAuthorize successfully
    13:49:52.551 20/05/2015 : System Debug : Client registered its name as "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7"
    13:49:52.551 20/05/2015 : System Debug : OPC Client "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7" has been granted unlimited OPC access
    13:49:52.582 20/05/2015 : System Debug : Remote Command Received: enablelisthiding
    13:49:52.582 20/05/2015 : System Debug : OPC Client "" has 30 minutes time-limited OPC access
    13:49:52.582 20/05/2015 : System Debug : 2 Clients Connected
    13:49:52.598 20/05/2015 : System Debug : Client registered its name as "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7"
    13:49:52.598 20/05/2015 : System Debug : OPC Client "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7" has been granted unlimited OPC access
    13:49:52.598 20/05/2015 : System Debug : Remote Command Received: PURGEBADDEVICES
    13:49:52.598 20/05/2015 : System Debug : 1 Client Connected (removing "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7")
    13:49:52.598 20/05/2015 : System Debug : OPC Client "" has 30 minutes time-limited OPC access
    13:49:52.598 20/05/2015 : System Debug : 2 Clients Connected
    13:49:52.598 20/05/2015 : System Debug : Client registered its name as "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7"
    13:49:52.598 20/05/2015 : System Debug : OPC Client "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7" has been granted unlimited OPC access
    13:49:54.407 20/05/2015 : System Debug : Loading Serialize IDM
    13:49:54.407 20/05/2015 : System Debug : Discovery Service - IUZeroConf connected
    13:49:54.407 20/05/2015 : System Debug : Discovery Service - Successfully established callbacks from IUZeroConf
    13:49:54.641 20/05/2015 : System Debug : Discovery Service - Successfully registered _modbus._tcp service with IUZeroConf
    13:50:01.864 20/05/2015 : System Debug : OPC Client "" has 30 minutes time-limited OPC access
    13:50:01.864 20/05/2015 : System Debug : 3 Clients Connected
    13:50:01.880 20/05/2015 : System Debug : Client registered its name as "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7"
    13:50:01.880 20/05/2015 : System Debug : OPC Client "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7" has been granted unlimited OPC access
    13:50:01.880 20/05/2015 : System Debug : Remote Command Received: SCAN -start once -from 255 -eurothermonly 1
    13:50:01.880 20/05/2015 : System Debug : One-Shot Synchroniser Network Scanning Thread started
    13:50:01.880 20/05/2015 : System Debug : One-Shot Network Scanning Thread started on port COM3
    13:50:01.880 20/05/2015 : System Debug : One-Shot Network Scanning Thread started on port COM1
    13:50:01.880 20/05/2015 : System Debug : Port COM1 oneshot thread catching up
    13:50:01.880 20/05/2015 : System Debug : 2 Clients Connected (removing "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7")
    13:50:01.880 20/05/2015 : System Debug : Port COM3 oneshot thread catching up
    13:50:02.667 20/05/2015 : System Debug : OPC Client "" has 30 minutes time-limited OPC access
    13:50:02.667 20/05/2015 : System Debug : 3 Clients Connected
    13:50:02.668 20/05/2015 : System Debug : Client registered its name as "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7"
    13:50:02.668 20/05/2015 : System Debug : OPC Client "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7" has been granted unlimited OPC access
    13:50:02.669 20/05/2015 : System Debug : Remote Command Received: ISSCANNINGONCE
    13:50:02.669 20/05/2015 : System Debug : 2 Clients Connected (removing "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7")
    13:50:02.896 20/05/2015 : System Debug : Comms Timeout on port COM1
    13:50:03.902 20/05/2015 : System Debug : Comms Timeout on port COM1
    13:50:04.679 20/05/2015 : System Debug : OPC Client "" has 30 minutes time-limited OPC access
    13:50:04.679 20/05/2015 : System Debug : 3 Clients Connected
    13:50:04.681 20/05/2015 : System Debug : Client registered its name as "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7"
    13:50:04.681 20/05/2015 : System Debug : OPC Client "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7" has been granted unlimited OPC access
    13:50:04.681 20/05/2015 : System Debug : Remote Command Received: ISSCANNINGONCE
    13:50:04.681 20/05/2015 : System Debug : 2 Clients Connected (removing "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7")
    13:50:04.914 20/05/2015 : System Debug : Comms Timeout on port COM1
    13:50:05.938 20/05/2015 : System Debug : Comms Timeout on port COM1
    13:50:05.938 20/05/2015 : System Debug : Scanning 255
    13:50:05.938 20/05/2015 : System Debug : Scanning 1
    13:50:06.691 20/05/2015 : System Debug : OPC Client "" has 30 minutes time-limited OPC access
    13:50:06.691 20/05/2015 : System Debug : 3 Clients Connected
    13:50:06.692 20/05/2015 : System Debug : Client registered its name as "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7"
    13:50:06.693 20/05/2015 : System Debug : OPC Client "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7" has been granted unlimited OPC access
    13:50:06.693 20/05/2015 : System Debug : Remote Command Received: ISSCANNINGONCE
    13:50:06.693 20/05/2015 : System Debug : 2 Clients Connected (removing "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7")
    13:50:06.942 20/05/2015 : System Debug : Comms Timeout on port COM1
    13:50:07.948 20/05/2015 : System Debug : Comms Timeout on port COM1
    13:50:07.983 20/05/2015 : System Debug : GetIDMRegistryInfo closest unsupported match found EurothermIDM.2400.EU0213 for supplied type 0x2440 version 0x0 - version difference was 0x5F5E0FF
    13:50:08.016 20/05/2015 : System Debug : GetIDMRegistryInfo exact match found EurothermIDM.2400.306 for supplied type 0x2440 version 0x306
    13:50:08.016 20/05/2015 : System Debug : Identified device type "2404" version "V306"
    13:50:08.016 20/05/2015 : System Debug : GetIDMRegistryInfo exact match found EurothermIDM.2400.306 for supplied type 0x2440 version 0x306
    13:50:08.016 20/05/2015 : Client Information : Assimilating device 2404 (version V306) on port COM1 (9600 BAUD) at address 1 using IDM EurothermIDM.2400.306
    13:50:08.016 20/05/2015 : System Debug : GetIDMRegistryInfo exact match found EurothermIDM.2400.306 for supplied type 0x2440 version 0x306
    13:50:08.451 20/05/2015 : System Debug : Not all IDM interfaces supported
    13:50:08.455 20/05/2015 : System Debug : Failed to get RIP Address - will use default
    13:50:08.455 20/05/2015 : System Debug : Unable to get RIP Display Pool length - will use default
    13:50:08.509 20/05/2015 : System Debug : Completed ordered tag list of 394 tags for device ID01-2404
    13:50:08.509 20/05/2015 : System Debug : OTag::GetDevice - tag RIP has no device
    13:50:08.510 20/05/2015 : System Debug : Scanning 2
    13:50:08.704 20/05/2015 : System Debug : OPC Client "" has 30 minutes time-limited OPC access
    13:50:08.704 20/05/2015 : System Debug : 3 Clients Connected
    13:50:08.705 20/05/2015 : System Debug : Client registered its name as "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7"
    13:50:08.705 20/05/2015 : System Debug : OPC Client "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7" has been granted unlimited OPC access
    13:50:08.706 20/05/2015 : System Debug : Remote Command Received: ISSCANNINGONCE
    13:50:08.706 20/05/2015 : System Debug : 2 Clients Connected (removing "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7")
    13:50:08.728 20/05/2015 : System Debug : OPC Client "" has 30 minutes time-limited OPC access
    13:50:08.728 20/05/2015 : System Debug : 3 Clients Connected
    13:50:08.764 20/05/2015 : System Debug : Client registered its name as "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7"
    13:50:08.764 20/05/2015 : System Debug : OPC Client "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7" has been granted unlimited OPC access
    13:50:08.772 20/05/2015 : System Debug : Remote Command Received: ISDEVICESUPPORTED -device COM1.ID01-2404
    13:50:08.772 20/05/2015 : System Debug : GetIDMRegistryInfo exact match found EurothermIDM.2400.306 for supplied type 0x2440 version 0x306
    13:50:08.774 20/05/2015 : System Debug : OPC Client "" has 30 minutes time-limited OPC access
    13:50:08.774 20/05/2015 : System Debug : 4 Clients Connected
    13:50:08.775 20/05/2015 : System Debug : Client registered its name as "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7"
    13:50:08.775 20/05/2015 : System Debug : OPC Client "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7" has been granted unlimited OPC access
    13:50:08.776 20/05/2015 : System Debug : Remote Command Received: SCAN -stop
    13:50:08.776 20/05/2015 : System Debug : One-Shot Synchroniser Network Scanning Thread terminating
    13:50:08.776 20/05/2015 : System Debug : One-Shot Network Scanning Thread terminating on port COM3
    13:50:08.776 20/05/2015 : System Debug : One-Shot Synchroniser Scanning Thread terminated
    13:50:08.777 20/05/2015 : System Debug : 3 Clients Connected (removing "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7")
    13:50:09.522 20/05/2015 : System Debug : Comms Timeout on port COM1
    13:50:09.522 20/05/2015 : System Debug : One-Shot Network Scanning Thread terminating on port COM1
    13:50:09.564 20/05/2015 : System Debug : OPC Client "" has 30 minutes time-limited OPC access
    13:50:09.564 20/05/2015 : System Debug : 4 Clients Connected
    13:50:09.565 20/05/2015 : System Debug : Client registered its name as "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7"
    13:50:09.565 20/05/2015 : System Debug : OPC Client "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7" has been granted unlimited OPC access
    13:50:09.566 20/05/2015 : System Debug : Client re-registered its name as "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7"
    13:50:09.568 20/05/2015 : System Debug : Remote Command Received: enablelisthiding
    13:50:09.569 20/05/2015 : System Debug : Remote Command Received: hideprivatelists
    13:50:09.632 20/05/2015 : System Debug : 3 Clients Connected (removing "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7")
    13:50:09.635 20/05/2015 : System Debug : OPC Client "" has 30 minutes time-limited OPC access
    13:50:09.635 20/05/2015 : System Debug : 4 Clients Connected
    13:50:09.636 20/05/2015 : System Debug : Client registered its name as "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7"
    13:50:09.636 20/05/2015 : System Debug : OPC Client "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7" has been granted unlimited OPC access
    13:50:09.637 20/05/2015 : System Debug : Client re-registered its name as "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7"
    13:50:09.639 20/05/2015 : System Debug : Remote Command Received: enablelisthiding
    13:50:09.639 20/05/2015 : System Debug : Remote Command Received: hideprivatelists
    13:50:11.560 20/05/2015 : System Debug : OPC Client "" has 30 minutes time-limited OPC access
    13:50:11.560 20/05/2015 : System Debug : 5 Clients Connected
    13:50:11.561 20/05/2015 : System Debug : Client registered its name as "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7"
    13:50:11.562 20/05/2015 : System Debug : OPC Client "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7" has been granted unlimited OPC access
    13:50:11.562 20/05/2015 : System Debug : Remote Command Received: ISSCANNINGONCE
    13:50:11.562 20/05/2015 : System Debug : 4 Clients Connected (removing "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7")
    13:50:14.510 20/05/2015 : Client DEBUG : Synchronisation of Active Mirror Device for device ID01-2404 started
    13:50:15.808 20/05/2015 : System Debug : 3 Clients Connected (removing "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7")
    13:50:15.810 20/05/2015 : System Debug : OPC Client "" has 30 minutes time-limited OPC access
    13:50:15.810 20/05/2015 : System Debug : 4 Clients Connected
    13:50:15.811 20/05/2015 : System Debug : Client registered its name as "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7"
    13:50:15.811 20/05/2015 : System Debug : OPC Client "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7" has been granted unlimited OPC access
    13:50:15.812 20/05/2015 : System Debug : Client re-registered its name as "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7"
    13:50:15.813 20/05/2015 : System Debug : Remote Command Received: enablelisthiding
    13:50:15.814 20/05/2015 : System Debug : Remote Command Received: hideprivatelists
    13:50:26.997 20/05/2015 : Client DEBUG : Synchronisation of Active Mirror Device for device ID01-2404 completed
    13:50:28.419 20/05/2015 : System Debug : 3 Clients Connected (removing "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7")
    13:50:28.421 20/05/2015 : System Debug : OPC Client "" has 30 minutes time-limited OPC access
    13:50:28.421 20/05/2015 : System Debug : 4 Clients Connected
    13:50:28.422 20/05/2015 : System Debug : Client registered its name as "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7"
    13:50:28.422 20/05/2015 : System Debug : OPC Client "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7" has been granted unlimited OPC access
    13:50:28.423 20/05/2015 : System Debug : Client re-registered its name as "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7"
    13:50:28.424 20/05/2015 : System Debug : Remote Command Received: enablelisthiding
    13:50:28.425 20/05/2015 : System Debug : Remote Command Received: hideprivatelists
    13:51:25.429 20/05/2015 : System Debug : OPC Client "" has 30 minutes time-limited OPC access
    13:51:25.429 20/05/2015 : System Debug : 5 Clients Connected
    13:51:25.431 20/05/2015 : System Debug : Client registered its name as "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7"
    13:51:25.431 20/05/2015 : System Debug : OPC Client "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7" has been granted unlimited OPC access
    13:51:25.436 20/05/2015 : System Debug : Remote Command Received: disablelisthiding
    13:51:44.474 20/05/2015 : System Debug : OPC Client "" has 30 minutes time-limited OPC access
    13:51:44.474 20/05/2015 : System Debug : 6 Clients Connected
    13:51:44.488 20/05/2015 : System Debug : Client registered its name as "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7"
    13:51:44.488 20/05/2015 : System Debug : OPC Client "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7" has been granted unlimited OPC access
    13:51:44.490 20/05/2015 : System Debug : Remote Command Received: CLONE -from COM1.ID01-2404 -type lin -fast
    13:51:44.492 20/05/2015 : System Debug : Current Number of COM Clients connect is 6
    13:51:44.492 20/05/2015 : System Debug : Total Number of COM Clients is 17 since startup
    13:51:44.492 20/05/2015 : System Debug : Total Number of OPC Groups is 10 since startup
    13:51:44.492 20/05/2015 : System Debug : Current Number of OPC Groups is 5
    13:51:44.492 20/05/2015 : System Debug : Current Number Of OPC Items is 3
    13:51:44.492 20/05/2015 : System Debug : Current Number Of OPC Scanning Threads is 4
    13:51:44.492 20/05/2015 : System Debug : Current Number Of OPC Scanning Threads overrunning is 0
    13:51:44.492 20/05/2015 : System Debug : Current Longest OPC Scanning Thread Interval Duration is 100000 ms
    13:51:44.492 20/05/2015 : System Debug : Current Shortest OPC Scanning Thread Interval Duration is 1500 ms
    13:51:45.505 20/05/2015 : System Debug : Comms Timeout on port COM1
    13:51:45.505 20/05/2015 : Client Error : Cannot proceed with clone.
    13:51:45.505 20/05/2015 : Client Error : Loaded address space for device ID01-2404 does not match actual device.
    13:51:45.505 20/05/2015 : Client Error : If you need to clone this device, please reload the device by performing a scan.
    13:51:45.535 20/05/2015 : System Debug : 5 Clients Connected (removing "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7")
    13:51:57.808 20/05/2015 : System Debug : 4 Clients Connected (removing "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7")
    13:52:17.021 20/05/2015 : System Debug : Remote Command Received: SHOWSERVER
    14:44:32.972 20/05/2015 : System Debug : 3 Clients Connected (removing "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7")
    14:44:32.972 20/05/2015 : System Debug : 2 Clients Connected (removing "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7")
    14:44:32.972 20/05/2015 : System Debug : OPC Client "" has 30 minutes time-limited OPC access
    14:44:32.972 20/05/2015 : System Debug : 3 Clients Connected
    14:44:32.988 20/05/2015 : System Debug : Client registered its name as "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7"
    14:44:32.988 20/05/2015 : System Debug : OPC Client "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7" has been granted unlimited OPC access
    14:44:32.988 20/05/2015 : System Debug : Remote Command Received: SCAN -stop
    14:44:32.988 20/05/2015 : System Debug : 2 Clients Connected (removing "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7")
    14:44:33.097 20/05/2015 : System Debug : OPC Client "" has 30 minutes time-limited OPC access
    14:44:33.097 20/05/2015 : System Debug : 3 Clients Connected
    14:44:33.097 20/05/2015 : System Debug : Client registered its name as "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7"
    14:44:33.097 20/05/2015 : System Debug : OPC Client "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7" has been granted unlimited OPC access
    14:44:33.097 20/05/2015 : System Debug : Remote Command Received: CLOSEALLPORTS
    14:44:33.113 20/05/2015 : Client Information : All Ports closed
    14:44:33.113 20/05/2015 : System Debug : 2 Clients Connected (removing "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7")
    14:44:33.144 20/05/2015 : System Debug : 1 Client Connected (removing "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7")
    14:44:33.144 20/05/2015 : System Debug : 0 Clients Connected (removing "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7")
    14:44:33.144 20/05/2015 : System Debug : Calling CoDisconnectObject in COPCServer::~OPCServer
    14:44:43.097 20/05/2015 : System Debug : OPC Client "" has 30 minutes time-limited OPC access
    14:44:43.097 20/05/2015 : System Debug : 1 Client Connected
    14:44:46.482 20/05/2015 : System Debug : OPC Client "" has 30 minutes time-limited OPC access
    14:44:46.482 20/05/2015 : System Debug : 2 Clients Connected
    14:44:46.498 20/05/2015 : System Debug : Client registered its name as "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7"
    14:44:46.498 20/05/2015 : System Debug : OPC Client "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7" has been granted unlimited OPC access
    14:44:46.498 20/05/2015 : System Debug : Remote Command Received: SCAN -stop
    14:44:46.498 20/05/2015 : System Debug : 1 Client Connected (removing "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7")
    14:44:46.498 20/05/2015 : System Debug : OPC Client "" has 30 minutes time-limited OPC access
    14:44:46.498 20/05/2015 : System Debug : 2 Clients Connected
    14:44:46.498 20/05/2015 : System Debug : Client registered its name as "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7"
    14:44:46.498 20/05/2015 : System Debug : OPC Client "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7" has been granted unlimited OPC access
    14:44:46.498 20/05/2015 : System Debug : Remote Command Received: SCAN -start once -from 255 -eurothermonly 1
    14:44:46.498 20/05/2015 : System Debug : One-Shot Synchroniser Network Scanning Thread started
    14:44:46.498 20/05/2015 : System Debug : One-Shot Network Scanning Thread started on port COM1
    14:44:46.498 20/05/2015 : System Debug : Port COM1 oneshot thread catching up
    14:44:46.498 20/05/2015 : System Debug : One-Shot Network Scanning Thread started on port COM3
    14:44:46.498 20/05/2015 : System Debug : Port COM3 oneshot thread catching up
    14:44:46.498 20/05/2015 : System Debug : 1 Client Connected (removing "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7")
    14:44:47.502 20/05/2015 : System Debug : OPC Client "" has 30 minutes time-limited OPC access
    14:44:47.502 20/05/2015 : System Debug : 2 Clients Connected
    14:44:47.503 20/05/2015 : System Debug : Client registered its name as "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7"
    14:44:47.503 20/05/2015 : System Debug : OPC Client "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7" has been granted unlimited OPC access
    14:44:47.504 20/05/2015 : System Debug : Remote Command Received: ISSCANNINGONCE
    14:44:47.504 20/05/2015 : System Debug : 1 Client Connected (removing "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7")
    14:44:47.508 20/05/2015 : System Debug : OPC Client "" has 30 minutes time-limited OPC access
    14:44:47.508 20/05/2015 : System Debug : 2 Clients Connected
    14:44:47.509 20/05/2015 : System Debug : Client registered its name as "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7"
    14:44:47.509 20/05/2015 : System Debug : OPC Client "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7" has been granted unlimited OPC access
    14:44:47.509 20/05/2015 : System Debug : Remote Command Received: SCAN -stop
    14:44:47.510 20/05/2015 : System Debug : One-Shot Synchroniser Network Scanning Thread terminating
    14:44:47.510 20/05/2015 : System Debug : One-Shot Network Scanning Thread terminating on port COM3
    14:44:47.510 20/05/2015 : System Debug : One-Shot Synchroniser Scanning Thread terminated
    14:44:47.510 20/05/2015 : System Debug : 1 Client Connected (removing "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7")
    14:44:47.518 20/05/2015 : System Debug : Comms Timeout on port COM1
    14:44:47.518 20/05/2015 : System Debug : One-Shot Network Scanning Thread terminating on port COM1
    14:44:48.516 20/05/2015 : System Debug : OPC Client "" has 30 minutes time-limited OPC access
    14:44:48.516 20/05/2015 : System Debug : 2 Clients Connected
    14:44:48.517 20/05/2015 : System Debug : Client registered its name as "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7"
    14:44:48.517 20/05/2015 : System Debug : OPC Client "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7" has been granted unlimited OPC access
    14:44:48.518 20/05/2015 : System Debug : Remote Command Received: ISSCANNINGONCE
    14:44:48.518 20/05/2015 : System Debug : 1 Client Connected (removing "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7")
    14:44:52.716 20/05/2015 : System Debug : OPC Client "" has 30 minutes time-limited OPC access
    14:44:52.716 20/05/2015 : System Debug : 2 Clients Connected
    14:44:52.718 20/05/2015 : System Debug : Client registered its name as "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7"
    14:44:52.718 20/05/2015 : System Debug : OPC Client "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7" has been granted unlimited OPC access
    14:44:52.718 20/05/2015 : System Debug : Remote Command Received: SCAN -stop
    14:44:52.719 20/05/2015 : System Debug : 1 Client Connected (removing "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7")
    14:45:00.796 20/05/2015 : System Debug : OPC Client "" has 30 minutes time-limited OPC access
    14:45:00.796 20/05/2015 : System Debug : 2 Clients Connected
    14:45:00.797 20/05/2015 : System Debug : Client registered its name as "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7"
    14:45:00.798 20/05/2015 : System Debug : OPC Client "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7" has been granted unlimited OPC access
    14:45:00.798 20/05/2015 : System Debug : Remote Command Received: SCAN -stop
    14:45:00.798 20/05/2015 : System Debug : 1 Client Connected (removing "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7")
    14:45:00.806 20/05/2015 : System Debug : 0 Clients Connected (removing "")
    14:45:01.473 20/05/2015 : System Debug : OPC Client "" has 30 minutes time-limited OPC access
    14:45:01.473 20/05/2015 : System Debug : 1 Client Connected
    14:45:01.508 20/05/2015 : System Debug : Client registered its name as "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7"
    14:45:01.508 20/05/2015 : System Debug : OPC Client "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7" has been granted unlimited OPC access
    14:45:01.524 20/05/2015 : System Debug : Remote Command Received: enablelisthiding
    14:45:01.525 20/05/2015 : System Debug : OPC Client "" has 30 minutes time-limited OPC access
    14:45:01.525 20/05/2015 : System Debug : 2 Clients Connected
    14:45:01.526 20/05/2015 : System Debug : Client registered its name as "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7"
    14:45:01.526 20/05/2015 : System Debug : OPC Client "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7" has been granted unlimited OPC access
    14:45:01.527 20/05/2015 : System Debug : Remote Command Received: PURGEBADDEVICES
    14:45:02.539 20/05/2015 : System Debug : Comms Timeout on port COM1
    14:45:02.539 20/05/2015 : System Debug : 1 Client Connected (removing "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7")
    14:45:02.544 20/05/2015 : System Debug : OPC Client "" has 30 minutes time-limited OPC access
    14:45:02.544 20/05/2015 : System Debug : 2 Clients Connected
    14:45:02.545 20/05/2015 : System Debug : Client registered its name as "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7"
    14:45:02.545 20/05/2015 : System Debug : OPC Client "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7" has been granted unlimited OPC access
    14:45:04.248 20/05/2015 : System Debug : OPC Client "" has 30 minutes time-limited OPC access
    14:45:04.248 20/05/2015 : System Debug : 3 Clients Connected
    14:45:04.265 20/05/2015 : System Debug : Client registered its name as "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7"
    14:45:04.265 20/05/2015 : System Debug : OPC Client "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7" has been granted unlimited OPC access
    14:45:04.271 20/05/2015 : System Debug : Remote Command Received: ISDEVICESUPPORTED -device COM1.ID01-2404
    14:45:04.271 20/05/2015 : System Debug : GetIDMRegistryInfo exact match found EurothermIDM.2400.306 for supplied type 0x2440 version 0x306
    14:45:04.394 20/05/2015 : System Debug : OPC Client "" has 30 minutes time-limited OPC access
    14:45:04.394 20/05/2015 : System Debug : 4 Clients Connected
    14:45:04.395 20/05/2015 : System Debug : Client registered its name as "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7"
    14:45:04.395 20/05/2015 : System Debug : OPC Client "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7" has been granted unlimited OPC access
    14:45:04.396 20/05/2015 : System Debug : Client re-registered its name as "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7"
    14:45:04.397 20/05/2015 : System Debug : Remote Command Received: enablelisthiding
    14:45:04.398 20/05/2015 : System Debug : Remote Command Received: hideprivatelists
    14:46:58.493 20/05/2015 : System Debug : OPC Client "" has 30 minutes time-limited OPC access
    14:46:58.493 20/05/2015 : System Debug : 5 Clients Connected
    14:46:58.495 20/05/2015 : System Debug : Client registered its name as "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7"
    14:46:58.496 20/05/2015 : System Debug : OPC Client "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7" has been granted unlimited OPC access
    14:46:58.499 20/05/2015 : System Debug : Remote Command Received: disablelisthiding
    14:46:58.518 20/05/2015 : System Debug : Remote Command Received: disablelisthiding
    14:46:58.653 20/05/2015 : System Debug : Remote Command Received: enablelisthiding
    14:47:34.518 20/05/2015 : System Debug : Remote Command Received: disablelisthiding
    14:47:34.533 20/05/2015 : System Debug : Remote Command Received: enablelisthiding
    14:48:02.142 20/05/2015 : System Debug : Remote Command Received: disablelisthiding
    14:48:02.145 20/05/2015 : System Debug : Remote Command Received: enablelisthiding
    14:48:19.114 20/05/2015 : System Debug : Remote Command Received: disablelisthiding
    14:48:19.117 20/05/2015 : System Debug : Remote Command Received: enablelisthiding
    14:48:59.771 20/05/2015 : System Debug : Remote Command Received: disablelisthiding
    14:48:59.773 20/05/2015 : System Debug : Remote Command Received: enablelisthiding
    14:49:08.941 20/05/2015 : System Debug : Remote Command Received: disablelisthiding
    14:49:08.943 20/05/2015 : System Debug : Remote Command Received: enablelisthiding
    14:56:38.171 20/05/2015 : System Debug : OPC Client "" has 30 minutes time-limited OPC access
    14:56:38.171 20/05/2015 : System Debug : 6 Clients Connected
    14:56:38.171 20/05/2015 : System Debug : Client registered its name as "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7"
    14:56:38.171 20/05/2015 : System Debug : OPC Client "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7" has been granted unlimited OPC access
    14:56:38.171 20/05/2015 : System Debug : Remote Command Received: SYNCMIRROR -device COM1.ID01-2404
    14:56:38.171 20/05/2015 : System Debug : 5 Clients Connected (removing "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7")
    14:56:42.265 20/05/2015 : System Debug : 4 Clients Connected (removing "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7")
    14:56:42.265 20/05/2015 : System Debug : OPC Client "" has 30 minutes time-limited OPC access
    14:56:42.265 20/05/2015 : System Debug : 5 Clients Connected
    14:56:42.265 20/05/2015 : System Debug : Client registered its name as "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7"
    14:56:42.265 20/05/2015 : System Debug : OPC Client "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7" has been granted unlimited OPC access
    14:56:42.265 20/05/2015 : System Debug : Client re-registered its name as "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7"
    14:56:42.265 20/05/2015 : System Debug : Remote Command Received: enablelisthiding
    14:56:42.265 20/05/2015 : System Debug : Remote Command Received: hideprivatelists
    14:56:42.281 20/05/2015 : System Debug : Remote Command Received: disablelisthiding
    14:56:42.296 20/05/2015 : System Debug : Remote Command Received: enablelisthiding
    14:56:44.200 20/05/2015 : Client DEBUG : Synchronisation of Active Mirror Device for device ID01-2404 started
    14:56:45.370 20/05/2015 : System Debug : 4 Clients Connected (removing "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7")
    14:56:45.370 20/05/2015 : System Debug : OPC Client "" has 30 minutes time-limited OPC access
    14:56:45.370 20/05/2015 : System Debug : 5 Clients Connected
    14:56:45.370 20/05/2015 : System Debug : Client registered its name as "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7"
    14:56:45.370 20/05/2015 : System Debug : OPC Client "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7" has been granted unlimited OPC access
    14:56:45.370 20/05/2015 : System Debug : Client re-registered its name as "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7"
    14:56:45.370 20/05/2015 : System Debug : Remote Command Received: enablelisthiding
    14:56:45.370 20/05/2015 : System Debug : Remote Command Received: hideprivatelists
    14:56:45.401 20/05/2015 : System Debug : Remote Command Received: disablelisthiding
    14:56:45.401 20/05/2015 : System Debug : Remote Command Received: enablelisthiding
    14:56:56.664 20/05/2015 : Client DEBUG : Synchronisation of Active Mirror Device for device ID01-2404 completed
    14:56:57.896 20/05/2015 : System Debug : 4 Clients Connected (removing "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7")
    14:56:57.896 20/05/2015 : System Debug : OPC Client "" has 30 minutes time-limited OPC access
    14:56:57.896 20/05/2015 : System Debug : 5 Clients Connected
    14:56:57.896 20/05/2015 : System Debug : Client registered its name as "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7"
    14:56:57.896 20/05/2015 : System Debug : OPC Client "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7" has been granted unlimited OPC access
    14:56:57.896 20/05/2015 : System Debug : Client re-registered its name as "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7"
    14:56:57.896 20/05/2015 : System Debug : Remote Command Received: enablelisthiding
    14:56:57.912 20/05/2015 : System Debug : Remote Command Received: hideprivatelists
    14:56:57.928 20/05/2015 : System Debug : Remote Command Received: disablelisthiding
    14:56:57.928 20/05/2015 : System Debug : Remote Command Received: enablelisthiding
    14:58:31.360 20/05/2015 : System Debug : OPC Client "" has 30 minutes time-limited OPC access
    14:58:31.360 20/05/2015 : System Debug : 6 Clients Connected
    14:58:31.360 20/05/2015 : System Debug : Client registered its name as "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7"
    14:58:31.360 20/05/2015 : System Debug : OPC Client "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7" has been granted unlimited OPC access
    14:58:31.360 20/05/2015 : System Debug : Remote Command Received: CLONE -from COM1.ID01-2404 -type lin -fast
    14:58:31.391 20/05/2015 : System Debug : Current Number of COM Clients connect is 6
    14:58:31.391 20/05/2015 : System Debug : Total Number of COM Clients is 38 since startup
    14:58:31.391 20/05/2015 : System Debug : Total Number of OPC Groups is 37 since startup
    14:58:31.391 20/05/2015 : System Debug : Current Number of OPC Groups is 5
    14:58:31.391 20/05/2015 : System Debug : Current Number Of OPC Items is 10
    14:58:31.391 20/05/2015 : System Debug : Current Number Of OPC Scanning Threads is 4
    14:58:31.391 20/05/2015 : System Debug : Current Number Of OPC Scanning Threads overrunning is 0
    14:58:31.391 20/05/2015 : System Debug : Current Longest OPC Scanning Thread Interval Duration is 100000 ms
    14:58:31.391 20/05/2015 : System Debug : Current Shortest OPC Scanning Thread Interval Duration is 1500 ms
    14:58:32.421 20/05/2015 : System Debug : Comms Timeout on port COM1
    14:58:32.421 20/05/2015 : Client Error : Cannot proceed with clone.
    14:58:32.421 20/05/2015 : Client Error : Loaded address space for device ID01-2404 does not match actual device.
    14:58:32.421 20/05/2015 : Client Error : If you need to clone this device, please reload the device by performing a scan.
    14:58:32.452 20/05/2015 : System Debug : 5 Clients Connected (removing "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7")
    15:04:50.410 20/05/2015 : System Debug : Remote Command Received: disablelisthiding
    15:04:50.410 20/05/2015 : System Debug : Remote Command Received: enablelisthiding
    15:20:09.048 20/05/2015 : System Debug : Comms Timeout on port COM1
    15:20:09.048 20/05/2015 : System Debug : Timeout reading EI-BISYNCH tag "COM1.ID01-2404.Operator.SYSTEM.IM" (address IM)
    15:20:10.078 20/05/2015 : System Debug : Comms Timeout on port COM1
    15:20:10.078 20/05/2015 : System Debug : Timeout reading EI-BISYNCH tag "COM1.ID01-2404.Operator.MAIN.wOP" (address WO)
    15:20:11.108 20/05/2015 : System Debug : Comms Timeout on port COM1
    15:20:11.108 20/05/2015 : System Debug : Timeout reading EI-BISYNCH tag "COM1.ID01-2404.Operator.SYSTEM.IM" (address IM)
    15:20:12.137 20/05/2015 : System Debug : Comms Timeout on port COM1
    15:20:12.137 20/05/2015 : System Debug : Timeout reading EI-BISYNCH tag "COM1.ID01-2404.Config.HA.id" (address h0)
    15:20:13.167 20/05/2015 : System Debug : Comms Timeout on port COM1
    15:20:13.167 20/05/2015 : System Debug : Timeout reading EI-BISYNCH tag "COM1.ID01-2404.Operator.MAIN.wOP" (address WO)
    15:20:14.196 20/05/2015 : System Debug : Comms Timeout on port COM1
    15:20:14.196 20/05/2015 : System Debug : Timeout reading EI-BISYNCH tag "COM1.ID01-2404.Operator.SYSTEM.IM" (address IM)
    15:20:14.228 20/05/2015 : System Warning : Unsuccessfully tried 3 times to read EI-BISYNCH tag "COM1.ID01-2404.Operator.SYSTEM.IM" (address IM)
    15:20:15.226 20/05/2015 : System Debug : Comms Timeout on port COM1
    15:20:16.256 20/05/2015 : System Debug : Comms Timeout on port COM1
    15:20:16.256 20/05/2015 : System Debug : Timeout reading EI-BISYNCH tag "COM1.ID01-2404.Operator.MAIN.wOP" (address WO)
    15:20:16.256 20/05/2015 : System Warning : Unsuccessfully tried 3 times to read EI-BISYNCH tag "COM1.ID01-2404.Operator.MAIN.wOP" (address WO)
    15:20:17.285 20/05/2015 : System Debug : Comms Timeout on port COM1
    15:20:17.285 20/05/2015 : System Debug : Timeout reading EI-BISYNCH tag "COM1.ID01-2404.Config.HA.id" (address h0)
    15:20:18.315 20/05/2015 : System Debug : Comms Timeout on port COM1
    15:20:18.315 20/05/2015 : System Debug : Timeout reading EI-BISYNCH tag "COM1.ID01-2404.Operator.SYSTEM.IM" (address IM)
    15:20:19.345 20/05/2015 : System Debug : Comms Timeout on port COM1
    15:20:19.345 20/05/2015 : System Debug : Timeout reading EI-BISYNCH tag "COM1.ID01-2404.Operator.MAIN.Cid" (address ID)
    15:20:20.374 20/05/2015 : System Debug : Comms Timeout on port COM1
    15:20:20.374 20/05/2015 : System Debug : Timeout reading EI-BISYNCH tag "COM1.ID01-2404.Config.HA.id" (address h0)
    15:20:20.374 20/05/2015 : System Warning : Unsuccessfully tried 3 times to read EI-BISYNCH tag "COM1.ID01-2404.Config.HA.id" (address h0)
    15:20:21.404 20/05/2015 : System Debug : Comms Timeout on port COM1
    15:20:21.404 20/05/2015 : System Debug : Timeout reading EI-BISYNCH tag "COM1.ID01-2404.Operator.SYSTEM.IM" (address IM)
    15:20:22.433 20/05/2015 : System Debug : Comms Timeout on port COM1
    15:20:22.433 20/05/2015 : System Debug : Timeout reading EI-BISYNCH tag "COM1.ID01-2404.Operator.MAIN.Cid" (address ID)
    15:20:23.463 20/05/2015 : System Debug : Comms Timeout on port COM1
    15:20:23.463 20/05/2015 : System Debug : Timeout reading EI-BISYNCH tag "COM1.ID01-2404.Operator.SYSTEM.IM" (address IM)
    15:20:23.463 20/05/2015 : System Warning : Unsuccessfully tried 3 times to read EI-BISYNCH tag "COM1.ID01-2404.Operator.SYSTEM.IM" (address IM)
    15:20:24.493 20/05/2015 : System Debug : Comms Timeout on port COM1
    15:20:24.493 20/05/2015 : System Debug : Timeout reading EI-BISYNCH tag "COM1.ID01-2404.Operator.MAIN.Cid" (address ID)
    15:20:24.493 20/05/2015 : System Warning : Unsuccessfully tried 3 times to read EI-BISYNCH tag "COM1.ID01-2404.Operator.MAIN.Cid" (address ID)
    15:20:25.522 20/05/2015 : System Debug : Comms Timeout on port COM1
    15:20:25.522 20/05/2015 : System Debug : Timeout reading EI-BISYNCH tag "COM1.ID01-2404.Operator.MAIN.m-A" (address mA)
    15:20:26.552 20/05/2015 : System Debug : Comms Timeout on port COM1
    15:20:26.552 20/05/2015 : System Debug : Timeout reading EI-BISYNCH tag "COM1.ID01-2404.Operator.SYSTEM.IM" (address IM)
    15:20:27.597 20/05/2015 : System Debug : Comms Timeout on port COM1
    15:20:27.597 20/05/2015 : System Debug : Timeout reading EI-BISYNCH tag "COM1.ID01-2404.Operator.SYSTEM.IM" (address IM)
    15:20:28.627 20/05/2015 : System Debug : Comms Timeout on port COM1
    15:20:28.627 20/05/2015 : System Debug : Timeout reading EI-BISYNCH tag "COM1.ID01-2404.Operator.MAIN.m-A" (address mA)
    15:20:29.656 20/05/2015 : System Debug : Comms Timeout on port COM1
    15:20:29.656 20/05/2015 : System Debug : Timeout reading EI-BISYNCH tag "COM1.ID01-2404.Operator.MAIN.m-A" (address mA)
    15:20:29.656 20/05/2015 : System Warning : Unsuccessfully tried 3 times to read EI-BISYNCH tag "COM1.ID01-2404.Operator.MAIN.m-A" (address mA)
    15:20:30.686 20/05/2015 : System Debug : Comms Timeout on port COM1
    15:20:31.715 20/05/2015 : System Debug : Comms Timeout on port COM1
    15:20:31.715 20/05/2015 : System Debug : Timeout reading EI-BISYNCH tag "COM1.ID01-2404.Operator.SYSTEM.IM" (address IM)
    15:20:31.715 20/05/2015 : System Warning : Unsuccessfully tried 3 times to read EI-BISYNCH tag "COM1.ID01-2404.Operator.SYSTEM.IM" (address IM)
    15:20:32.745 20/05/2015 : System Debug : Comms Timeout on port COM1
    15:20:32.745 20/05/2015 : System Debug : Timeout reading EI-BISYNCH tag "COM1.ID01-2404.Config.PV.dEcP" (address QD)
    15:20:33.775 20/05/2015 : System Debug : Comms Timeout on port COM1
    15:20:33.775 20/05/2015 : System Debug : Timeout reading EI-BISYNCH tag "COM1.ID01-2404.Operator.MAIN.VP_OP" (address VM)
    15:20:34.804 20/05/2015 : System Debug : Comms Timeout on port COM1
    15:20:34.804 20/05/2015 : System Debug : Timeout reading EI-BISYNCH tag "COM1.ID01-2404.Config.PV.dEcP" (address QD)
    15:20:35.834 20/05/2015 : System Debug : Comms Timeout on port COM1
    15:20:35.834 20/05/2015 : System Debug : Timeout reading EI-BISYNCH tag "COM1.ID01-2404.Operator.SYSTEM.IM" (address IM)
    15:20:36.863 20/05/2015 : System Debug : Comms Timeout on port COM1
    15:20:36.863 20/05/2015 : System Debug : Timeout reading EI-BISYNCH tag "COM1.ID01-2404.Operator.MAIN.VP_OP" (address VM)
    15:20:37.893 20/05/2015 : System Debug : Comms Timeout on port COM1
    15:20:37.893 20/05/2015 : System Debug : Timeout reading EI-BISYNCH tag "COM1.ID01-2404.Operator.MAIN.VP_OP" (address VM)
    15:20:37.893 20/05/2015 : System Warning : Unsuccessfully tried 3 times to read EI-BISYNCH tag "COM1.ID01-2404.Operator.MAIN.VP_OP" (address VM)
    15:20:38.923 20/05/2015 : System Debug : Comms Timeout on port COM1
    15:20:38.923 20/05/2015 : System Debug : Timeout reading EI-BISYNCH tag "COM1.ID01-2404.Operator.SYSTEM.IM" (address IM)
    15:20:39.952 20/05/2015 : System Debug : Comms Timeout on port COM1
    15:20:39.952 20/05/2015 : System Debug : Timeout reading EI-BISYNCH tag "COM1.ID01-2404.Operator.SYSTEM.IM" (address IM)
    15:20:39.952 20/05/2015 : System Warning : Unsuccessfully tried 3 times to read EI-BISYNCH tag "COM1.ID01-2404.Operator.SYSTEM.IM" (address IM)
    15:20:40.982 20/05/2015 : System Debug : Comms Timeout on port COM1
    15:20:40.982 20/05/2015 : System Debug : Timeout reading EI-BISYNCH tag "COM1.ID01-2404.Config.PV.dEcP" (address QD)
    15:20:40.982 20/05/2015 : System Warning : Unsuccessfully tried 3 times to read EI-BISYNCH tag "COM1.ID01-2404.Config.PV.dEcP" (address QD)
    15:20:42.027 20/05/2015 : System Debug : Comms Timeout on port COM1
    15:20:43.057 20/05/2015 : System Debug : Comms Timeout on port COM1
    15:20:54.117 20/05/2015 : System Debug : Comms Timeout on port COM1
    15:20:55.147 20/05/2015 : System Debug : Comms Timeout on port COM1
    15:21:06.207 20/05/2015 : System Debug : Comms Timeout on port COM1
    15:21:07.237 20/05/2015 : System Debug : Comms Timeout on port COM1
    15:21:18.297 20/05/2015 : System Debug : Comms Timeout on port COM1
    15:21:19.327 20/05/2015 : System Debug : Comms Timeout on port COM1
    15:21:22.941 20/05/2015 : System Debug : 4 Clients Connected (removing "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7")
    15:21:22.941 20/05/2015 : System Debug : OPC Client "" has 30 minutes time-limited OPC access
    15:21:22.941 20/05/2015 : System Debug : 5 Clients Connected
    15:21:22.956 20/05/2015 : System Debug : Client registered its name as "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7"
    15:21:22.956 20/05/2015 : System Debug : OPC Client "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7" has been granted unlimited OPC access
    15:21:22.956 20/05/2015 : System Debug : Client re-registered its name as "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7"
    15:21:22.956 20/05/2015 : System Debug : Remote Command Received: enablelisthiding
    15:21:22.956 20/05/2015 : System Debug : Remote Command Received: hideprivatelists
    15:21:23.003 20/05/2015 : System Debug : Remote Command Received: disablelisthiding
    15:21:23.003 20/05/2015 : System Debug : Remote Command Received: enablelisthiding
    15:21:24.984 20/05/2015 : System Debug : 4 Clients Connected (removing "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7")
    15:21:25.000 20/05/2015 : System Debug : 3 Clients Connected (removing "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7")
    15:21:25.016 20/05/2015 : System Debug : 2 Clients Connected (removing "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7")
    15:21:25.016 20/05/2015 : System Debug : OPC Client "" has 30 minutes time-limited OPC access
    15:21:25.016 20/05/2015 : System Debug : 3 Clients Connected
    15:21:25.016 20/05/2015 : System Debug : Client registered its name as "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7"
    15:21:25.016 20/05/2015 : System Debug : OPC Client "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7" has been granted unlimited OPC access
    15:21:25.016 20/05/2015 : System Debug : Remote Command Received: SCAN -stop
    15:21:25.016 20/05/2015 : System Debug : 2 Clients Connected (removing "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7")
    15:21:25.125 20/05/2015 : System Debug : OPC Client "" has 30 minutes time-limited OPC access
    15:21:25.125 20/05/2015 : System Debug : 3 Clients Connected
    15:21:25.125 20/05/2015 : System Debug : Client registered its name as "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7"
    15:21:25.125 20/05/2015 : System Debug : OPC Client "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7" has been granted unlimited OPC access
    15:21:25.125 20/05/2015 : System Debug : Remote Command Received: CLOSEALLPORTS
    15:21:25.140 20/05/2015 : Client Information : All Ports closed
    15:21:25.140 20/05/2015 : System Debug : 2 Clients Connected (removing "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7")
    15:21:25.172 20/05/2015 : System Debug : 1 Client Connected (removing "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7")
    15:21:25.187 20/05/2015 : System Debug : 0 Clients Connected (removing "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7")
    15:21:25.187 20/05/2015 : System Debug : Calling CoDisconnectObject in COPCServer::~OPCServer
    15:21:30.366 20/05/2015 : System Debug : Comms Timeout on port COM1
    15:21:31.396 20/05/2015 : System Debug : Comms Timeout on port COM1
    14:33:33.412 21/05/2015 : System Debug : OPC Client "" has 30 minutes time-limited OPC access
    14:33:33.412 21/05/2015 : System Debug : 1 Client Connected
    14:33:33.444 21/05/2015 : System Debug : Client registered its name as "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7"
    14:33:33.444 21/05/2015 : System Debug : OPC Client "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7" has been granted unlimited OPC access
    14:33:33.459 21/05/2015 : System Debug : Remote Command Received: enablelisthiding
    14:33:33.459 21/05/2015 : System Debug : OPC Client "" has 30 minutes time-limited OPC access
    14:33:33.459 21/05/2015 : System Debug : 2 Clients Connected
    14:33:33.459 21/05/2015 : System Debug : Client registered its name as "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7"
    14:33:33.459 21/05/2015 : System Debug : OPC Client "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7" has been granted unlimited OPC access
    14:33:33.459 21/05/2015 : System Debug : Remote Command Received: PURGEBADDEVICES
    14:33:34.567 21/05/2015 : System Debug : Comms Timeout on port COM1
    14:33:34.567 21/05/2015 : System Debug : 1 Client Connected (removing "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7")
    14:33:34.567 21/05/2015 : System Debug : OPC Client "" has 30 minutes time-limited OPC access
    14:33:34.567 21/05/2015 : System Debug : 2 Clients Connected
    14:33:34.567 21/05/2015 : System Debug : Client registered its name as "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7"
    14:33:34.567 21/05/2015 : System Debug : OPC Client "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7" has been granted unlimited OPC access
    14:33:49.668 21/05/2015 : System Debug : OPC Client "" has 30 minutes time-limited OPC access
    14:33:49.668 21/05/2015 : System Debug : 3 Clients Connected
    14:33:49.668 21/05/2015 : System Debug : Client registered its name as "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7"
    14:33:49.668 21/05/2015 : System Debug : OPC Client "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7" has been granted unlimited OPC access
    14:33:49.668 21/05/2015 : System Debug : Remote Command Received: SCAN -start once -from 255 -eurothermonly 1
    14:33:49.668 21/05/2015 : System Debug : One-Shot Synchroniser Network Scanning Thread started
    14:33:49.668 21/05/2015 : System Debug : One-Shot Network Scanning Thread started on port COM3
    14:33:49.668 21/05/2015 : System Debug : One-Shot Network Scanning Thread started on port COM1
    14:33:49.668 21/05/2015 : System Debug : 2 Clients Connected (removing "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7")
    14:33:49.777 21/05/2015 : System Debug : Port COM3 oneshot thread catching up
    14:33:49.777 21/05/2015 : System Debug : Port COM1 oneshot thread catching up
    14:33:50.675 21/05/2015 : System Debug : OPC Client "" has 30 minutes time-limited OPC access
    14:33:50.675 21/05/2015 : System Debug : 3 Clients Connected
    14:33:50.676 21/05/2015 : System Debug : Client registered its name as "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7"
    14:33:50.677 21/05/2015 : System Debug : OPC Client "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7" has been granted unlimited OPC access
    14:33:50.677 21/05/2015 : System Debug : Remote Command Received: ISSCANNINGONCE
    14:33:50.677 21/05/2015 : System Debug : 2 Clients Connected (removing "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7")
    14:33:50.700 21/05/2015 : System Debug : OPC Client "" has 30 minutes time-limited OPC access
    14:33:50.700 21/05/2015 : System Debug : 3 Clients Connected
    14:33:50.717 21/05/2015 : System Debug : Client registered its name as "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7"
    14:33:50.718 21/05/2015 : System Debug : OPC Client "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7" has been granted unlimited OPC access
    14:33:50.797 21/05/2015 : System Debug : Comms Timeout on port COM1
    14:33:50.797 21/05/2015 : System Debug : Scanning 255
    14:33:50.797 21/05/2015 : System Debug : Scanning 1
    14:33:50.837 21/05/2015 : System Debug : GetIDMRegistryInfo closest unsupported match found EurothermIDM.2400.EU0213 for supplied type 0x2440 version 0x0 - version difference was 0x5F5E0FF
    14:33:50.913 21/05/2015 : System Debug : GetIDMRegistryInfo exact match found EurothermIDM.2400.306 for supplied type 0x2440 version 0x306
    14:33:50.913 21/05/2015 : Client Information : Detected existing device 2404, version V306
    14:33:50.929 21/05/2015 : System Debug : Scanning 2
    14:33:51.036 21/05/2015 : System Debug : Remote Command Received: ISDEVICESUPPORTED -device COM1.ID01-2404
    14:33:51.036 21/05/2015 : System Debug : GetIDMRegistryInfo exact match found EurothermIDM.2400.306 for supplied type 0x2440 version 0x306
    14:33:51.039 21/05/2015 : System Debug : OPC Client "" has 30 minutes time-limited OPC access
    14:33:51.039 21/05/2015 : System Debug : 4 Clients Connected
    14:33:51.040 21/05/2015 : System Debug : Client registered its name as "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7"
    14:33:51.040 21/05/2015 : System Debug : OPC Client "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7" has been granted unlimited OPC access
    14:33:51.041 21/05/2015 : System Debug : Remote Command Received: SCAN -stop
    14:33:51.041 21/05/2015 : System Debug : One-Shot Synchroniser Network Scanning Thread terminating
    14:33:51.041 21/05/2015 : System Debug : One-Shot Network Scanning Thread terminating on port COM3
    14:33:51.041 21/05/2015 : System Debug : One-Shot Synchroniser Scanning Thread terminated
    14:33:51.042 21/05/2015 : System Debug : 3 Clients Connected (removing "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7")
    14:33:51.941 21/05/2015 : System Debug : Comms Timeout on port COM1
    14:33:51.941 21/05/2015 : System Debug : One-Shot Network Scanning Thread terminating on port COM1
    14:33:51.991 21/05/2015 : System Debug : OPC Client "" has 30 minutes time-limited OPC access
    14:33:51.991 21/05/2015 : System Debug : 4 Clients Connected
    14:33:51.992 21/05/2015 : System Debug : Client registered its name as "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7"
    14:33:51.992 21/05/2015 : System Debug : OPC Client "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7" has been granted unlimited OPC access
    14:33:51.993 21/05/2015 : System Debug : Client re-registered its name as "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7"
    14:33:51.995 21/05/2015 : System Debug : Remote Command Received: enablelisthiding
    14:33:51.995 21/05/2015 : System Debug : Remote Command Received: hideprivatelists
    14:33:52.062 21/05/2015 : System Debug : 3 Clients Connected (removing "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7")
    14:33:52.064 21/05/2015 : System Debug : OPC Client "" has 30 minutes time-limited OPC access
    14:33:52.064 21/05/2015 : System Debug : 4 Clients Connected
    14:33:52.065 21/05/2015 : System Debug : Client registered its name as "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7"
    14:33:52.065 21/05/2015 : System Debug : OPC Client "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7" has been granted unlimited OPC access
    14:33:52.066 21/05/2015 : System Debug : Client re-registered its name as "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7"
    14:33:52.068 21/05/2015 : System Debug : Remote Command Received: enablelisthiding
    14:33:52.068 21/05/2015 : System Debug : Remote Command Received: hideprivatelists
    14:33:53.983 21/05/2015 : System Debug : OPC Client "" has 30 minutes time-limited OPC access
    14:33:53.983 21/05/2015 : System Debug : 5 Clients Connected
    14:33:53.984 21/05/2015 : System Debug : Client registered its name as "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7"
    14:33:53.985 21/05/2015 : System Debug : OPC Client "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7" has been granted unlimited OPC access
    14:33:53.985 21/05/2015 : System Debug : Remote Command Received: ISSCANNINGONCE
    14:33:53.985 21/05/2015 : System Debug : 4 Clients Connected (removing "iTools - an OPC client by Eurotherm 1704EC7DCB43C725F45CA180BBAD1EC7")
    15:15:43.070 21/05/2015 : System Debug : Comms Timeout on port COM1
    15:15:43.070 21/05/2015 : System Debug : Timeout reading EI-BISYNCH tag "COM1.ID01-2404.Operator.SYSTEM.IM" (address IM)
    15:15:44.100 21/05/2015 : System Debug : Comms Timeout on port COM1
    15:15:44.100 21/05/2015 : System Debug : Timeout reading EI-BISYNCH tag "COM1.ID01-2404.Operator.SYSTEM.IM" (address IM)
    15:15:45.129 21/05/2015 : System Debug : Comms Timeout on port COM1
    15:15:45.129 21/05/2015 : System Debug : Timeout reading EI-BISYNCH tag "COM1.ID01-2404.Operator.SYSTEM.IM" (address IM)
    15:15:45.129 21/05/2015 : System Warning : Unsuccessfully tried 3 times to read EI-BISYNCH tag "COM1.ID01-2404.Operator.SYSTEM.IM" (address IM)
    15:15:45.145 21/05/2015 : System Debug : 3 Clients Connected (removing "iTools - an OPC client by Eurotherm 1704EC7D
  • (some HTML allowed)
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  • I will take a look ASAP - probably next week as I am currently travelling.

    Sorry about that.

    Adrian
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  • Hi Adrian, I lost track of this but we could still use an answer. Thanks!
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  • Hi Dave - sorry about the delay. I have not forgotten - been super busy with settling back into the office. Will look at it today. Thanks for keeping on reminding me - I had not forgotten - just needed to kick... :)

    Adrian
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  • I have just tried saving a clone file from a 2404 V356 (programmer version of the V3.06), which did complete successfully.

    I did notice that it appears that comms scanning might have been running when the save clone was requested. Scanning is a fairly disruptive process, causing significant comms timeouts. So best to disable the comms scanning first.

    There are also a number of comms timeouts being reported for reads of parameters from the 2404, which would indicate some sort of comms connection issue. Whether that is a result of the comms scanning, I cannot tell - certainly scanning could contribute to more read timeouts.

    I would really like to understand the failure mechanism, as either way, you should not be getting that error.

    Would it be possble to obtain a copy of the saved address space file (UIS) for the iTools OPC Server (EuroMBus). This is a text file which you could post here. Alternatively you could email me using my full name above (with dots between) followed by the usual schneider-electric.com.

    Thanks

    Adrian
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  • I'll see if we can get the UIS file and suggest stopping the search once the unit is found. Any chance Ei-Bisync could cause this issue? The customer has a half dozen or so of our units with 2404s installed. While you've been helping with this issue, we delivered an additional unit for use as a spare. We cloned the unit configured as Modbus forgetting we'd delivered the original units 10+ years ago configured Ei. We had him change the new unit to Ei and he can connect to it but with the same issue saving the clone file.
    He's going to try switching both iTools and the controller to Modbus to see if it makes a difference, he's also going to try with a different PC.
    Thanks for the help and stay tuned...
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  • Oh - cloning over EI-Bisync is not supported, as the device does not expose the necessary parameters to allow full configuration - a limitation of the EI-Bisync protocol.

    It was not clean in the log that it was using EI-Bisync and not MODBUS. Will improve the logging to make that clearer.

    If the devices are using EI-Bisync, then they will need to first switch them to MODBUS, change the iTools OPC Server (EuroMBus) port configuration to be MODBUS, then rescan, then clone.

    I suspect the original 2404s were replacements for 818 or 902 devices which were EI-Bisync only (with a little MODBUS).

    I would still be interested in the UIS (server address space) file to double check.

    Thanks,

    Adrian
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  • Once upon a time all we used was Ei-Bisync. We switched to Modbus but I never knew why (this was early in my employment and lost in the noise), now I think I know why we switched. I'll pass this along to the customer and see about the UIS file.

    Thanks!

    Dave
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    I'm

    e.g. indifferent, undecided, unconcerned happy, confident, thankful, excited kidding, amused, unsure, silly sad, anxious, confused, frustrated

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    How does this make you feel?
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    I'm

    e.g. indifferent, undecided, unconcerned happy, confident, thankful, excited kidding, amused, unsure, silly sad, anxious, confused, frustrated