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Eurotherm 6100A Channel error

Hi

We purchased Eurotherm 6100A Graphical Chart recorder for oven surveys.
After some initial training exercises, the channels are showing erraneous values.

How could the entire unit be restored to a factory default?

Is it okay to try input adjust by using TC simulation from a multifunction calibrator?

Each channel is showing around 6-8 degree Centigrade Variation.

Since this is completely new equipment for us we request you guide us in getting correct values for each channel(we have 18-channel unit)
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