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Eurotherm(EPower) not starting up

Dear Support team,

I am working from ABB Sweden as commissioning engineer of high voltage machines.
We have supplied synchronous motor with MCP to Saudi Arabia customer.
I have problem in Eurotherm Thyrister controller (EPower). Thyrister Controller is not starting up, after downloaded the latest program.
Its showing as below snapshot (Not started up),

I can’t solve this issue and start up this controller. Could you please give me the details of this issue?
That details of equipment:
EPOWER, 3ph, 160A / 160A / 600V
Sl. NO: PL15550000575-D
Part NO: 3BSM904552-2

Thank you & Best Regards,

Sathis kumar
ABB Rep.
PH: +91-9787670092
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