I’m frustrated

Nanodac FTP

I am trying to get the FTP function on my Nanodac to work. I have followed the instructions in the user manual Appendix C to get it going with FileZilla, but I am still having issues.

The Nanodac can connect, and FileZilla interface shows that. If I delete the directory, the Nanodac will recreate it every minute (which is what I have the archive rate set to), but there is never any file transferred to the directory. I have tried binary, CSV, and both. I do see the recording symbol active on the Nanodac when I am not in configuration mode, and I am showing the trends in the Review software, so it appears to be recording data properly.

I do have system alarms showing FTP server failure, and demand archiving also results in a failure error, but it appears to connect just fine. It just doesn't write anything. What am I missing?

Here are the messages from the FileZilla interface:
(000104)11/3/2016 13:35:02 PM - (not logged in) (192.168.1.253)> Connected on port 21, sending welcome message...
(000104)11/3/2016 13:35:02 PM - (not logged in) (192.168.1.253)> 220-FileZilla Server 0.9.59 beta
(000104)11/3/2016 13:35:02 PM - (not logged in) (192.168.1.253)> 220-written by Tim Kosse (tim.kosse@filezilla-project.org)
(000104)11/3/2016 13:35:02 PM - (not logged in) (192.168.1.253)> 220 Please visit https://filezilla-project.org/
(000104)11/3/2016 13:35:02 PM - (not logged in) (192.168.1.253)> USER micah
(000104)11/3/2016 13:35:02 PM - (not logged in) (192.168.1.253)> 331 Password required for micah
(000104)11/3/2016 13:35:02 PM - (not logged in) (192.168.1.253)> PASS ***
(000104)11/3/2016 13:35:02 PM - micah (192.168.1.253)> 230 Logged on
(000104)11/3/2016 13:35:02 PM - micah (192.168.1.253)> CWD .
(000104)11/3/2016 13:35:02 PM - micah (192.168.1.253)> 250 CWD successful. "/" is current directory.
(000104)11/3/2016 13:35:02 PM - micah (192.168.1.253)> TYPE I
(000104)11/3/2016 13:35:02 PM - micah (192.168.1.253)> 200 Type set to I
(000104)11/3/2016 13:35:02 PM - micah (192.168.1.253)> PORT 192,168,1,253,193,107
(000104)11/3/2016 13:35:02 PM - micah (192.168.1.253)> 200 Port command successful
(000104)11/3/2016 13:35:02 PM - micah (192.168.1.253)> MKD archive
(000104)11/3/2016 13:35:02 PM - micah (192.168.1.253)> 257 "/archive" created successfully
(000104)11/3/2016 13:35:02 PM - micah (192.168.1.253)> QUIT
(000104)11/3/2016 13:35:02 PM - micah (192.168.1.253)> 221 Goodbye
(000104)11/3/2016 13:35:02 PM - micah (192.168.1.253)> disconnected.
(000105)11/3/2016 13:36:02 PM - (not logged in) (192.168.1.253)> Connected on port 21, sending welcome message...
(000105)11/3/2016 13:36:02 PM - (not logged in) (192.168.1.253)> 220-FileZilla Server 0.9.59 beta
(000105)11/3/2016 13:36:02 PM - (not logged in) (192.168.1.253)> 220-written by Tim Kosse (tim.kosse@filezilla-project.org)
(000105)11/3/2016 13:36:02 PM - (not logged in) (192.168.1.253)> 220 Please visit https://filezilla-project.org/
(000105)11/3/2016 13:36:02 PM - (not logged in) (192.168.1.253)> USER micah
(000105)11/3/2016 13:36:02 PM - (not logged in) (192.168.1.253)> 331 Password required for micah
(000105)11/3/2016 13:36:02 PM - (not logged in) (192.168.1.253)> PASS ***
(000105)11/3/2016 13:36:02 PM - micah (192.168.1.253)> 230 Logged on
(000105)11/3/2016 13:36:02 PM - micah (192.168.1.253)> CWD .
(000105)11/3/2016 13:36:02 PM - micah (192.168.1.253)> 250 CWD successful. "/" is current directory.
(000105)11/3/2016 13:36:02 PM - micah (192.168.1.253)> TYPE I
(000105)11/3/2016 13:36:02 PM - micah (192.168.1.253)> 200 Type set to I
(000105)11/3/2016 13:36:02 PM - micah (192.168.1.253)> PORT 192,168,1,253,193,111
(000105)11/3/2016 13:36:02 PM - micah (192.168.1.253)> 200 Port command successful
(000105)11/3/2016 13:36:02 PM - micah (192.168.1.253)> MKD archive
(000105)11/3/2016 13:36:02 PM - micah (192.168.1.253)> 550 Directory already exists
(000105)11/3/2016 13:36:02 PM - micah (192.168.1.253)> QUIT
(000105)11/3/2016 13:36:02 PM - micah (192.168.1.253)> 221 Goodbye
(000105)11/3/2016 13:36:02 PM - micah (192.168.1.253)> disconnected.

update:
I am still having the FTP problem, but I tried to archive to USB and it works. I have another Nanodac demo unit from my supplier, and it too does the same thing through FTP. It creates a directory but transfers no files. Has anyone else gotten the FTP function to work correctly?
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