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new model 2204e controllers not activating OP2/cool functon

model 2204e controllers (used in oil heaters), I have configured 3 new and unused ones and all 3 don't activate the cool function on OP2...configured to "cool", using triac modules, configured to "SSr". Just discovered the controller motherboard S/N of the 3 that won't cool are #5000241-05, the controllers currently in service are #5000241-04. Could this be why the unused controllers won't activate OP2/cool? Note that parameters "CYC.C" and "ont.C" are available on the controllers in service but not on the new unused units (#5000241-05).

Jeff B.
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