Problem on 6100A recording

Hi All,
our customer has a problem with a 6100A.

When he tries to create a new user the error message in attachment appears. The error is "Recording failed - internal overflow. Slowing recording interval of fastest
group(s)" and it seems to be related to the audit trail and the recording speed.

The groups recording is set to 60 seconds for each group.

The manual refers that to solve the problem is necessary to reduce the recording time. The system is subjected to validation and it's not possible to change the recording time hence the customer asked us al alternative way to solve the problem and to take away the error symbol in the alarm banner.

Have you any suggestion about this?

Thanks a lot in advance.

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