Not downloading data from Basecamp

  • Question
  • Updated 4 years ago
I've been waiting over a half hour for bcToolkit to import 5 projects
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Sean Musick

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Posted 4 years ago

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Exonero, Official Rep

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Hi Sean

Thank you for signing up to bcToolkit. I can now see that your data has been successfully imported and your reports set up. Apologies there can sometimes be a delay on this as it relies on several factors such as: how many users have signed up, the status of the Basecamp API and the size of your data file.

Please let us know if you need any further help,

Thanks

Drew