Not downloading data from Basecamp

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  • Question
  • Updated 6 years ago
I've been waiting over a half hour for bcToolkit to import 5 projects
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Sean Musick

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Posted 6 years ago

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Exonero, Official Rep

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Hi Sean

Thank you for signing up to bcToolkit. I can now see that your data has been successfully imported and your reports set up. Apologies there can sometimes be a delay on this as it relies on several factors such as: how many users have signed up, the status of the Basecamp API and the size of your data file.

Please let us know if you need any further help,