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"bad data do not merge w/o assistance" What does this mean?

I have found there are several entries in the tree with the words "do not merge" in the name. Here is an example:



I do remember it used to be impossible to change the gender of a person in the tree, creating a huge headache for dealing with profiles or the wrong gender that had already been created. But now we can change the gender. But does it create "data corruption" that interferes with temple work when we merge changed genders? Is this really a problem?

I would think that since there are several non-LDS users in the tree, that these types of problems should have been resolved now, since non-LDS users aren't going to notice if their edits affect temple ordinance status. They are just going to fix what needs fixing and not worry about that stuff. And they should be able to, without random users complaining "don't mess with my temple ordinances!"

So my question is, is this still an issue or can I merge whoever needs to be merged with no worries?
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    You can do the merge and clean up the records. If you are concerned about ordinance availability or display and the ordinance data disappears after the merge, you can contact Support and they will fix the ordinances if they need fixing.

    If another person does the merge and doesn't know anything about ordinances that is fine too. If someone comes to the record later on and sees that the ordinances are not available for some reason, they are instructed to contact Support for assistance.
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  • That's what I figured, but I guess it is a lot easier for people to unmerge the troublesome profile and label it as "corrupted" than to contact Support with a problem.

    I have tried merging some of these, and then checking the ordinance status, and it is quite obvious the merging causes issues with the ordinance status. It suddenly says:

    "Not Available
    This person's ordinance status is not available. Please contact FamilySearch Support if you are a relative and need more information."

    That is a somewhat frustrating/confusing message to see. It is not obvious from the message how one is supposed to contact support. Perhaps if the phone number or a link was listed there, it would help.
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    • Tom, I have merged several profiles like this. Wrong gender, obvious duplicate, I change the gender, don't transfer anything over, merge. Everything looks fine after the merge except for the "Ordinances" tab. No matter what the ordinance status is before the merge, after the merge the ordinance status changes to orange with a message reading "Not Available
      This person's ordinance status is not available. Please contact FamilySearch Support if you are a relative and need more information."
      Undoing the merge removes the "Not available" message in the ordinances tab, this is why people are creating profiles with the "bad data" message.

      The issue I am bringing up is, is there a better message FamilySearch can put in the "Ordinances" tab that will prevent people from undoing merges that shouldn't need to be undone?
    • Yeah, that is not a good message, even though it is generic. There should be a better message and yeah, you're correct.

      In thinking (okay, sleeping) on this, I believe the system attempts to bring over the ordinances but detects that the gender has changed.

      That should trigger a better message, such as "The gender has changed; please contact support with the pertinent information regarding the person's name, FamilySearch ID, and any known details as to what happened."

      The message that Deena left was not something she should have put into the name field, but at least the change log revealed that she was responsible for the message, and not FamilySearch.

      I'll get back to this particular situation and because I am related (distantly), I will go ahead and open a case on this particular situation.

      The one thing that I do know is that the duplicates with the wrong gender came from the old newFamilySearch system.
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  • This is what I am talking about. Another example. Elijah Vester was a female named "Elizabeth J. Vester does not exist." It was obvious from the original contributor's notes that she was supposed to be male, but incorrectly listed on the census as a female at the age of five. I changed the gender and merged, then this error message appeared under the Ordinances tab, where previously it had said the ordinances were completed and had dates of completion, etc.

    Other users have seen this on other profiles, then unmerged to resolve the issue, creating unconnected people in the tree with the words "wrong gender," "corrupt profile," "bad data," or some variation of that in their name. If you search the tree you will see them.
    • This is common, but a opening a support case (use Feedback, then click on Problem) is the way to do it. I'll have to do that with the situation I'm working on, but that will take care of the situation. The first thing I have to do is to completely flesh out the records and merge the duplicates. Then I can contact support with regards to the message and have them either restore the correct (gender) dates or allow the work to be done for the correct gender (I suspect the correct gender dates will be restored).
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  • I guess I could do the merge, and send the user a message saying "Please contact FamilySearch Support rather than undoing the merge. Thank you." Or contact FamilySearch support myself to resolve it if they are in my tree.

    There are just so many people afraid to contact support! Or who don't know how to do it...
    • Which is why I provided the instructions in a comment on one of your earlier replies.

      In this case, I happen to have a relationship with the persons involved and so will take it through to conclusion.

      It may take me a couple of days to "flesh out" the records and validate all of the sources, but I'll get it done before I go back to closer family that I'm working on.
    • Tom - I tried to attach some sources to some of those family members (Fannie and some children) but will probably stop (I'm not related). Fannie's daughter Pearl may have been the one who married Mr. Morris but I gave up trying to figure if she is the one in 1930 Oklahoma City census with three year old son Herrald Morris.

      If you want to do additional research/work on that family, notice that the tree has Fannie's father Septimus Taylor married at same time to two different women. A user tree on Ancestry says the one with wife Nancy Brown was a different guy, such as Septimus Taylor Mar 1825-Dec 1852, first son of Rev. Richard C. Taylor & Susanah Leach. The log for deleted guy LWYR-G7T mentions lots of stuff which would seem to be more evidence of mis-combine back in nFS.
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  • Update on this. When I merged the husband's records, the temple ordinances showed up with only the sealing to spouse having the "problem." I checked my relationship to the husband and found that I am 8th cousin, once removed with him through my father. The wife, Florence, still shows the "problem" on her record. What I believe may be the case is that the original ordinances for the wrong gender were performed before or after those for the correct gender. Michael's ordinances were the opposite of Florence's.

    By the way, I chased down the film image of Michael's birth record and it states he was born in June while the gravestone says he was born in April. A definite case where the gravestone date is incorrect.

    I have run into some problems with respect to the husband and wife. The 1900 census shows that Florence had seven children, of whom four are living. In 1910, the enumeration shows five children of whom five are living. And, she is saying that she was widowed. She repeats the marital status in 1920. Either she was not totally truthful in Oklahoma, or she ended up divorcing her insane husband (a real possibility since he was committed to a state insane asylum.
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  • I have sent 5 cases that I've found to Support for this issue in the last month. Support has referred me to the following Article Viewer explaining how to change gender:

    https://www.familysearch.org/ask/sale...

    In essence:
    How do I correct the listed sex in Family Tree?
    ---Information
    Family Tree allows you to edit the sex information of a person unless a relationship implies a sex. For example, if the individual is shown as the mother of another person, you cannot change the sex to male.
    ---Before you start
    If the person is in a relationship that implies a sex, you must first remove the relationship. For more information on how to do this, see the related articles listed at the bottom of this page.
    ---Steps (website)
    *Navigate to the Person page of the individual for whom you want to correct the sex.
    *Click Details.
    *In the Vitals section, for the sex, click Edit.
    *Click the correct sex.
    *Enter a reason statement to explain why the information is correct. If the existing reasoning is applicable, leave the existing explanation, and add your own comments.
    *Click Save.

    If that URL works, it also has instructions for the mobile app and Family Tree Lite

    I haven't had a reason to use it since I got it. I'd like to know how well it works, so if anyone tries it, let me know.
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  • I want to update this by saying all the profiles I mentioned contacting support about concerning this have now been resolved. FamilySearch support was able to resolve them for me within a few weeks. Thank you for your help.
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