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I’m frustrated

A note for records that can only be access at FHC

I think you should write on the catalog records notes when the records are only available to access at a FHC, also you could explain why. I know that if I try to access at home a message will show up, but I volunteer at the FHL and there everything opens. I just would like to be able to instruct the patrons when they will need to go to FHC to access the records we saw before or if they can do at home. I think it would help many people :)
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  • Pricilla,

    Thank you for the feedback and I can absolutely see the need to inform a user that the records you are looking at in an FHC will only be visible to them at one of these facilities.

    Like most things in life, it turns out the licenses and rights around any given set of images is a little more complex than most people assume. Like a whole lot more complex. This makes it very difficult to just have a couple different icons where one is just for FHC, as some others have suggested.

    We are however exploring ways that we could call for these rights in the catalog and let a user know about them before they click to actually access the images.

    -Robert
    • I hope so Robert, I really hope so. I suspect that (at least as far as the UK is concerned), everything in an FS collection will be under the same rules, so it would be possible to pull up the rights in a sensible manner. There will be, I'm sure, collections where that isn't true, and if we have to have the current logic for those, fine, we'll still have improved the situation in a lot of cases. Good luck with it.
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  • The catalog needs some work -- there are several instances wherein a catalog entry is either misleading (calling delayed birth records, death records, for example) and for a cataloger to go through and mark what records can be viewed only at a FHC/affiliate or by members, would given them the opportunity to take care of some of the gross errors that have made their way into the index searches.
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