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A Plea: Pliease Find A Way To Let Us See Full Sources Again

I'm not reporting this as bug because this really appears to be an unfortunate programming decision. Whether this was required by a new feature or was otherwise felt to be a good idea, please find a way to reverse this change.

Until a couple of weeks ago we could access all the information in an historical record source anywhere any version of that source was referenced. Now that information has been severely curtailed whether on the Sources page, the editing popup, hints or even the View Source screen.

For example, if I look at this item in Sources:



I cannot seen any information about this birth record other than the parents' names. This view used to include all the information in the record under "Other Information in the record..."

If I go to the View Sources page, I still cannot see any of it:



All the other information has been removed except the mother's name.

If I click on the husband's name I can see that his record is likewise lacking the previous information:



Clicking on the daughter's name does show me her birth information, but now all trace of her parents is gone:



The only way I can think of to see all the information in this record at once is to use the scattered bits of information and go to the Search page to find what used to be the summary of the record but is now the only complete copy of the record:



This change is making it much more difficult to properly evaluate hints, check that sources are properly attached, and make sure that all information from a source has been included on the person's detail page. Please find a way to return the full display of records.
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  • I was sure it was a bug. I can not take desicions with that. I need to see all family to reduce false positives and they will increase if that is not corrected.
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  • I’m fairly appalled
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    And it's not just baptisms but marriages as well, before anyone asks...


    This is the display of one particular source from a source tab. No sign of her husband - it just says "Spouse's Name: Elizabeth Hickson" - which is her name, so she married herself it seems. (Not that I could swear that was correct and / or useful beforehand). Click on the URL for that source and we see

    Again, it's "Spouse's Name: Elizabeth Hickson" rather than her spouse's name.

    This change is a seriously bad change. We need to be able to reach the full details of the source without going to Search Historical Records to get it.

    I really hope it's a bug (in which case what happened to the testing?). If it isn't, I cannot fathom the logic.
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  • This has caused me serious problems with census records, too. The 1841 England & Wales census now shows records as it did previously - for individuals only, so other household members cannot be viewed.

    I image there with be a torrent of complaints if this general problem is not dealt with quickly - this is a major step back when it comes to examining other family members, in whatever the type of record.
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  • 1
    It might be a "Bug", but it could be a Design Flaw. It depends on how the User Interface criteria used by FS is set up internally

    A "Bug" is when the code that was written doesn't do what the Design (that was created by the developers) calls for. A bug can result from anything from a typo in the code to incorrect software level choices being made. Fixes to bugs to bring them in line with the design tend to be very fast.

    A "Design Flaw" is when the Design that was created by the Developers does not meet the "System Requirements". A Design flaw can result when Design for an area of the product doesn't coordinate with the designs in other areas of the product or inconsistent architectures are used. Fixing these is far more difficult because it involves changing large areas of code and user Interface structures, and sometimes rearranging large parts of the product's "insides".

    However, many things viewed as Design Flaws are actually due to Errors in the System Requirements that the designs were derived from.

    A "System Requirements Error" was due to them being either poorly analyzed and documented/researched, or (unfortunately in many, many cases) were completely skipped altogether, having been combined with the Design activities. Although many Senior designers don't believe it, over the years it has been proven in many projects and studies that the combining of Design and Requirements analysis activities creates a significant conflict of interest. It results in all kinds of issues and confusion as to what is really supposed to be done. As a result, many "Design Flaws" are actually "System Requirement Errors". Fixing these kinds of errors is typically far more costly than even fixing Design Flaws. A Requirements Error will result in key capabilities (regardless of how they are implemented) to be missing from the product, or even the need to replace large pieces of the product as it does NOT meet the needs of customers (internal & external) and corporate mandates.
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  • Use the Android phone app. In all seriousness this has retained the proper source display and shows the entire household for the 1841 census. Like the fact that the app has proper, useful default record search parameters this is just another example of lackadasical design and development by tbe main website team.
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    • I certainly hope desktop doesn't get left behind. Since I work in FSFT with multiple windows open for various sources, I have no desire to do my work on a tiny screen. PLEASE don't focus so much on that tiny screen that those of us who prefer to actually work on the big screens get left behind!
    • Oh I agree with you Christine. In my case I copy and paste from my laptop Windows system into FS FamilyTree (and no, I'm not about to swap that for a synching system). But I was pleasantly surprised that the "keyhole" view (as I'd expected it to be) on Android, actually worked much better - at first glance - than I'd expected. So an interim "Well done - mostly!" to the Android UI team.
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  • This reply was removed on 2019-04-15.
    see the change log
  • 1
    I thought this issue was only with the hints but see it is much more global than just the hints. This really needs to resolved so that the complete information in the source is displayed. Just an added piece of information to assist as we struggle with the issue.

    If you go to the source linker for any source so either from review attachments or from the blue attach button (it does not matter if you are linking correctly or not) from the source linker page in the upper left there is a link to the record. when you click record it appears to display complete information on the record. I have only tried with christening and marriage but will continue to look. At least you can see all the names on the record and the relationships. Maybe this will be of some help.
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  • Thanks for your examples. There is a bug that we are working to correct.
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