I’m frustrated

Another username and password???

When I regestered with this site I had to enter ANOTHER familysearch username and password. When is this site going to integrated with the rest of familysearch.org?
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  • When I sign in I use my familysearch.org user/password and it then re-directs me back here.

    When you registered, where did you click to register?
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    Cullen Brimhall (Help and Support Product Manager) June 03, 2010 22:05
    Craig,

    The first time you come here from FamilySearch you have to click "Sign in" (even if you were already signed in at FamilySearch). This creates the connection between your FamilySearch Account and this feedback system. Your username and password however are the same as your FamilySearch Account.

    In future visits to this feedback system, if you are already signed in when you come here, you should be signed in here. If not, when you sign in here it's your FamilySearch Account credentials that you should be using.

    If in the future you see the strange behavior you mentioned, try to capture your screen and add that here, or just try to explain exactly what you are seeing as best you can.
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