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Cannot add memory to album today

Cannot add memory to album today. When clicking the button from a memory to add to an album I see a list of my albums pop up with circles I can click in to select an album, and a place to type a new album name, but there are no buttons to save the selection. When I close the list the memory was not attached to any album. Tried in Firefox and Chrome, tried several times.
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  • Hi Michael, good to run into you again. Hope all is well with the family.

    This is working for me in both Chrome and FF when adding a story to a new album. What type of memory are you using?
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  • Great to see you working for FamilySearch. We use it a lot. Unfortunately, I do find things that do not work right for me about every week when I am using it a lot.

    What is your role there?

    A totally different issue is that I just tried to upload 97 JPGs and the uploads failed on both of 2 attempts. They still sit there for reprocessing in the future, but I do not know if it will go through or how long it takes. Beth Ann Wiseman has helped me with similar issues with failed uploads before so maybe I should write her about that issue.

    JPG

    You can see here exactly what view I get. It allows me to select an album, but there is no save button so my only choice is to hit the X and this does not put the photo in the album.
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  • Thanks, I have the same role as Beth Ann but we are over different areas. I just happened to see your post while I was on so I checked it out anyways. Looks like there is no scroll bar when you have a lot of albums. I'll submit a ticket for this.

    And yes, I would report the JPG upload failure to her for investigation. Thanks for being so proactive in helping us discover and resolve issues!
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  • This reply was removed on 2018-04-09.
    see the change log