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I’m worried

Consultant Planner needs a change

The Consultant Planner is a wonderful tool for Temple and Family History Consultants, but NOT for FamilySearch support missionaries and staff.

When we Add a patron while helping them, our full names are added as helpers for a year, and the patron is notified of this and sometimes alarmed. They can (and should) revoke our access after a couple of hours, if they can figure out how to do so. Or the support missionaries and staff members need to remember to remove their Helper status.

The Help Others Tool does not have these issues, so it is better suited for use by support missionaries and staff. We hear rumors that this tool is going to disappear. Please do not remove it until our issue with the Consultant Planner has been resolved.
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