Help get this topic noticed by sharing it on Twitter, Facebook, or email.

Consultant training

Consultant training- I would like to suggest the return of a training site/feature for Family Tree that would be made available for the hands-on practice-training of new ward and stake consultants and others. This previously was known as the simple sandbox in Family Tree which was previously available but is not now available. This would allow the consultants or others who are learning to use Family Tree to 1st train in a forum which does not affect the Family Tree itself, but has exercises available to practice. The training could include 'Finding and Merging Duplicates', 'Fixing Relationships and Merging records in Family Tree' etc, etc. As was stated for simple sandbox, "simple sandbox offers a safe place to practice, one or more times, fixing family relationships because you are not actually working in FT". As with simple sandbox, fictitious PID records were already in the sandbox, and names were already in the sandbox (Robert and Rachel Sandiman and Henry Sandiman). Training was then given to work with those PID names. The offering of beta.familysearch.org as a sandbox or teaching site does not meet to the same level the functionality for hands-on training which a 'simple sandbox' type site offers. The purpose for the beta site is to allow FamilySearch engineers to work on updates to the production website. Therefore its primary purpose is for the engineers, not for the training of consultants and other end users. I would suggest that such a training simple sandbox, with the hands-on teaching/training lessons it can be used for, would be a very helpful feature moving forward.
4 people like
this idea
+1
Reply
  • I agree with the desire for better training. But in the meantime you can use beta.familysearch.org
    It's data has recently been updated and any changes on beta don't affect the production tree.
    • This will get you to beta familysearch.org - beta.familysearch.org

      Best to use a different browser. If you are using Chrome all the time for your production familysearch.org - go to Firefox or Microsoft Edge to use beta.familysearch.org
    • Don

      It would appear from his original post that 'Glenn', both, knows how to get to (ie. Access); and, is well aware of and how to use, the "Beta" ("Test") Environment.

      As has been explained by some regular participants in this Forum, the "Sand Box" was a Tool from a time period long time ago.

      'Glenn' has simply requested the re-implementation of the "Sand Box" as a Training tool (with set-up scenarios), for (Church - Stake/Ward/Branch) "Temple and Family History Consultants" and others, to practice and learn from.

      The "Beta" ("Test") Environment is a 'Test' environment, mainly for acceptance testing; and, certainly NOT with any set-up scenarios, for Training or leaning purposes.

      Just some thoughts.

      Brett
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. sad, anxious, confused, frustrated indifferent, undecided, unconcerned kidding, amused, unsure, silly happy, confident, thankful, excited

  • I know this is not specifically answering what you're asking for, but if you are not aware of it, you may want to look at the Family History Guide, thefhguide.com . It has step by step training on using the features of FamilySearch.
    • Thank you to Jeniann and all others who have commented on this post that I originally made on January 16. It is much appreciated.
      Since that date I have been following the hundreds of ideas, suggestions and comments posted on other topics in Get Satisfaction. I note a theme that comes up repeatedly, and it is the need for assurances of training for 'newbies, novices, beginners' who begin or are not well versed in FamilySearch, and the problems and frustration which can result from mistakes made, not out of malice, but out of lack of understanding or experience.
      Those new people to Family Search also want effective hands-on training.
      I appreciate the present training available at the Family Search site, the Family History Guide site, and the use of the Beta site for Family Search. I simplify the understanding of teaching and training as: 1- Tell, 2- show, and 3- do/practice. The present training information is quite extensive as it relates to 1- Tell, and 2- show. However, it is number 3- do/practice which seems to be lacking. That is where the 'Simple Sandbox' (or whatever name you wish to give it) comes in (please see my original post). That is where the new people can practice and, if they are working with a trainer (temple and family history consultant- lead), get feedback. Yes, I appreciate that the trainer can work directly in Family Search with them. However, I am of the view that a training site works better for the learner, as well as the trainer.
      Again, I thank those who previously offered comments. This is my follow up.
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. sad, anxious, confused, frustrated kidding, amused, unsure, silly happy, confident, thankful, excited indifferent, undecided, unconcerned

  • Thank you to Jeniann and all others who have commented on this post that I originally made on January 16. It is much appreciated.
    Since that date I have been following the hundreds of ideas, suggestions and comments posted on other topics in Get Satisfaction. I note a theme that comes up repeatedly, and it is the need for assurances of training for 'newbies, novices, beginners' who begin or are not well versed in FamilySearch, and the problems and frustration which can result from mistakes made, not out of malice, but out of lack of understanding or experience.
    Those new people to Family Search also want effective hands-on training.
    I appreciate the present training available at the Family Search site, the Family History Guide site, and the use of the Beta site for Family Search. I simplify the understanding of teaching and training as: 1- Tell, 2- show, and 3- do/practice. The present training information is quite extensive as it relates to 1- Tell, and 2- show. However, it is number 3- do/practice which seems to be lacking. That is where the 'Simple Sandbox' (or whatever name you wish to give it) comes in (please see my original post). That is where the new people can practice and, if they are working with a trainer (temple and family history consultant- lead), get feedback. Yes, I appreciate that the trainer can work directly in Family Search with them. However, I am of the view that a training site works better for the learner, as well as the trainer.
    Again, I thank those who previously offered comments. This is my follow up.
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. sad, anxious, confused, frustrated kidding, amused, unsure, silly happy, confident, thankful, excited indifferent, undecided, unconcerned

  • Training local consultants is the responsibly of the unit of the church in which the new consultant lives.

    One of the things that many people overlook is the selection of options in the Help menu in the upper right corner above the user's name. Click on that and the bottom option is "Consultant Resources."

    Clicking on Consultant Resources open a page with three tabs: "Your Calling", "Consultant Planner", and "Resources"

    "Your Calling" contains three steps to follow, which when studied, can start a new (or even experienced) consultant on their way to helping / consulting with others.

    "Consultant Planner" opens up the planner where you can work with yourself to get a feel for how the planner works and should provide you with some ideas on how to get the most from it.

    "Resources" if full of material that is available for the consultant to use.

    As Joe mentioned, the beta site is almost always available for on-hands training for both the consultant and for those the consultant is helping. Occasionally, it will be down while the latest databases are transferred over the the beta system, but that is usually limited to once or twice a year.

    The material in this area has been carefully reviewed by those responsible for the calling. I found out long ago that when I deviate from the materials that have been prepared, I lose the advantage the spirit provides in understanding what is needed for each person. We have the gift of the Holy Ghost, if only we would use it.
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. sad, anxious, confused, frustrated indifferent, undecided, unconcerned kidding, amused, unsure, silly happy, confident, thankful, excited

  • Tom, I agree with everything you have written. It is much appreciated. My suggestion is that the 'Simple Sandbox' which is part of Family Search, but "which is currently not available", be made available as one of the resources for training. (Perhaps I should have not referred to it as a 'site').
    I note the following article from the FamilySearch wiki which refers. It does refer (in red print) to the use of the beta "while the simple sandbox is down".
    https://www.familysearch.org/wiki/en/...
    • I did an internet search of FamilySearch Sandbox and came up with articles about the FamilySearch Wiki Sandbox, which is not the same thing.

      The FamilySearch "Sandbox" evidently "went away" in or before August of last year. From everything I have read, including https://www.familysearch.org/wiki/en/... -- it appears the "Sandbox" is permanently gone.

      If that is not the case, we should have someone from FamilySearch respond to this thread and let our inquiring minds know what is going on.

      I could be wrong, but with the beta site and what can be done safely there, along with the training outline with links at https://www.familysearch.org/wiki/en/..., I'm not sure that the sandbox is going to help that much.

      In addition, there is The Family History Guide at http://thefhguide.com/ which can also help train people in using the site.
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. sad, anxious, confused, frustrated kidding, amused, unsure, silly happy, confident, thankful, excited indifferent, undecided, unconcerned

  • Glenn

    The real question is, is whether or not the "Simple Sandbox" is still operational; and, if so, up-to-date!?

    That "FamilySearch" 'Wiki' Article of "Finding and Merging Duplicates in FamilySearch (FS) Family Tree", that you referenced, has NOT been "Modified" since 6 October 2017 at 01:35, some 16 Months, a lot has happened with "Family Tree" during those 16 Months.

    I must admit, even though I never experienced the original "Sandbox", I thought that the original "Sandbox", as has been reference here in the Forum many times in the past, was long since 'Dead' and 'Buried' (please excuse the pun).

    Now, I see through that "FamilySearch" 'Wiki' Article, it looks like a version of the original "Sandbox" had been 'alive and well' for some time.

    I wish I would have known about that "Simple Sandbox".

    Now I understand the premise of your original post; and, it is not 'Dated', as I first thought.

    Lets hope that an "Official 'FamilySearch' Representative", with direct knowledge of the "Simple Sandbox", joins in on this post of yours, to give the current perspective as to whether or not the "Simple Sandbox" is still operational and up-to-date, with the changes to "Family Tree" in the last 16 Months; or, is currently being up-dated to become operational soon/in the near future.

    Wow!

    Some of the many things we are not aware of!

    So much of what would help us, is hidden.

    Great post.

    Brett
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. sad, anxious, confused, frustrated kidding, amused, unsure, silly happy, confident, thankful, excited indifferent, undecided, unconcerned

  • The FamilySearch Wiki is maintained, like Family Tree, by the users of FamilySearch. Anyone with an account can edit the FS Wiki. Obtaining permission will take a request, which is usually honored within a couple of business days.
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. sad, anxious, confused, frustrated kidding, amused, unsure, silly happy, confident, thankful, excited indifferent, undecided, unconcerned

  • You should use Beta. That's one purpose - let patrons play around with no consequences. Plus with beta its like playing in the real tree since it is loaded from FT periodically. I'm guessing putting up a sandbox would require standing up a bunch of servers, all the related services and all the related storage data. i.e. costs
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. sad, anxious, confused, frustrated kidding, amused, unsure, silly happy, confident, thankful, excited indifferent, undecided, unconcerned

  • Joe, If the recommendation is to use the beta site to get practice where does a "newbie" or an "oldie" get that recommendation? Case in point - I am currently trying to untangle 4 different couples all William Stocks married to a Hannah who were merged. Nowhere in that merge process were the people merging directed to the beta to practice first. No where during that process were they asked to give documentation about why they think they were the same person. No where in that merge process were they given a list of check off questions or even best genealogical practices. No where in that process were they asked to check birth places of the children with a flag saying "these children were born 40 miles apart. . .are you SURE they are the same person?" So while it is fine to say here to help inexperienced people practice on the beta most people are not sitting down with the few who see this forum. There has to be a better way to tell, show, and then let them practice how to do these important changes!
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. sad, anxious, confused, frustrated kidding, amused, unsure, silly happy, confident, thankful, excited indifferent, undecided, unconcerned

  • Correct me if I am wrong ...

    Although, I am NOT familiar with either,

    - The OLD "Sandbox" ("New.FamilySearch" days) appears to have been a 'standalone' Programme style "Training" Tool, for training 'Support' Personnel, set-up with/for 'reusable' scenarios.

    whereas,

    - The later "Simple Sandbox" ("Family Tree" onwards) appears to be part of the "Wiki" environment; but, again, with some sort of "Training" capabilities, also for training 'Support' Personnel; and, also set-up with/for 'reusable' scenarios.

    Either way, the OLD "Sandbox"; or, the "Simple Sandbox", set-up with/for their 'reusable' scenarios, are not the same as the "Beta" ( "Test" ) Environment, where it is NOT set-up with/for 'reusable' scenarios.

    And ...

    I think that is why 'Glenn' suggested the "Return" of, either, the OLD "Sandbox"; or, the "Simple Sandbox", which ever can be resurrected, in this post, in the first place.

    It is clear from his original post that he is aware of the "Beta" ( "Test" ) Environment; but, clearly, that does not 'fit the bill'; and, I agree.

    Just my thoughts.

    Brett
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. sad, anxious, confused, frustrated kidding, amused, unsure, silly happy, confident, thankful, excited indifferent, undecided, unconcerned

  • The subject of this topic was "Consultant Training" - does anything in the material for consultants have any reference to using beta FamilySearch?

    Is there any reference to using beta FamilySearch for NEW users to TRY it and learn there PRIOR to launching into the tree itself.

    Is the Family History Guide prominently displayed on this FamilySearch site?

    . . . .
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. sad, anxious, confused, frustrated kidding, amused, unsure, silly happy, confident, thankful, excited indifferent, undecided, unconcerned