I’m frustrated

Easier to find forums

If "Forums" is such an important part of the future familysearch.org website, why is it sooo darn hard to find? It would be nice if it had it's own link at the top of the beta home page or at least, it was made easier to find.
Thanks for all your hard work on this complicated and mind boggling project!!!!
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  • Thanks for your suggestion! Where would you like to see links to the forums specifically?
    • All the information about the goals for the updated Familysearch.org and the Research wiki websites, lists the forums as a great place for answers to research questions and for people interacting with each other. I teach classes on these websites and it is hard to convince people to use forums when it is so hard to find them. For people to really use forums, they need to easily be seen. As I look at the sites to give you some ideas, I can't even find the forums. I typed forums in the wiki search box and got the syllabus for a class taught by Michael Richey. I now see forums has its own website.
      On the beta.familysearch.org it might be good for forums to have its own link at the top of the page or be part of the drop down menu under Learn or Give Back. It could also be on the wiki homepage and have a link on the far right hand part of the screen or maybe under Community. As long as it is easily found, I would be happy wherever it is located.
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  • I’m hallucinated
    I searched hours for a forum or something to find / post a question about using familysearch.org...
    I looked and googled everywhere!
    Address http://forums.familysearch.org/ redirects to
    https://familysearch.org/learn/forums/ that gives a "403 Forbidden"
    I landed here convincing myself there are no forums by familysearch.org
    Are there?
    • The Forums (arranged by topic, including genealogical-research queries and replies, site technical issues, discussion of Wiki formats and procedures) were discontinued at the end of 2012. This was ostensibly due in part to lack of popularity, but they were quite well hidden and never had much of a chance. It has taken more than 5 years for the site owners to decide to stop hiding the Wiki, and maybe if the Forums had been allowed to continue they might have been next on the do-not-hide list. Who knows?
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  • I don't (or didn't) go to Community, so I don't have that exact problem. But when I come to this Forum section...it's very hard to find too. In fact, the only way I get back here is to go into my email, find a New Comment email notification, and click the link...then search around. I've never found any link to here, from the FS home page. I'm sure there is something, somewhere...but it is not simple to find/use.
    Personally, I think FS in general, is very, very hard to navigate.
    • I doubt there is any direct link to this message board on the FS site. Some persons reach this site with no warning by persistently following the 'feedback' link and at a certain point clicking that they have a 'suggestion' rather than a problem. They do not realize that the link sequence does not retain the subject data unless they put it in the post, or any information about where they started from with an issue.

      Like much else, hidden in a very obtuse manner.
    • I misunderstood what you were talking about Kevin. I understand you meant this place we are in right now. I would call this place Feedback or GetSatisfaction (the web provider who hosts it). FamilySearch Forums was an official name for a different service so I thought you meant that one. Nevermind. I agree it should be easier to find this feedback page. I just type it in most of the time. "https://getsatisfaction.com/familysearch"
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  • Michael said "They were replaced by Groups. Learn more at http://enduringlegacygenealogy.blogsp... "

    There was a "Groups" site put up for a while on a sort of simplified MySpace platform with irrelevancies such as popularity votes (do not belong on a genealogical-information or technical-information discussion board), photo albums (ditto), options to "join" groups on a narrow range of topics. The "group" *owners* could edit or delete others' posts. There was no geographic-location (such as country/state/county) or topical hierarchy and no way to do a subject search. Separate registration was required, but there was no statement on the pages as to site ownership, privacy policies, etc. It is long gone.

    The link given by Michael at his website is not functional. See attached.

    • Sorry Jade, I never used the "sort of simplified MySpace platform" that you say is no longer used by FamilySearch. FamilySearch Groups runs on the Yammer platform. It is actually really new and I have been using it several times this week. I am new at it though so I gave a bad link. I did not realize that the only way you can join is is someone adds you. FamilySearch made a form so that people can ask to be added. I updated my post with the correct link. My mistake. Or click here: https://lds.qualtrics.com/SE/?SID=SV_...
    • Michael, the "Groups" site I described was very short-lived, an experiment for feedback, announced to Forums viewers. It was not designed in such a way as to be able to fulfill the functions of the Forums.

      A "social network" would not be a replacement for the Forums (or what they could have been if given a chance, publicized and un-buried). There is also the FS Facebook site, which can not fulfill the Forums' function. Perhaps you or someone could share what the purpose/organization is of the Yammer-hosted site -- actually in practice, not dreamed-of goals. Then someone reading it might be inclined to ask for an invitation.
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  • Okay Jade, your request is a fair point. I did not explain the realities of this new FamilySearch Groups yammer site. I was simply making an announcement so that people who wanted to check it out could do so. I agree that it is better if we can understand what it is actually for. :)

    When I say it is like a replacement for Forums, I am not making an official statement. I am simply expressing the thoughts of some of the FamilySearch staff, that they are trying to see if this can help fill that void in some ways. I agree that it is significantly different than forums, and for some people will not fill the same need.

    I personally find the groups are best so far for insider interaction. In fact, that is what yammer has tried to provide, a social network designed for use internally by companies. Each company can have their own social network and they are not connected to any other yammer network. Partially, it depends on what the user wants and what they like. I find it is a decent place to have open conversations with other Family History Consultants and get success stories and advice about how to run a local family history program well, and what has worked for them. It seems great for this so far.

    Some of the FamilySearch staff and volunteers over yammer think it will expand to more than this, but only time will tell I guess.

    Caleb Love is the new Community Development Manager and is one of the people behind FamilySearch existing on yammer. He posted slides that explain yammer and what it can do, but you can't see them unless you get into Yammer. https://www.yammer.com/familysearchgr...

    I think if they want more involvement they should make a blog post or something, but they are not all on the same page and are not sure if they are ready to recruit people. It is just another optional place to talk, and like I said I think it is best for internal-like questions about how to run a successful effort to serve patrons and stuff like that.
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