Help get this topic noticed by sharing it on Twitter, Facebook, or email.
I’m annoyed

Make sign-in page a permanent address

How about making the sign-in page bookmark-able? I can't bookmark it because the address changes every time we click on it. Why?

It's annoying to go to your main page only to have to click on the sign-in and have to wait for that to build.
1 person likes
this idea
+1
Reply
  • Its because of the authentication system. Every time you sign in, the site authenticates you with a new ticket. Its for security reasons
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. happy, confident, thankful, excited kidding, amused, unsure, silly indifferent, undecided, unconcerned sad, anxious, confused, frustrated

  • Donna

    I'm just a User / Patron, like yourself.

    The "... address changes ..." for security and safety reasons, to protect your Privacy.

    There is a simple solution:

    Simply "Bookmark" = www.familysearch.org.

    And,

    When you select that "Bookmark", you are then taken to the "FamilySearch" sign on page; and, when you select "Sign In" on that page, if you have previously "Ticked", the "Box" ... 'Stay signed in for 2 weeks [ On a public or shared computer? Please don't use this option. ]' then you will be automatically be signed straight into 'Your' "FamilySearch" Account.

    But, as it states, if you using a public or shared computer, please do not use that option to 'Stay signed in for 2 weeks' - otherwise anyone using that public or shared computer will be able to sign into 'Your' "FamilySearch" Account.

    Yes, I know that it is not a simple, "One Click" process; but, it is still a very simple and quick, "Two Click" process. I know it takes an extra second or so; but, the extra time is negligible.

    Hope that helps.

    Just a thought.

    Brett
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. happy, confident, thankful, excited kidding, amused, unsure, silly indifferent, undecided, unconcerned sad, anxious, confused, frustrated

  • Hi Brett
    Thanks for your reply. Of course, I already have bookmarked familysearch. And, for security reasons, I don't stay signed in to anything that I'm not actively using. Seems like that is a great way to let websites track your internet life.

    Enjoy the rest of your day :-)
    Donna
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. happy, confident, thankful, excited kidding, amused, unsure, silly indifferent, undecided, unconcerned sad, anxious, confused, frustrated

  • But you DON'T stay signed in for two weeks. That ridiculous 20 minute sign-out is still there. It will re-sign you in automatically if you tick the box but you are NOT left signed in for 2 weeks.

    20 minute timeouts are fine for public computers but they overkill security theatre for private computers. It's not our fault that Familysearch didn't handle the issue of authentication/banning well and ended up with lots of Holocaust victim ordinances being performed by a zealot (ironic use of the word since the Zealots were an extremist Jewish sect).
    • view 2 more comments
    • No the auto-connect does not work without issues. If someone is working on a life sketch for more than 20 minutes, don't realise about the timeout and then go to post the life sketch by saving the page, oops down the drain goes all of their work. THAT is a big issue.

      You can say that people should work outside of FSFT on long pieces of text like that and I will agree with you. However reality is that lots of people either don't take that advice or simply don't know about the 20 minute limit. It is very, very bad site design for it to function like that.

      If you have your own computer and you are in a public place, then you sign out of FSFT and you don't tick the stay signed in for 2 weeks button, or you make sure that you lock your computer if you leave it.

      The 20 minute timeout is necessary for public computers. For private computers it is security theatre. I define security theatre as "security" which does not do any real securing but is simply there to be seen to be done. The 20 minute timeout produces irritating delays for me when it happens, and it also has the potential for people to lose work as I outlined above. The latter is the much more important issue. On a private computer the timeout doesn't protect my account, it merely puts an unnecessary obstacle in my way. All that a nefarious actor would have to do would be to simply click through a couple of screens and BAM they are effectively acting as if they were me. Real security would require re-typing your password before allowing you to continue editing.

      There's also the incorrect wording on the site as well which leads people to think that they really are signed in for 2 weeks, and in fact makes it more likely that issues like the life sketch one will occur. Oh by the way I just ran into that timeout issue when switching to FSFT to do a minor edit on a relative. I was just going to put the language that a married name was in (English) into the profile. I clicked edit, made the change, clicked save and poof went the change due to the stupid 20 minute timeout. Only a very minor loss, but still a loss of an edit.
    • David,

      See my suggestion in https://getsatisfaction.com/familysea...

      The only real problem with the twenty-minute timeout is that when a person is typing in a life sketch (or story), there is no activity sent to FamilySearch to keep the connection alive.

      That isn't a twenty-minute timeout problem, but one involving keep-alive code and that has been around for a very long time. It is a shortcoming that has been mentioned in other discussions about the loss of data when typing in a story, getting interrupted, and then coming back to it. FamilySearch needs to add keep-alive code to those areas where keyboard entries are crucial. It was once common on almost all sites. I'm surprised that FamilySearch hasn't corrected that issue.
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. happy, confident, thankful, excited kidding, amused, unsure, silly indifferent, undecided, unconcerned sad, anxious, confused, frustrated

  • Given the number of patrons who sign in to FamilySearch, I suspect the site uses a number of portals for signing in. The next open portal is what a patron sees if they have to provide their credentials. Otherwise, the site would bog down, just with people attempting to sign in.

    This is also likely a means to avoid any DoS attacks on the site, thus negating any massive flood in an attempt to bring down the site.
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. happy, confident, thankful, excited kidding, amused, unsure, silly indifferent, undecided, unconcerned sad, anxious, confused, frustrated