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No way to see reason for rejecting a dismissed hint on a person's profile record.

I just rejected two or three hints with regard to my great grandfather's record. These were new hints that have recently shown up for my ancestor.

After rejecting the hints, I opened the Research Helps screen for him (Henry H Huber L9C6-1GV) and looked at those Dismissed Helps. There is no display of the reason that I dismissed the two Hints that appeared on this display.

That is a major problem because I've had to correct this record before because these hints were previously and mistakenly attached to my ancestor's record.

We need to be able to always see why any research help was dismissed. This needs to be corrected.
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  • Originally, the reasons had been installed in different columns and on some cases extremely narrow columns. It appears that they've solve the problem by just removing the reasons completely.

    Sheesh!

    See my suggestion #1 in the following:
    https://getsatisfaction.com/familysea...

    How is it that when a problem is reported, fixes seem to simply make the problem worse?
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    Well, when I finally chased down where I could see the reason statement (by clicking on reference in the change log, the reason statement was till in a very narrow column.

    The following images are all related to Henry H Huber L9C6-1GV, my great-grandfather.

    This first image is what appears when I open up Dismissed Helps:


    Uh, okay, what was the reason I dismissed those hints again, or that duplicate?

    The change log has this:


    Okay, what was the record hint that I rejected???

    Finally, when I clicked on Reference, I got this:


    Shades of an unresolved issue. It seems the resolution was to remove the reason statement where it was displayed in a narrow band. But they left the user guessing when that wasn't the case. And yet, there is that narrow band again...

    Uh, what was I talking about?

    I"m sooooo confused!

    Like I wrote elsewhere, this whole thing is a big mess.
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  • @Tom Hunter, behaviour has changed - not for better.
    If you click "Reference"; now you go back to the first screenshot you presented. The second one screenshot (with narrow reason column) is no longer available.
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    Here's one:



    I documented the reason for dismissing those in great detail, but one of the last attempts to "fix" things in the research help area trashed the display of all reasons.

    From 6 months ago:

    https://getsatisfaction.com/familysea...

    From 3 months ago:

    https://getsatisfaction.com/familysea...

    As you can see, they USED to show the reasons (sort of). Also notice that the headings in the title bars have been removed as well.
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    All of this represents a major disaster with respect to research helps.

    Family Search!

    Please rework this entire "Research Helps" area so it is no longer the major dysfunctional area that it has become!


    No response from FamilySearch equals a "don't care" attitude!
    • There was a BIG FLURRY of activity and changes in that area over 6 months ago that left problems all over, and then it seems that they just walked away from the issues.

      This is why I always worry about bringing up small "fixes" that would be useful, simply because of things like this. They make the "improvement" but break several other things, and then just walk away because now something else has become more important.

      The "resource issues" that we hear about would likely be far less of a problem if many of these "simple" fixes could be done correctly in the first place. Fixing something shouldn't be creating BIGGER problems!

      I hate being sarcastic about this stuff, but its regularity is a bit depressing.
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    Good News! The reasons for dismissal for research helps are back and very nicely formatted:



    Here is how the person in Tom's original post here now looks:



    Six months seems like about average time for a good, permanent fix for a lot of the problems pointed out on this board.
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  • Started this morning with a spate of merging-and-attaching (ten baptisms, but unfortunately none of them Lajos like a fourth-cousin DNA match says), and the part that I appreciated the most is that names are now links, so it's easy to open things in another tab to check the details. Referring back to the wife's dismissed helps to figure something out, I noticed that my reason statements are now nicely visible, and it'll pull up a summary of the indexing on dismissed record hints, with quick access to the associated image, too -- very nice. (Consistent behavior between different parts of FS: who'd have thunk it!)

    Oh, and the reasons for dismissal no longer turn apostrophes into gibberish. I can stop trying to phrase things to avoid them.
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  • At last! I can figure out several sources that were dismissed on some folks where it looks like they should not have been!

    It also appears that at least some of the number totaling is working right now.

    Thank you FS for fixing that.

    Unfortunately, I have to now report a bug that existed many months ago and was fixed, has now been recreated along with this recent fix. Compare the following image with the image I took and posted about 10 days ago in this topic:



    As you can see, once again the Data Problems text is now being displayed in raw formate without its internal HTML markup being processed.

    There must be some sort of a "Conservation of Bugs" law in action here (i.e., all bugs removed must each be replaced with at least one new one).

    Don't get me wrong! I would much ratherr being able to see the Reasons for Dismissal than having the Data problem text fully formatted--that is if we can only have one or the other.
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