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I’m frustrated

Priemere member stinks

Why do I need to be a premiere member? I don't have the time to give to be one and you have sucessfully block me from images I need! This is not something that I feel is a good idea and think should be eliminated.
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  • The purpose of having registration or premier memberships, is to make images available which might otherwise have been restricted to only the record custodians sites, where fees could have been applied and also to make available collections more quickly because of these registration processes.

    The messaging about needed a Premier membership is a little ahead of its time...and still under development. When it is complete, you will be able to view most images and collections that were formerly available on Record Search and also additional collections that could not be shown there because of contractual restrictions.

    I would suggest though, that you click the Community link on this page and then choose Contact FamilySearch Support, and give us the specifics on the image you were looking for: name of collection, name of person and other specifics (or Record Detail information). If there are no legal restrictions on the image, we may be able to locate the image you are searching for and send it to you
    • I am already blocked from various 1850 images that I could previously see. I need to be able to browse vatroius censuses because the names were misspelled or incorrectly recorded and this is the only way I can find them. I recntly was able to locate individuals in a census by browsing through the county and twp. The name would never have been found if I had not been able to do this.
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  • If you are blocked from 1850 images, it probably has nothing to do with the premier account, but rather, that images are in the process of being moved from one set of servers to another. This process will take several weeks so keep checking...we have had other people report not being able to see images that soon became available.
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