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Temple Opportunity Messages are Screwed up both Mechanically and Conceptually

The new "Discoverys" section of the Messages feature just delivered a message to me:



Why am I getting this? I have know about the name for a long time. The research and data is NOT ready to take to the temple yet!!!

Furthermore, 2 of the 3 links go to exactly the same place. Why is this redundancy necessary?

Also, the link from the name of the person DOES NOT GO TO THAT PERSON'S RECORD. This is bizarre. Who would expect that? And even further, since it does NOT take you to the record, there is nothing at all in the message to take you to the record so that you can determine for YOURSELF that the message is moronic!

As usual, these campaign related issues attempt to FORCE you into doing something that SHOULD NOT be done yet, and they DO NOT give a clue that perhaps you should look at the person's record and determine for yourself what state it's in.

This is soooo irritating. How do I turn this garbage off now?
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  • Jeff

    I got one of those "Discovery" 'Messages' in the "Discover" Category of "User Messaging" in "FamilySearch" the other day.

    I just took a quick look, selecting the Name (only), got taken to that "Reserve temple ordinances for" page / screen; but, really did not take much notice; as, I already knew about the individual/person concerned; and, as the information about that individual/person is incomplete and some details are yet to be confirmed, I just did not go any further.

    'Yes', you are 100% correct, the inconsistency and direction with regard to the "Links" in those "Messages" are appalling, to say the least.

    All the "Links" go the SAME "Campaign" page / screen.

    The only difference between each is the "Suffix" of the URL:
    (1) _pname; or,
    (2) _rsvord; or,
    (3) _vreshp.

    Once, again, a "Campaign" that was not, both, "Proofed"; and/or, "Ready", for release/implementation.

    I agree, SO "Irritating" (just like me).

    Brett
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    I personally love this feature. Yesterday I received notice on my and my husband's account. I checked mine and it was a sealing to spouse - I double checked to make sure it was all correct, and other ordinances were completed, and since they were I added it to my temple list.

    I checked my husband's suggestion, and it was for complete ordinances for a person. When I double checked his record, it was a duplicate (which did show up in the records). By merging that duplicate I then was able to merge the duplicate spouse, and 6 duplicate children. The system caught 4 of the duplicate children, but 2 would have gone through, so by my spending 1/2 hour correcting the record I was able to be sure someone else did not duplicate the temple work.

    AND - remember that this might be the very thing that will get someone who doesn't work on family search often and who has never taken their own family name to the temple to become excited about using familytree and catching the spirit of Elijah.
    • So you are treating the messages as "Hints" that need to be verified BEFORE acting on them. Very smart move!

      But if they are only reliable enough to be used as hints, why are they effectively FORCING you to just go and do the work instead of wording the messages as they do (what about "We MAY have found a name for you to take to the temple"), and providing NO way to quickly get to the persons data so that it can be verified.

      Yes, it would be a great feature IF the information contained in the message was 100% true.

      But it ISN'T always. In fact it appears to rarely be 100%. I have a real problem with that, because when it's not 100%, the message is essentially a LIE!
    • Christine

      The problem/issue is NOT a matter of whether the "Campaign" Feature is not a great Tool for Members of the Church - it is!

      The problem/issue is that the new "Campaign" Feature that sends a "Message" to the "Discovery" Category of "User Messaging" of "FamilySearch" of a User/Patron is NOT working to the best of its capability.

      There should be a separate and distinct "Link" directly to the Campaign page / screen; and, should be "Worded" as such. This "Link" should be: "https://www.familysearch.org/campaign..." (where XXXX-XXX is the "FamilySearch Person Identifier" of the individual/person in question ).

      Currently, there are Three (x3) "Links" in the "Message"; and, intuitively, they do not go to where you would expect.

      (1) The "Link" from the "Name" you would expect would go to the "Person / Details" page / screen: https://www.familysearch.org/tree/per....

      And, this does not, it goes to the the Campaign page / screen ( https://www.familysearch.org/campaign... ) with one of three different "Suffixes" ( ie. _pname ).

      (2) The "Link" from the "Reserve Temple Ordinances" you wold expect would also go to the "Person / Details" page / screen: https://www.familysearch.org/tree/per....

      And, this does not, it goes to the the Campaign page / screen ( https://www.familysearch.org/campaign... ) with one of three different "Suffixes" (ie. _rsvord ).

      (3) The "Link" from the "View Relationship" you wold expect would go to the 'Pop-Up' for your "Relationship" to the individual/person.

      And, this does not, it goes to the the Campaign page / screen ( https://www.familysearch.org/campaign... ) with one of three different "Suffixes" (ie. _vreshp ).

      Again, the problem/issue is NOT a matter of whether the "Campaign" Feature is not a great Tool for Members of the Church - it is!

      Again, the problem/issue is that the new "Campaign" Feature that sends a "Message" to the "Discovery" Category of "User Messaging" of "FamilySearch" of a User/Patron is NOT working to the best of its capability.

      Hence, this post from 'Jeff'.

      In my humble opinion, the new "Campaign" Feature that sends a "Message" to the "Discovery" Category of "User Messaging" of "FamilySearch" should, at least, have "Links" that I have outlined above.

      Just my thoughts.

      Brett
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    I think Jeff has the right idea (and Christine has used them correctly) - treat them as HINTS!

    However, my experience in FSTree suggests you both may be in the minority. It is much easier to simply follow the "DIRECTIONS" and 'reserve.' Research, adding sources takes TIME and moves away from 'instant self-gratification' that accompanies the thrill of receiving 'likes' or 'going viral.'

    It would be far better if FamilySearch, when sending these "Hints", would add this, or similar, comment below.

    So I have now responded to the hint (through the 'feedback' message that comes after you click on 'reserve' - or somewhere with the 'hint' - I can't recall as I already sent it.) that I just received ) :

    "It would be FAR better if these 'discoveries' would be treated more like 'hints'. They are often duplicates and/or unsourced and in need of a great deal of research before they are truly records "Worthy of All Acceptation."
    I would STRONGLY urge adding a note to ALL of these 'hints' such as: 'Your relationship to this individual should be checked and verified before the temple work is done. If no sources are present research should be undertaken to ensure that these are Records Worthy of All Acceptation (D&C 142).
    https://getsatisfaction.com/familysea..."


    And, once again, I take time away from RESEARCH and sourcing - to offer generally unheeded suggestions. C'est La Vie

    And now I just discovered that this person was 'created' by ME and everything in the change record was by ME (none mos. ago)- and I left it there for someone to grab the green icon - which was done six mos. ago, except for SS (without even bothering to add the two census hints.) So much for "You've received a name for the Temple."

    From whom did I receive it? Wouldn't a better heading be "Here a relative that is waiting patiently for his work to be done" It's NOT a 'name', it's a person.
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  • A couple of thoughts and new issues.

    First, the hints (and that is really what they are) are not static like they were in the emailed campaigns.

    But they also ignore any issues that may exist with the person they are hinting -- and that includes existing hints, standardization issues, Research Helps.

    Temple Opportunities should never do that because that opens up things to doing duplicate temple work!

    Ordinances Ready at least is being improved to check for things like that, though it still is missing some elements (discussed in a different thread).

    In my test, i went ahead (after working on the record, which needed a lot of work) and reserved the person's ordinances for vicarious work. Then I went and clicked on the same name in the Discoveries and a new name appeared in the place of the one that I had reserved.

    This is also a problem. Once the "Discovered" name has been taken care of, then the link should display a message that the opportunity has been taken by (me) or another user. I should not see a different person -- ever.

    In other words, once delivered the message is stuck. Any links should not go to place that is holding a different person.

    If this is not resolved within a few day next week, I'll add this to my unresolved issues list.
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  • Well, here's yet another thing about these messages. See attached:



    You CANNOT WRITE ANY KIND OF "REPLY"!

    The page will not accept any text and you cannot send any reply to the message even though there is a section at the bottom of the message that was "Clearly" set up to "Write a reply" with.

    Is ANY of this stuff checked out by someone (other than the developer who created it) before it is slammed into the production database?
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    • Heh. Consider the directives used when you upload a GEDCOM file to Genealogies. That kind of thinking has been around forever, or so it seems.
    • Jeff & Tom

      First time for a while, personally, I do I do not see a problem/issue with the "Section" for "Write a reply" and "Send", at the base of the "Discoveries"; and, "FamilySearcgh; and, "Temple", Categories of Messages; as, they are basically "Greyed Out" (ie. nonoperational ).

      That "Section" is a standard piece of "User Messaging" of "FamilySearch". Why bother to put limited resources on changing something as less important, there are bigger more important problems/issues that need addressing/fixing.

      Although, I just had a thought, perhaps that "Section" in the the "Discoveries"; and, "FamilySearcgh; and, "Temple", Categories of Messages could have an additional "Title"/"Wording" ('Feedback') and used for direct "Feedback" to those Campaigns from individual Users/Patrons! You known: (just) "Stop" (these type of Messages for me); or, "Needs More Work"; or, a "Duplicate"; or, 'Thank You'; or, the like / whatever.

      Just my thoughts.

      Brett
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