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Trouble uploading jpg

I was able to upload one jpg file but the first one I tried will not upload and tells me there is a duplicate but comes up with an error note. It will not show on the documents however.
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  • This means you have already uploaded the .jpg (most likely as a photo).

    You can go to "My Photos" and find the photo, click on it to view it, then click on the "View photo in Beta Viewer" button.

    While viewing the photo with the Beta viewer, click "Options" in the lower right corner of the photo, and then select "Change to document." This will mark your photo as a document and it will now show up under Documents in photos, where you can use the rectangular tags on names in the document.

    Does that help?
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