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Will FamilySearch Moderator Emma Jean Brown Please Explain This?

Apparently a message I posted was removed. I have read it over several times now and I just cannot find anything that may have been considered inappropriate in it. Furthermore, the reason that FS removed it was given as "Yes I am sure". I am totally baffled here.

It is important to me that I follow the same forum rules that have been set out for everybody. But please show me where I have violated current policy, because I can't figure it out. Thanks!

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  • Jeff

    At first, I was wondering where your "Message" was posted:

    (1) this 'FamilySearch' ( "GetSatisfaction ) 'Feedback' Forum; or
    (2) one of the various 'FamilySearch' "Community" Forum ( "Groups" ); or,
    (3) a 'FamilySearch' "Blog"

    And, I initially suspected it was in one of the various 'FamilySearch' "Community" Forum ("Groups"); as, it states ".. Replies can be removed by community moderators if they contain inappropriate content or private information".

    Whereas, I did some digging.

    In this Forum, I selected "See the Change Log (8 recent)"

    https://getsatisfaction.com/familysea...

    I see that the same person who "Removed" your "Message" also "Removed" another "Message" by another participant, in the same post, the reason given in the removal of the other "Message" was "Removing about Temple Policies".

    When I checked the "Profile" of the person who removed your and the other participant's "Messages" from the same post, I see that the person is indeed Recorded as an 'FamilySearch' "Employee" from “FamilySearch Patron Services”; but, has NOT participated in this Forum for over 5 Years - which in itself seemed a little odd.

    I hope that you have "Dispute(d) this Change" that was made to your "Message".

    Your "Message" DID NOT "... contain inappropriate content or private information".

    The personal interpretation applied, by the "Moderator", who "Removed" your "Message", that your "Message" did, in fact, "contain inappropriate content or private information", is certainly questionable.

    And, I agree with you, in this day and age, where (non-explicit) reference is made to "Temple" Work; and, discussed in "FamilySearch" (ie. this Forum; the various 'FamilySearch' "Community" Forum ( "Groups" ); and, the 'FamilySearch' "Blogs"), personal interpretation applied by "Moderators" needs to consider the times. As it is (explicit) reference is already made to "Temple" Work, well beyond the bounds of "FamilySearch", 'to whit' the INTERNET in general.

    Brett
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    • Jeff

      It would appear from the "Change Log" that your "Message" (ie. "Rely") was actually "Removed" BEFORE the WHOLE post was "Removed".

      You know, at the time, I did not even look at the other "Message" that was "Removed".

      I did not realise that the "Moderator" had "Removed" the WHOLE post.

      But, regardless, I reiterate, the "Moderator" has NOT participated in this Forum for over 5 Years - which in itself seemed a little odd.

      We need a "Ruling" from a "Higher Level" of "FamilySearch", in this Forum; as to, if (ie. whether or not) the "Moderator" has overstepped the "Bounds" in, not only the "Removal" of your "Message" (ie. "Reply"); but, in the "Removal" of the WHOLE post!

      Brett
    • Her working as a moderator may just be a new assignment complete with a learning curve. That doesn't bother me. My issue is that if you are prompted to provide a "Reason" why you are doing something, what you enter there should be an actual reason (i.e., something that will spell out why the change was made so that others can understand).
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    I apologise for this flippant reply, Jeff, to what is a serious question ....

    But if you want a bit of light relief, at least the reason for the change didn't say "GEDCOM"

    :-)
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  • For those who might be wondering where this getsatisfaction change log is, here is how you get to it.

    If you are on this list of topics:



    you have to click on the Community link to come to the actual front page of this forum:



    where the See The Change Log link resides:

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  • I was in I think the Gila Valley Temple, Safford, AZ and I heard a Sealer say this. It is not for us to tell deceased person who they can and can't be sealed to as long as they were married in their earth life. If a woman was married to several men one at a time and the other marriages ended in the husband's death then it will be up to the woman as to which husband she wants to spend eternity with. We living doing the sealing ordinances can not possibly decide for her. Yet we need to give her those opportunities.
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    As non-LDS, reading the censored post was kind of like picking up a genealogy pamphlet and getting a religious tract instead. Perhaps the problem was that, in this moderator's opinion, the post (or the originating thread) crossed some invisible and nebulous boundary into "too Mormon" territory?

    (Both GetSatisfaction and the FS Community forum need some sort of LDS-specific separate space where all of the posts that are meaningless to me can go.)
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  • I remind my member patrons that we don't make judgements, we just do the work.
    • Christina

      FYI

      Regardless, if anyone who participates in this Forum is a Member of the Church or not ...

      The "Moderator" made a "Judgement" call with regard to, both, the "Removal" of the "Message" (ie. "Reply") by 'Jeff', in the first instance; and, subsequent "Removal" of the WHOLE post.

      We are concerned with the "Judgement" of the "Moderator"; especially, as that person has NOT participated in this Forum for over 5 Years - which in itself seemed a little odd.

      A lot has transpired over those 5 Years.

      To some degree, the level of "things" that were not discussed in this "Public" Forum has softened/changed over those 5 years - much more has been revealed in the public domain; and, in fact, been released by the Church itself.

      We do not go into actual specifics; but, the boundaries have certainly widened.

      Personally, I feel that we should have always had a "Member Only" Forum (like this Forum) to discuss matters that only relate/interest Members of the Church; but, that never really eventuated until now, when we have the the various 'FamilySearch' "Community" Forum ( "Groups" ) which can be an "Invite" only (ie. "Private") affairs.

      Brett
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  • The post was removed because it was discussing Temple sealing policies. Getsatisfaction is not the place to discuss sealing policies. If you have a question about POLICIES contact the Temple or your Bishop. The "yes I am sure" what just a post picked up from the forum management system. Emma and I were asked to remove it based on the content of policy discussing it contained.
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  • Users of this forum should also review the "Terms of Use" linked in the footer of the GetSat pages:
    https://www.familysearch.org/terms , in particular the code of conduct.
    • Joe,

      I'm still a bit confused. Was my posting that was removed "deemed harmful or offensive to other users" (per the code of conduct) by FS? My only intentions were to help others in the understanding that we don't apply limitations on who to do ordinance work for outside of those identified in the "Submitting Names for LDS Temple Ordinances" section in the FamilySearch Terms of Use.

      If I have been "harmful or offensive to other users" then I certainly need to know about it. But in this case I'm just becoming more confused.
    • Don't know.
      It's a probably fuzzy line between too much info and formal communications for certain topics. If it were me I would read Phil's response and Terms to guide what I say in a public forum. 
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    Phil,

    Thank you for explaining that. If the "Yes I am sure" was "just a post picked up from the forum management system" then why was it specifically quoted as being the "reason for the change" as shown in the last two lines of the email that I received (and shown in my original post)? That was incredibly misleading!

    Since I didn't go into any of the specific nature of the ordinances, I did not think I was encroaching on "inappropriate content". Would you please direct me to the Knowledge Article or other directions online that will clarify these policies on forum content to me so that I can review them?

    Again, thank you for replying to my question.
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  • Jeff
    Really not something you did wrong, this was more the case the whole post was about Temple policies and we were asked to remove the whole thread. We (Emma and I) apologize if the "yes I am sure" came through as that was more the case of answering a check box. We didn't know that would get posted as you might expect.

    Thanks Joe for posting the "terms of use"
    • This comment was removed on 2019-03-30.
      see the change log
    • Interesting.

      I was about to throw in the towel because so many members are sure their interpretation of the policies statements are correct.

      You are correct in that Get Satisfaction is not a place for discussion Church policies and practices. These need to be taken up with the appropriate Church leaders and not in an open forum like this one.

      Thank you so much for getting this thing removed.
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    Thanks Phil. Good to know. In fact I suspected that it might have been as you've said, but the message I got didn't say anything like that. You might want to see about getting that "Check box" looked at.

    Also, although I understand (and can agree with) the reasons it was done, please note that the current "FamilySearch Terms of Use" doesn't appear to mention ANYTHING about this subject. So if the intent really is for members on the forum to minimize discussions on certain subjects that don't distinctly fall under the "deemed harmful or offensive to other users" category in the Code of Conduct, then it needs to be documented somewhere, because I've never seen anything here yet that touches on it.

    We are talking about UNDOCUMENTED rules here that if violated, will result in your posts being removed.

    It's good to occasionally remind people about the FamilySearch Terms of Use, but as it is currently worded, it appears to have no bearing at all on what is being discussed here.
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