[profile]failed to load profile because:503 -- undefined

  • Question
  • Updated 6 years ago
Can't get into feedly for the past hour get this message

[profile]failed to load profile because:503 -- undefined
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Posted 6 years ago

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edwk, Official Rep

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Was not able to reproduce. But forwarded to the engineering so that they can take a look at the server logs and see what the cause of the problem might have been. Expect to get an answer in the next 12 hours.
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I decided to uninstall the extension and reinstall it. When I did that it downloaded the latest update and now it's working. It must have been due to the update not correctly installing before...Thanks for the quick reply!!
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edwk, Official Rep

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Thanks for the update. We will keep an eye open in case we hear someone else complain about the same problems.
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I've been getting this error again. For the past few days around 4pm pst till about 6pm pst I'm unable to get into feedly and this error is displayed.
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edwk, Official Rep

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Update: We are aware of this problem. It is caused by a database connection lead. The engineering team is tracking it down. So there might be a few more hick ups in the next 6-24 hours. We will update this thread when the issue is resolved. Sorry for the inconvenience.
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edwk, Official Rep

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Fixed.
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Yes it is..Thank You!