Problem on FF 3.5 using feedly 1.2b

  • Problem
  • Updated 6 years ago
  • In Progress
Feedly works after initial install/restart, but on the next restart, the feedly toolbar button disapears, and all feedly pages appear blank. The addons screen then shows that feedly is not compatible with ff3.5. Then I uninstalled it, reinstalled the latest version, and it worked again until I close and reopen ff again. I have done this process 4 times now.
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Eric

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  • frustrated

Posted 6 years ago

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edwk, Official Rep

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Hmm. Sorry about that. Which version of firefox 3.5? I will try to see if I can reproduce this problem.
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lefty.8590

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I experienced it using FF 3.5.9.
Anyone solve this yet?
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lefty.8590

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I experienced it using FF 3.5.9.
Anyone solve this yet?
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lefty.8590

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I experienced it using FF 3.5.9.
Anyone solve this yet?
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ravenphntm

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@lefty.8590 the problem is actually in FF's session handling. it's solvable by following these steps: http://getsatisfaction.com/feedly/top...
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ravenphntm

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@lefty.8590 the problem is actually in FF's session handling. it's solvable by following these steps: http://getsatisfaction.com/feedly/top...
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Eric

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Firefox/3.5 (.NET CLR 3.5.30729). its the newest version through beta auto update.
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edwk, Official Rep

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Ok. Will take a look at this later this afternoon and will keep you posted.
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Eric

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Thanks so much. I love the feedly UI and hope that I can use it again soon
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edwk, Official Rep

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Eric. As a work around, can you please try to install it from http://update.feedly.com/release/feed... This will help us understand if the issue is on the build side or on the mozilla add-ons side.
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Rob james

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I am having the exact same issue - I will install the same version of feedly if it helps try to resolve it
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Eric

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That seems to have fixed the problem! Thanks Ed!
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Rob james

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Seems to have resolved it for me too (at this stage). I installed and restarted a few times, but feedly stays there.

Thanks edwk!
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Mossop

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If anyone is still seeing this problem then it would be really useful to know what other extensions and anti-virus tools you have installed, also if there is a file called extensions.log and what its contents are in your Firefox profile folder (see http://support.mozilla.com/en-US/kb/P... for instructions to find it).

This is most likely a problem in Firefox rather than Feedly so filing a bug with Firefox wouldn't go amiss either (http://bugzilla.mozilla.org/)
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edwk, Official Rep

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Update: We received additional information from the Mozilla team. The problem is not actually on the firefox side. Instead, it seems that the feedly patch mechanism is not compatible with the mechanism Mozilla uses for verifying compatibility.

The short term work around is to use http://update.feedly.com/release/feed... until we better understand Mozilla's policy constraints regarding patching and we adapt feedly.

Thanks to the Mozilla add-ons team for helping use troubleshooting this issue.

-Edwin
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edwk, Official Rep

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Update: We have been working on a fix regarding this problem and will be pushing out a new version of the feedly add-on tomorrow. We will update this thread when we do so.
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Stephen

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I have the same problem with 2a and Firefox 3.5 on an Intel Mac. I am now in some sort of loop where I am unable to uninstall Feedly 2a to try the alternate sites.
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edwk, Official Rep

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No need to un-install. Just point your browser to http://update.feedly.com/release/feed...
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Stephen

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Sorry. I tried this several times with the same result.
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Stephen

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I have tried the updated version of Feedly with no help. I upgraded to FF 3.5.3 with no help. I still get the Feedly not compatible with FF. Any other suggestions ?
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Marco Illescas Echenique

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I have Firefox 3.5.5 but on Sow Leopard iMac Intel.
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terryfrum

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I am using FF 3.5.6 and it just doesn't work from any of the links. I sure do miss feedly but am way tired of trying over and over.
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MaggieB

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I am trying to install the newest feedly on the new FF 3.5.7 and while it goes through the motions, when it restarts the FF its not there... no icon & no add-on. Is it not compatible with Windows 7? This is very perplexing! I wanted to add it to my new ning network but I simply cannot get it to work.
Any ideas?
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terryfrum

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I just totally gave up on Feedly. Way to much time checking and rechecking. I like it, but I don't want to be married to it.
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edwk, Official Rep

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Sorry it did not work out for you. Please let us know if you have suggestions on how to improve the experience.
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MaggieB

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I actually like it, but I had to set it up through Chrome, which I find I like, b/c it simply would not work through Firefox... so it all ended up fine!
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ravenphntm

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I've got the same issue. Trying to access http://www.feedly.com/home always redirects to http://www.feedly.com/#required, where it asks me to update the feedly plugin. Which I've done 3 times already this morning, restarted FF3.5.7 and still no luck.

It started when I installed FireFTP plugin and restarted firefox. I tried to disable FireFTP, restarted FF, still no feedly home. Uninstalled FireFTP, restarted FF and still nothing.
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MaggieB

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I immediately FIXED the problem by switching to Google Chrome... up and running in less than 5 minutes! Feedly working great!
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ravenphntm

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I can't change browsers just to make one plugin work,so I'm dropping feedly and keeping firefox.
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ravenphntm

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Well, I gave feedly one last shot, and oddly enough it's working now. It looks like it had something to do with ff being set to clear cookies on exit. So a restart would clear the exception cookies from: feedly.com, friendfeed.com, google.com, tumblr.com, twitter.com