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Redeemed Moneyball, now says don't have rights, doesn't show up at Sony either

I redeemed my Moneyball code right after my Extremely Loud code. The extremely loud one worked. Then went to "redeem", picked Moneyball from the list, entered the code and it was accepted. It said "Moneyball (2011) was added to your collection". But when I hit "Watch Now" it says I don't have rights to it.

It also doesn't show up under the http://ultraviolet.sonypictures.com account I have. I tried to redeem it again at the sonypictures site, but it says the code is not valid. I am sure it is because it was redeemed at Flixster, but it seems neither site is willing to add this movie to my account.

How can I get this resolved? Thanks.

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