Can't Log onto Facebook

  • Question
  • Updated 1 year ago
  • Answered
Why can't I log onto Facebook but can see all other sites? Do you know if there are any problems with FB at the moment?
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  • frustrated

Posted 7 years ago

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Sophie

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Libs,

Are you still experiencing this issue? If so, what exactly are you seeing or not seeing? Are you able to see the site http://www.facebook.com? Are you getting an error when you log in?

Thanks,
Sophie
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Nicole Becker

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When I go to the facebook log in page, and put my email and password, it directs me to a blank page, and then directs me back to the log in page...what is going on????????
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AprylCMoore

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I am now having the same issue as you. Did you ever find a fix for it?? Thanks!
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AprylCMoore

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Oops, my last comment was for Nicole.
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William Petrus

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the page open but blan
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Gail Ebisuya

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I can't log onto fFacebook. I think it linked my phone number with a different email address.
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I am having this problem , I get an error when I log in and they tell me to wait , but nothing happens , I have had this problem for 2 days . other sites I can log into , but when it comes to Facebook , nothing happens
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Sophie

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lnez,

Was the error displayed on the Facebook login page? If so, we have no control over it.

If you don't mind, could you please provide us with a screenshot so that we could have a better idea of the problem?

Thanks!
Sophie
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techv42

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stupid computer
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Helen

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I m having a similar problem. I keep getting this messages (since Thursday about noon): Account Temporarily Unavailable. Your account is currently unavailable due to a site issue. We expect this to be resolved shortly. Please try again in a few minutes.
Help!
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andrea

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When I try to log into Facebook, I get the login page, I can put in my username and password hit enter and the page just goes blank saying it's waiting and the time glass just keeps going and going, Tried refreshing, tried all different site logins, facebooklogin, welcome to facebook etc but nothing, this has been going for 3 days now. On the odd occassion it might let me in for about 10 minutes then it freezes, thats maybe once a day.
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Sophie

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@andrea,

Have you tried to clear all your Facebook cookies, restart the browser (or even the computer), and log back in?

How about disabling any extension you might have?

Does this issue also happen when using browsers other than Flock?

Sophie
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techv42

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i try to log into facebook, and it says "can not display page" i wass just on a few soconds ago, i logged of to do something and now i cant get back in
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ga_daisy14

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@techv42,

I have been having the same problem for the last 2 days. I get the facebook page...enter my email and password...then it goes to "internet explorer can not display webpage". This is happening on both of my laptops in the house. I can get on other sites...however, I am not able to access my hotmail or yahoo email accounts or a few other sites that require a password. However, I took my laptop to work yesterday and I was able to access all of these sites from the wireless connections there.

Does anyone have any ideas what it could be and why it's only here at my house. Even my IT deptarment guys at work are stumped on this one. WTH is going on? PLEASE HELP!
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andrea

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I have logged off and on hundreds of times, turned laptop off and on, I have defragged. I went in and restored Internet Explorer to how it was when originally installed on the laptop, clearing all cookies, history and temporary internet files. I can get onto ANY website without any issues just not Facebook but if I got to another PC...Facebook logs in for me straight away???? So it cant be the Facebook website, it has to be my laptop??? What do you mean by "disabling extensions"??
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Sophie

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@andrea,

To disable your extensions in Flock, please go to the menu, select Tools|Add-ons, then disable all extensions listed in the "Extensions" tab.

Since this issue occurs in Internet Explorer as well, this is likely not a Flock bug. Please, check your firewall settings, to make sure that it's not blocking facebook.com

Thanks,
Sophie
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kellie marks

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hi i cant log into my facebook have tried everything it just keeps coming up with the log in page i have even tried resetting my password and it wont let me do that either do you know whats wrong??
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Sophie

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@kellie marks,

Have you tried to clear your Facebook cookies and restart your browser (or even computer)?
Also, please disable any extensions you might have.
Thanks,
Sophie
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nystyles007

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i have tried it allll delete cookies, data, history, and passwords but it keeps telling me its the wrong password... and that my account is undermaintnance.. its wierd because is someone leaves me a messager or someone post on my page i still get the text and when i go onto my computer i hit refresh on the home page it still shows my page open but it wont let me post anything or anything it jus gose back to under maintnance.. grr.. idk wha to do is anyone having this prob? alos on my mytouch 4g its still linked and it shows i have a chat im but once i click to chat back it jus stays loading on the chat window very weird.. i tryied like 3 times to reset password and i used all 4 of my emails and i never get the recovery password email.. on none of my emails or my phone if anyone can help or give me some type of info on this please help my email is nystyles007@gmail.com.. thanx
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ron scaggs

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I have had the EXACT same problem. I can go anywhere but facebook. When I log in on my girlfriend's computer I go straight in. But on my computer, it just tells me that I have to login each time that I login. My girlfriend and I are both on apples running Safari. thanks, ron
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Sophie

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@ron scaggs,

Have you also cleared your Facebook cookies and restarted your browser (or even computer)? When you login to Facebook using your computer, does it display any sort of error message - if so, what does it say, or could you please provide us with a screenshot?

Last, does the same issue occur on a browser other than Flock (for example, Safari, Opera, ect) but on the same computer?

Thanks,
Sophie
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hawk23

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yep--same thing with me. I'm so frustrated, i barely log on anymore. i usually get a message when i try to log onto FB that says 'site maintenance is preventing you from logging on. try again later'. once in awhile, maybe, but days on end, trys on end, for hours and hours? OR i just get an hour glass and simply can't log on. then, it freezes up my computer and i have to close out of my internet connection. not a big deal with one tab open, but i sometimes have several tabs open and lose them all. i do not have this problem with any other site. ever. just facebook.
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Sophie

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@hawk23,

If you're seeing a "site maintenance is preventing you from logging on. try again later" message on Facebook's login page, I'm afraid this is not a Flock issue. I believe you're experiencing the issue described in some of Facebook's GetSatisfaction posts:
- http://getsatisfaction.com/facebook/t...
- http://getsatisfaction.com/facebook/t...

Also, please check http://www.facebook.com/facebook?v=fe...
Their post on Tuesday stated: " Facebook: We are experiencing a technical issue with one of our databases that is resulting in an extended period of maintenance for some of you. We are working on a fix and hope to have this resolved in the next 24 hours. You can stay updated at http://www.facebook.com/help ."

Hence, I'd suggest that you clear your Facebook cookies, restart the browser, and try logging again, or to contact Facebook instead.

Thanks,
Sophie
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duncan

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i am also having this problem. i type in www.facebook.com and it loads for ages and eventually says;

Internet Explorer cannot display the webpage

Most likely causes:
You are not connected to the Internet.
The website is encountering problems.
There might be a typing error in the address.

What you can try:
Diagnose Connection Problems

More information

........i can get on ANY other site but not facebook. i can login on my fone but thats it. its very annoying!
i have tried all the things that have previously been mentioned by sophie but its still the same..

please help me!!

louise
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Cam

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Hi Duncan,
When you see this message, is it within the browser, or a separate window that displays it? Are you using IE, or do you see this message within Flock?
Try going onto Facebook.com, holding down Shift, and pressing refresh. Does this help at all?
Also, disable any and all addons you may have, and try again. If the problem goes away, enable them one by one to isolate which one is causing the trouble.
Thanks, and let me know how this works!
~Cam
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Frolick

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Having problem logging into face book... I can get to the page where you tye in P/W and ID but once i click log in it goes~
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Cam

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Hi Frolick,
You appear to be using Opera Browser. This is the Flock support forums; as a result, I can not advise you on how to fix Opera.
Try posting your problem here, on Opera's Getsatisfaction page.
Hope this helps,
~Cam
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Rosaire Dubois

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cant go in my profile in facebook why dont they fix it up
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Rosaire Dubois

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i cant go into my profile in facebook
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Rosaire Dubois

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i cant got into my profiles in facebook
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Cam

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Hi Rosaire,
At face value, this sounds more like a Facebook issue than a Flock one. Can you visit your profile page on other browsers? If so, this question would be better answered at Facebook's getsatisfaction page.
If not, just let me know and I would be more than happy to continue to troubleshoot this with you.
~Cam
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Cam

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Huyu,
Your issue is no less important than this one, I assure you! However, as far as I can tell they are completely unrelated issues. As a result, I'm removing your response from this thread to avoid clutter and confusion on the part of any newcomer, before I move over to address your other thread. Thank you for your understanding.
~Cam
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tjschutte

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I set up a new Flock profile because the browser had become very slow. Everything else is working fine, but I cannot log into Facebook.

When I attempt to log in, I get this page: http://www.facebook.com/common/browse...

where I read:

You are using an incompatible web browser.

Sorry, we're not cool enough to support your browser. Please keep it real with one of the following browsers:

* Mozilla Firefox
* Safari
* Microsoft Internet Explorer
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Patricia

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Hello tjschutte,

I am sorry to hear this problem. I would like to know which the version of Flock that you are using. If you are not using Flock 2.5.6, I recommend to download it from http://www.flock.com. Prior the installation, please back up your favorites and feeds and back up your profile . Then run Flock.

If you are in 2.5.6, since Facebook has recently made changes at their ends and we did push the latest fix to resolve the facebook login issue this afternoon, please run the following steps:

1. Start Flock
2. Go to Tools -> Options -> Advanced tab -> Update tab
3. Press "Force Service Updates" button
4. Wait till the update completed, then restart Flock
5. Re-login at http://www.facebook.com

I hope that helps.

Thanks,

Patricia
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tjschutte

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Thanks Patricia--that seems to have fixed things. I appreciate your prompt help.

Hugs!
Tim
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Shasha Hodnett

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This solution worked for me. Since Internet Explorer belongs to Microsoft, I just figured that they'd have a solution. Turns out they have several solutions, and I tried 3 of them before I found the correct solution for me.

Try this (found at http://support.microsoft.com/kb/813444):

To fix this problem yourself, re-register the Internet Explorer .dll files. To do this, follow these steps:
Click Start, and then click Run.
In the Open box, type cmd, and then click OK.
At the command prompt, type the following lines, and then press ENTER after each line:
regsvr32 softpub.dll
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 dssenh.dll
regsvr32 rsaenh.dll
regsvr32 gpkcsp.dll
regsvr32 sccbase.dll
regsvr32 slbcsp.dll
regsvr32 cryptdlg.dll
Click OK when you receive the message that DllRegisterServer in FileName succeeded.
Type exit.
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Amanda Crotinger

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o my god!!!! thank you soooooooo much!!!!!
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Kelly

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i blame FB for this. just because i have so many problems with them.
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Nikki Kittling

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i can not log onto my fb it is giving me a your page is maintence, try back in a coupe of hours??? that was 48 hours and still i cant log on my cell or from a pc??????? please help
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Cam

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Hi Nikki,
Please take a look at Clayton's post for more information on the current issues with Facebook.
As for logging on from your cell, we can't control that because there is no mobile version of Flock. Any issues you're having with it would be in the realm of either your phone's manufacturer, or Facebook itself.
Thanks, hope this helps.
~Cam
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ajinkman

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I can't log in either, but only on my new MacBook Pro. I can log on, on other computers. Here is the message I get with the new MacBook:

Unable to connect

Firefox cannot establish a connection to the server at www.facebook.com

* The site could be temporarily unavailable or too busy. Try again in a few
moments.

* If you are unable to load any pages, check your computer's network
connection.

* If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web.

I log in with Firefox fine using my old iBook G4.

????????

A.J.
ajinkman@cox.net
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hayley

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I cant log on to facebook at the moment but can get onto all other sites it says service unavailable, can anyone help me with this
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Cam

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Hi Hayley,
Facebook is having some issues right now on its own end. Chances are you won't be able to sign in to it on any other browser for a while now, either. You can read more about it here:
http://www.nydailynews.com/tech_guide...
Hope this answers your question,
~Cam
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Tim

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Yes, Facebook was down much of the day. It is now back online 1:45PM Friday 10/24