Please help me, i can't see youtube videos!?

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  • Updated 4 years ago
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im using flock right now but i cant view youtube!

it gives me a " Hello, you either have JavaScript turned off or an old version of Adobe's Flash Player. Get the latest Flash player. " box but i already have the latest flash, youtube works on firefox and IE but not flock?
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  • frustrated

Posted 6 years ago

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buster

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Hi Cindy,

Okay, so you already installed the latest version of flash here: http://get.adobe.com/flashplayer and you are still experiencing this issue. I'm wondering if you have ad blocking and/or security software installed? If you do, try to disable ad-blocking in your browser or security software. YouTube has had issues in the past with ad-blocking software conflicting with their flash detection code, which would display the same error you are receiving.

Cheers,

Bry
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joe2pointoh

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If you also have firefox installed and flash is working there then simply copy the file /program files/mozilla firefox/plugins/npnul32.dll and paste it into your /program files/flock/plugins folder (rename the existing one in the flock folder first for backup just in case (although not much reason since that version is broken anyway). Should fix your flock flash problem.

Don't know why this hasn't been properly responded to here yet. Not at all impressed with getsatisfaction as a service at this point.
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Bill

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did that and it didn't work. I also copied everything in the plugin directory and that attempt didn't work either. Any help is appreciated.
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Chris Campbell, Official Rep

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Cindy, did you get this working in Flock?
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I installed the latest flash, although I'm pretty sure I had it as Youtube works fine in Firefox. I pasted over the dll and restarted the browser. Still getting the same error.
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I get a black screen when trying to view You tube...help
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buster

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Hi All,

I would recommend uninstalling the Flash Player on your computer and then install it again: http://download.macromedia.com/pub/fl... Remember, there are different versions of Flash for different browsers (standalone installer for Firefox, Opera and other Gecko-based browsers). Make sure you are using Flock when when you go to the adobe site: http://get.adobe.com/flashplayer/ . Adobe will recognize what browser you are using and provide you with the appropriate flash download.

I hope this helps,

Bry
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I uninstalled Adobe Flash then installed it, also installed Shockwave play 11.

Then noticed I get video on CNN, Yahoo, just not on You tube...I get a black screen.
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Chris Campbell, Official Rep

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Marysia, Carol,

I perused the YouTube support forums for a bit and it sounds as though some people are having this black screen issue with Firefox as well.

Could you try clearing your cookies and browser cache, and let us know if that works?

--Chris
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Thanks Chris
I cleared cookies, yesterday...did it again today. It doesn't help, I get a black screen on You Tube.
I download Real Player, updated Adobe flash
This is a real puzzle.
I wonder about enabling Java script....not sure how to do that.

carol
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Chris Campbell, Official Rep

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Hmm, ok. Doing some more digging around the YouTube forums, and I have another idea.

Is everyone with this problem on Windows XP? If you're getting the black screen for YouTube videos and you're on Windows XP, then its possible there is a problem related to IPv6. Please have a look at this post:

http://help.youtube.com/group/youtube...

If anyone can try that, please let us know whether it solves your problem. :)

Regards,
--Chris
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Yes, I have Windows xp...never a problem for 3yrs.

I don't know what IPv6 is.
I have..Adobe Flash
Shock wave
Real player
tried to deal with java....enable..

Nothing works.
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I decided to try... Run "ping localhost"

I saw the reply that the writer said would not help.

It didn't.

Hope there is another solution....
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Chris Campbell, Official Rep

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Hi Carol,

Did you try clearing your cache? Please try these steps:

(1) Make sure you don't have any YouTube tabs open
(2) Go to Tools / Clear Private Data
(3) Check the boxes for Cache and Cookies at least; you can leave the rest unchecked
(4) Restart Flock

Any luck now?

--Chris
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thanks Chris
Maybe time to give up.

I uninstalled Adobe Flash last night..turned computer off.

Today checked to see that java script was enabled, then reinstalled Adobe Flash.
I have cleared cookies many many times....

it is a puzzle to me!
something changed to make the video turn black......
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Finally YouTube works!!!!!!

I had deleted cookies many times.

This time I went to disk cleanup....deleted temporary files.
now it works.

Crazy deal
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Chris Campbell, Official Rep

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Yay! Glad to hear it.

Deleting temporary files should do the same thing as clearing the cache.

--Chris
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Hello,
I am having the same problem. Youtube videos work with Firefox but ask for Flash plugin in Flock. After install it asks to install Flash again. I am running Ubuntu 8.10, Firefox 3.0.6, Flock 2.0.3.
Any suggestions for Linux users?
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sg2chibitiger

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Same exact issue here. Kubuntu 8, Flash player working perfectly in FireFox and Konqueror, but Flock just isn't recognizing it. I uninstalled and reinstalled Flash and the problem persists. Is there a way to fix this? If I could watch videos without having to open another browser, I think Flock would be perfect.
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polyonyx

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Emil, try to delete your temporary files using CC Cleaner...

I have this problem and I had deleted temp files, then the next day - there is the youtube video in Chrome and Mozilla.
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Emil Miller

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I deleted the post Polionyx sorry..
However I must thank you for your reply..
I'll try to do that

Thanks...
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polyonyx

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It's Okay, you're welcome...

Every night my browsers are experiencing this... this "no video on youtube and other video flash content"... :(

It will just come back to normal the day after, I don't know what's happening, but I guess this is the problem caused by my ISP... Very Bad ISP...

Have a nice Halloween Everyone!
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rcalamayannc

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do a windows update. it worked for me...
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roy reyer

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clearing the cache worked for me, thanks
Been trying to fix this all day!
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Patrick

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that worked for me too! thanks!!

------------------

holiday lights
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annoyed

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Hi Cindy.

It's not only a flash problem. I know all the claims to remove and install flash, clear caches and buffers. Sometimes it works, and most times not.

Try this:

When you click on a youtube video and get the black screen . Go to your address bar and at the end of the youtube link add the following (without quotation marks).

"&fmt=5"

Ex. The original link: "hxxp://xxx.youtube.com/watch?v=x_lMihSKkgA"

The new link: "hxxp://xxx.youtube.com/watch?v=x_lMihSKkgA&fmt=5"

Click go or tap the enter key and it will reload.

You should now see the video.

The code " 5 " tells (forces) YT & flash to use the base line video stream. All fancy options disabled. It is however very irritating to constantly have to add the &FMT=5 at the end of every single video link.

The problem is one of identification . For about two years now Google/YT imposed some extra codes to the ID's in the YT videos. Some systems will not put the proper id's in their proper slots, and you get staggered video, black screens, slowdowns, e.t.c.

Even if you have the " set video quality to low" add-on to fire fox. The System still won't see the ID mix up.

Now to explain. You can "download" a High Quality or HD video from youtube in flash format and watch it on you computer . Off-line so to speak.

Even if you have a very fast internet connection the YT bug will still come up.

The only way to fix this problem, and yes i made a patch to test the theory.

Would be to make a patch that when you click on a youtube video link that it immediately sends the stream to an external independent flash player.

No more browser conflict.

It works with Firefox 2.20, but not with 3.6.x.
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Bill Thomson

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right click on the screen where the video should be playing.....select report playback issue.........tick I have another issue.....type I can hear video but cannot see it...select your download speed....select click HERE.....click see this help article.....scroll down to video.......click settings....click left most tab .....click disable hardware connection.....then refresh page.......done .......this worked for me let me know if it helped