I’m frustrated

"Buy Print" button/toolbar not showing on one image

I have a small gallery of images, each linking to a separate page for each image. Fotomoto buy buttons appear properly underneath all images except for one. I can't figure out why...it's the right size, it's shown in my "for sale" images in Fotomoto dashboard. I even tried to maually place the buy button using the code, and the text appears under the image, but nothing happens when you click on it.

I also completely deleted the image and the post, and then re-posted all of it, and still nothing.
Any suggestions?
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  • Derek (Official Rep) January 23, 2013 04:39
    Hi Ashley,

    Thanks for your email. I took a look at your Fotomoto Dashboard and the "Minimum Width or Height for Images" setting was at 500 (pixels), which is larger than one of your image's dimensions.

    I went ahead and changed the value of your "Minimum Width or Height for Images" setting so you'll now see Buy Buttons on your image, but you may want to double check that the value I set (200) is appropriate for your site, as there may be other images that you want to sell that are even smaller.

    To learn the important facts about the "Minimum Width or Height for Images" setting, please see: About the "Minimum Width or Height for Images" setting.

    Also, if you do remove images from your Dashboard, please be sure to "purge" them as well - see How to remove images from your Dashboard.

    After changing the settings above, I checked all the images in your gallery, and they all have Buy Print links underneath them, so you should be all set now.

    I hope that helps and kind regards,
    Derek
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