added an image but no Fotomoto!

I'm trying to learn how to use Fotomoto.

I've added images to the following link
http://www.ourverdantgarden.com/?page...

The site is in WordPress.
The Fotomoto plugin is activated.
The page has been refreshed.

What did I do wrong?

Thanks in advance
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  • Derek (Official Rep) August 11, 2011 05:06
    Hi mvanorshoven,

    There are a couple things going on here:

    1. Assuming you don't want buy buttons under the thumbnails on the page, you'll probably want people to click on the thumbnail and go to a *page* where they can see the full-sized image - your thumbnails link directly to the images rather than a page containing the image (which is where the buy buttons probably should be).

    2. I didn't see the Fotomoto Script in the source code for your page, so please double-check that the WordPress plugin is installed and configured according to the directions here.

    Last, if you put images in a post or page that's in a category, make sure the category is enabled in WordPress Dashboard > Settings > Fotomoto > categories

    I hope that helps and if you need further assistance feel free to let us know.

    Kind regards,
    Derek
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  • Hey Derek,

    I'm afraid I have more idiot questions for you.

    Item #1 - I thought that the buy buttons would automatically go underneath the picture, so I'm still confused.

    Item #2. I have WP installed via Dreamhost and my dashboard is showing Fotomoto installed:





    BabyAiden is a category I put in Fotomoto but it is not showing up as a category in wordpress Under WordPress Dashboard>Settings>Fotomoto>categories, so I don't know how to enable it.

    Let me know what/where I should go next.

    Thank you.

    Martha
    925.212.9309
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  • Derek (Official Rep) August 12, 2011 06:45
    Hi Martha,

    As for #1, yes, the Fotomoto will 'automagically' appear under the images, but the images have to be *on a page*. To make this happen, you need to edit the gallery in your post and set 'link thumbnails...' to 'attachment page'.

    Please see this WordPress post that describes the process. Best to read the whole post, especially the part under the Gallery Settings heading
    http://en.support.wordpress.com/image...

    Once you've got that done, clicking a thumbnail will open a new 'attachment' page that shows the full-sized image, and the Fotomoto buy buttons should be under the image on that page if everything is set up right.

    If you have issues past that go ahead and let me know here.

    Kind regards,
    Derek
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  • I’m frustrared
    I'm very frustrated and would be willing to pay to have someone walk me through adding Fotomoto.

    The gallery is now installed correctly.



    Fotomoto is still not showing the images. It is showing connected to my website though. The correct store is shown.


    Fotomoto is installed in wordpress and activated.


    What else needs to be done?

    Martha
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  • Ok, I've taken Fotomot out of ourverdantgarden and made a new website http://www.marthavano.com/kardia/

    Fotomot is in this website. The images are here but still no "buy" buttons.

    What am I doing wrong?

    Martha
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  • Derek (Official Rep) August 15, 2011 06:34
    Hi Martha,

    We just received your email via our support system and we'll go ahead and answer you in that forum.

    For anyone else reading, I'll post the answer once we're done.

    Kind regards,
    Derek
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  • Hi Derek,

    I removed the extraneous kardia store:

    Store Name: kardia
    Store ID 90f7da7a5ecf3d6d06e7e377659d0cbf85a04a45
    Site Addresses kardianotes.marthavano.com

    And have the correct kardia store set, but still no images.

    Let me know next steps.

    Thanks.

    Martha
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  • EMPLOYEE
    I’m happy
    Derek (Official Rep) August 16, 2011 07:34
    Hi Martha,

    I sent you this via your support request, but you had Galleria set as your Script Libarary on the Settings page in the Dashboard, though you aren't currently using Galleria as a JavaScript library.

    Now that the value is changed to 'None, I'm not using any script or template', all should be well.

    Kind regards,
    Derek
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