Buy buttons missing on wordpress theme landscape

I am using Landscape theme on wordpress.org. Site key is in and pics are the right size but no buy buttons on my pics. Any ideas?
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  • Derek (Official Rep) May 25, 2014 22:28
    Hi SarahJoy,

    Thanks for your posts. I removed one because both seemed to be on the same subject - I hope you don't mind.

    As for why the Buy Buttons aren't appearing on your site, please check the Missing the Fotomoto Buy Buttons? article for reasons...the article almost always contains the answer.

    I took a quick look at the Food Images gallery on your site and if that's where you're intending to see Buy Buttons, the issue is reason #4 in the article - the lightbox library used there appears to be one that's not supported.

    If you need further assistance here, please email us the URL for a page where you're wanting the Buy Buttons to appear and I'll be happy to take a look.

    Thanks and kind regards,
    Derek
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  • Hello Derek,
    Thank you for your answer and forgive the delay in my response. I have been over the article and read through your response a few times. I am not however getting anywhere. The website you reference is the one I used to use for this aspect of my business, but I just purchased a new one at
    www.purejoy.photography

    I have switched the theme a few times but nothing seems to be working to add the buttons to the site. If you have any suggestions I would welcome them.

    Thanks for your time,
    SJ
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  • Derek (Official Rep) June 02, 2014 05:15
    Hi Joy,

    You're very welcome for the answer and I'm happy to help however I can.

    Regarding your new site, we don't yet support the relatively-new ".photo" or ".photography" domains yet, so unfortunately you won't be able to register a new Fotomoto account with these yet. For the latest developments on this topic, please follow this thread:
    https://getsatisfaction.com/fotomoto/...

    You could still use Fotomoto under your old domain if desired, and if you go this route and need some help getting the Buy Buttons to appear, please just email us the URL and I'll be happy to assist.

    I hope that helps and kind regards,
    Derek
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