Coupon use limit per customer

Giving discount for first time customer is a huge ice-breaker.

Unfortunately, I don't think it is possible to do that right now with Fotomoto.

Could you please allow to limit coupon uses per customer rather than for everyone?

Thank you,
-d.
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  • Derek (Official Rep) August 13, 2012 18:15
    Hi Dmitri,

    I completely agree that giving out a coupon for a first-time customer is a great idea, and you *can* limit the number of times a coupon can be used and only send that coupon code to one customer. Please see How to use Coupons for an explanation.

    The only potential issue here I see is that your customer *could* share the coupon code with someone else. That seems unlikely, but it might actually work to your advantage! If the customer shares a coupon code, the person they share it with would be another new customer =) and you could always issue another coupon to the original customer if they gave theirs away.

    That said, I think we might not need the feature request here, but if there's a change to our system that would make coupons more useful for you please do post again with more information on the use case.

    Thanks and kind regards,
    Derek
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  • Hi Derek,

    I realized I missed a fairly important part of my question. Would it be ever possible to generate coupon code through your API - or perhaps something on your side that would give a discount to first-time customer automatically?

    I know it's alot to ask and you have got plenty on your palate at the moment, yet I still think this would make a great feature.

    -d.
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  • Derek (Official Rep) October 17, 2012 18:13
    Hi Dmitri,

    That's an interesting idea, just not likely one that we're likely to implement any time soon.

    There are ways to do this though - one option: you could add something to your website that says "first-time customers will receive a discount", with instructions to email you and you could provide them with a coupon. Another neat idea is to offer a discount for those who sign up for your mailing list - this way you have their email address and can let them know about future sales, promos, etc.

    Hopefully that works for you for now and thanks again for the suggestion.

    Derek
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