Double buy buttons/links using Chrome

For 70% of sites (even ones featured on FM.com) the buy/share/.. links below images show as duplicate lines in google chrome browser. Fine in Safari, just Chrome is off (current release 12.0.742.100).


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  • EMPLOYEE
    I’m glad to help
    Derek (Official Rep) June 21, 2011 20:54
    Hi John,

    I've checked our test sites in Chrome and don't see an issue with double-rows of buy buttons appearing.

    Can you reply with a specific URL where you are seeing this issue? Also, the version of Chrome you're using would be helpful.

    Kind regards,
    Derek
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  • Derek (Official Rep) June 22, 2011 06:31
    Hi John,

    Piam just told me about an issue he had previously seen with older versions of Chrome which might cause this issue - are you using the latest version? If not, give it a try and let us know if you're still seeing the issue.

    Thanks again,
    Derek
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  • This is latest update (difficult to fall behind in Chrome). About:

    Google Chrome 12.0.742.100 (Official Build 88853)
    WebKit 534.30 (branches/chromium/742@88085)
    V8 3.2.10.15
    Flash 10.3.181.26
    User Agent Mozilla/5.0 (Macintosh; Intel Mac OS X 10_6_7) AppleWebKit/534.30 (KHTML, like Gecko) Chrome/12.0.742.100 Safari/534.30
    Command Line /Applications/Google Chrome.app/Contents/MacOS/Google Chrome -psn_0_946407 --flag-switches-begin --enable-experimental-extension-apis --flag-switches-end

    One aspect could be I have the experimental api's switched on for page speed tracking. Is it posible that is the cause ? Still some sites double link other not Details:

    Double link sites:
    http://www.alexboydphotography.com/
    http://wvs.topleftpixel.com/
    http://www.apocalyps.ca/

    Sites with one link (correct):
    http://blurbomat.com/for-sale/
    http://brasil-atmospheres.info/

    Site with no link below the image:
    http://photography.gerradaholtz.com/ (could be problem with the site)

    ~ John
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  • Derek (Official Rep) June 24, 2011 06:22
    Hi John,

    Thanks again for the info about the double rows of buy buttons you're seeing - we definitely appreciate the report.

    I'm on a Mac too and just checked with Chrome all the sites you listed as having double links, but I'm only seeing one row of links as expected.

    Of course, we're interested in figuring out why you're seeing two rows; you mention having the experimental APIs switched on - could you disable them and check again to see if this might be the cause? Another troubleshooting option might be to log in as a different user on your machine (with new default Chrome prefs) and see if it still happens. Any additional troubleshooting results you could provide would help.

    I will also pursue this on our end and see if anyone else can reproduce it, but it's hard to identify what the issue might be if we can't see it ourselves.

    Thanks again and do let us know if you find anything.

    Kind regards,
    Derek
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  • Derek,

    Switched off exp API's (chrome://flags all disabled) and retested with Safari (which shows no double links). Results are puzzling.

    Of the five sites with double or one link all now exhibit double line entry apart from blurbomat.com. Go figure! So pulled up the inspect elements to check the source code and yes the FM code does appear twice see attachments. So chrome appears to be rendering the HTML correctly. Sorry I have no idea as to why this is so.

    UPDATE 1: (I've left the above for traceability), but when repeatedly re-loading the http://brasil-atmospheres.info/ site double links would appear then become one on refresh then become double on the next refresh. REALLY go figure now! Hope this helps. Anything else I can do to help you ?

    Only point of note is the DIV ID's for the two lines of FM code in the HTML screen shot are different. So this is somehow an intermittent problem, so could it be related to timing/calls for code causing a duplication somehow. Then again it could somehow just be me...

    UPDATE2: OK I tried non-experimental API chrome on a different imac and first view of apocalyps.ca (who is getting a lot of hits!) showed double lines, then after repeated refreshes it went to correct single line and it has been rock solid for over 10 mins. Tried topleftpixel.com and it continually shows double lines and never displays one line ever. So now i'm thinking there could be a cache difference that is playing a part between these two sites. But then i'm no expert.

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  • I’m frustrated
    Dear Fotomoto,
    Please get the Double Buy Buttons/Links issue when using Chrome fixed ASAP. I am using Chrome version 17 on Windows and I too can see everything double.
    With kind regards,
    Alexander, www.schoenewiese.com
    • Derek (Official Rep) March 08, 2012 19:02
      Hi Alex,

      I am not currently seeing Fotomoto installed on your site right now, but based on your screenshot I'm guessing that our Script is picking up another image somewhere on your page and showing the Buy Buttons for that image as well. Could you enable Fotomoto again, maybe on a test page, and post or email us a link so we can take a look?

      Thanks and kind regards,
      Derek
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