I’m sad

Fancybox in Wordpress not working.

I noticed on the site setup that you have fancybox as an option. I am trying it on my wordpress site but nothing appears in fancy box. Is there some custom work I need to do to get it to show?
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  • EMPLOYEE
    I’m sorry this is less-than-ideal for now
    Hi Darcy,

    Our engineers previously confirmed that due to the way FancyBox is structured, there are issues which make it less-than-ideal to use at this time. Overall, Fotomoto should "work", but even when the Buy Buttons appear as expected, the presentation is not acceptable.

    As you probably know, we want people who use Fotomoto to have a simple and automatic experience. This case with FancyBox is less than ideal, so we are discussing our plans on how to handle support. We either need to provide simple and clear instructions on how to install and customize it, or officially state that we don't recommend or support using it.

    For now, my suggestion is you is to use a different library if it's practical. There's a list of libraries we work correctly with at http://www.fotomoto.com/home/how. You'll note that FancyBox is *not* on the list, but as you've seen, it is an option offered in the Control Panel.

    Sorry I don't have a better news at this time, but for now you're probably better off using a different library.

    I hope that helps, and as always, we'll keep the list of supported libraries on the page above up-to-date.

    Kind regards,
    Derek
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  • I’m sad
    Hi, I have the same problem, is fancybox supported yet or is there a workaround?
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  • Derek (Official Rep) January 10, 2012 19:44
    Hi all,

    I just wanted to follow up with you here to let you know that we just released support for version 2 and have tested that it works on version 2.0.3. Note the Buy Button toolbar will appear at the top of your page (not under the image), but it does work.

    I hope that helps and kind regards,
    Derek
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  • Derek (Official Rep) January 18, 2019 00:51
    Hi all,

    Just an update regarding fancybox here - we now support up to version 3.5.2 and there is a custom Buy link in the fancybox toolbar. For more info, have a look at https://getsatisfaction.com/fotomoto/topics/fancybox-3-now-supported

    Thanks as always and kind regards,
    Derek
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