feedback.klosurdo@verizon.net

Hi,

Just had a problem with the address on one of my customers order. It inserted the characters (%2520) multiple times into the address. Does anyone know why this would happen. Lucky I caught it before Bay photo sent it out. I emailed FOTOMOTO with no response to the issue. Remind me why I am paying $10.00 a month for this service.
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  • Derek (Official Rep) July 20, 2013 00:51
    Hello klosurdo,

    Could you let us know if you've seen this ever happen a second time? We'd need to be able to reproduce the issue in order to address it, so please send us whatever information you can about what happened so that we can investigate further. I haven't seen any other reports of this happening, but if there is an issue, we want to make sure to investigate as soon as possible.

    Thanks and kind regards,
    Derek
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