FooBox Status?

FooBox is not listed as a WordPress option on the Fotomoto settings panel but it is listed as supported in documentations. The link for FooBox setup is broken as well. What is the status of this library?

Thanks,

Mats
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  • Derek (Official Rep) August 23, 2018 00:50
    Hi Mats,

    Thank you for your post.

    Regarding the Script Library drop-down list in the Fotomoto Dashboard, it's not required to select a library there to use Foobox, so you won't find Foobox listed there.

    Regarding the installation instructions, I see that the link in our Support Center is now outdated...it looks like the folks at FooPlugins have moved their Support Center.

    I will get in touch with them right away and get new links to update our pages, but since they're hosting the installation instructions and presumably you are their customer, you might want to contact them directly to get the fastest response.

    Thanks again and kind regards,
    Derek
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  • Derek (Official Rep) August 29, 2018 04:42
    Hi again Mats,

    I now have an updated link for the FooBox install instructions - you can find them at https://fooplugins.helpscoutdocs.com/....

    We should have the new link posted to the various areas on fotomoto.com soon.

    Thanks again for pointing this out, and if you need any further assistance getting Fotmoto set up with FooBox just let us (or them) know.

    Kind regards,
    Derek
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  • Derek,

    Thanks for providing the link to the FooBox document. I have both the FooBox and Fotomoto plugins installed. The document references an "extension" to FooBox, but it actually doesn't say how to install this extension. There is no link and I don't see any way to install a FooBox extension via the Wordpress admin panel.

    Do you have any insight into how to actually get this working? Thanks again.
    • Derek (Official Rep) January 31, 2019 04:28
      Hi Ben,

      I've reached out to the folks at FooPlugins to get some updated documentation on what's needed and how to install. Unfortunately I don't have a test site with a licensed FooBox plugin at this time, and have also asked them for that so I can fill in any missing documentation.

      I'll definitely post updates here once I've got some more info!

      Talk soon and thanks in advance for your patience,
      Derek
    • Derek (Official Rep) January 31, 2019 04:44
      Hi again Ben,

      Could you email us a link to your site where you've got FooBox and Fotomoto installed? I'd like to take a look at it and see if I can help more.

      Thanks again,
      Derek
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