I’m confused

Help, I can't upload an image and I have an upset client.

I can't upload a picture for an order. This is my first order, and I uploaded it last night. I just happened to come back to the site today, and I see that the image is missing and when I push the upload button, nothing happens, in IE or Firefox. Now I have a pissed off client, and this is my first order. What is going on?
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