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Paypal connect not working

Hello,
I'm trying to connect fotomoto to my paypal account but each time I get "User is not allowed to perform this action".

Anyone knows why, please?
Roberto
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  • This reply was created from a merged topic originally titled
    Paypal Failing.


    I am trying to convert my website from using the Digibug service (now defunct) to Fotomoto. The integration seems pretty easy, but I am having problems making a purchase. I am trying to order some digital downloads, and every time I click the final "Pay" button I get the error:

    "Your payment can't be completed. Please return to the participating website and try again."

    Thanks for your help.

    Best,
    Shannon
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  • Derek (Official Rep) July 23, 2013 14:33
    Hi Roberto and Shannon,

    Thank you for your posts. We're currently in the process of re-connecting Fotomoto's services and hope to have them restored to fully-operational status very soon!

    Please see this post for updates on the situation.

    We appreciate your patience and thank you for your continued support!

    Kind regards,
    Derek
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  • Derek (Official Rep) July 30, 2013 18:45
    Hi all,

    Just a quick note to let you know that PayPal has been re-connected with Fotomoto, so you should not be seeing this error anymore. If you do, please email us
    to let us know.

    Thanks for your continued support and kind regards!
    Derek
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