Photonote Theme Integration issues

Hi,
Does Fotomoto work with WPZoom's Photonote? I have tried 10 different galleries/lightboxes and can not get it to work with any of them.
Sam
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  • Hi Sam,

    Thanks for the inquiry. We don't have any documented instructions on using Fotomoto with Photonote, but it may well work depending on which lightbox you use (if any). Here is a list of libraries that Fotomoto works with.

    WPZoom might want to consider offering an integration with Fotomoto, so you might want to contact them and let them know you'd like to use Fotomoto with their theme. You can pass these articles along to them as well, for information on partnering with us and making their galleries fully-compatible: http://support.fotomoto.com/customer/...
    http://support.fotomoto.com/customer/...

    Otherwise there is a list of compatible WordPress themes on this page.

    I hope that helps and please do let us know how it goes!

    Kind regards,
    Derek
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  • Hi Derek,

    Thanks for that. However I have followed the entire installation process to the letter and am using an approved lightbox/gallery from Fotomoto, yet it still doesn't work. Are you possibly able to take a look on here http://www.emotivemoments.com/shop-buy/ to determine any CSS issues that might be caused by the theme? As frankly, your other Wordpress themes I dont like. Given that you are a photography specialist, I would have thought it's in your best interest to reach out to photography theme providers to get them to work on the integration, not put it on YOUR customers for them to reach out to them for help.

    I mean at the end of the day, if you don't have integration sorted you lose revenue that you could be making too! I know that there are 1000's of different themes out there, but I would think that you should be willing to actually work with some key photography specific ones like Photonote? Don't you have a sales distribution team or something?

    As you don't provide much help there for me at all, in which case I have no choice but to leave then and try a different platform other than Fotomoto.

    Sam
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  • Hi Sam,

    I replied to your comment in the previous thread about why Fotomoto doesn't work with every theme. For the full explanation please see Fotomoto Compatibility with WordPress Themes.

    I would be happy to look at your individual site to see if I can suggest how to get it to work - feel free to send me an email for specifics, but after taking a quick look, the initial problem seems to be that you're linking your thumbnails directly to the large version of the image where Fotomoto needs to be installed on a page with the image on it to work.

    I hope that helps and kind regards,
    Derek
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