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I’m happy

Preview image should show a nice mount...

I often think my images as shown in the preview pane of the widget look quite bland then I realised I always mount them with a good sized border around and that really shows them off! What about if you showed size indication WITH decent mount and frame for effect - I have attached a pic from eframe.co.uk as an example of what I mean - I think it looks way more impressive than your current preview, but of course you would have to explain about the extra dimensions added by the mount!

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  • EMPLOYEE
    I’m glad to hear about your ideas
    Hi Tim,

    Thanks for posting this - I think the image you included looks good - nice and clean, and shows the product well.

    We don't yet offer framing as a product option, but it's definitely on our list of potential offerings for the future - see this post where you can vote & comment. Personally I think it would be great to show a preview like this in the Order Window when a customer chooses a framing option, but it might be confusing or even misleading to customers that are buying prints.

    I completely agree that it's a good idea to show your customers how your photos might look when framed, hung on a wall, put on a magazine cover, etc. etc., so for now I'd absolutely recommend putting product shots like that on your site.

    Thanks again, and keep the good ideas coming!

    Kind regards,
    Derek
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  • This reply was removed on 2011-02-15.
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  • I totally agree with showing a better preview. The distinction can be made between prints, framed prints, and canvas, given the right back-end system. Please see how this is implemented on one of my sites.
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  • I realise this is a big job, so whilst you guys are busy finding local framing services (!!) creating the appropriate API (!!) and completely redesigning the toolbar and pop-ups (!!) Maybe... just maybe.. you could simply put the preview image in a mount and frame (for an example of a thumbnail placed on top of a 'framed' pic see my site www.timothywoodward.co.uk in the 'comments' area under the image) and then a disclaimer saying "Please note frame and mount not included'. I realise you will need a background frame pic for each large jump in size, as larger prints frequently have less mount than smaller images - but it would be a great stop gap measure! The main reason being to get the customer to press that 'buy now' button - the framed image looks so much nicer :0)

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  • Derek (Official Rep) June 17, 2011 22:07
    Hi Tim,

    I'd be interested to see what other community members say about your suggestion, but again, neither we nor you want to cause any confusion with customers, which might happen if we show them a framed preview when we're not yet offering the frame =)

    Keep in mind that we're a small team over here, and only have so much engineering time to go around. Since print frames are a planned addition to our future product offerings, it's in all of our best interests that we focus our time on implementing the 'real thing' instead of just the preview =)

    Kind regards,
    Derek
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  • i agree this should be offered as customers dont always visualise the image to it best effect without framing
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